The printer is not responding
Action
Yes
No
Step 1
Connect the power cord to the electrical outlet.
CAUTION—POTENTIAL INJURY:
To avoid the risk of fire or
electrical shock, connect the power cord to an appropriately
rated and properly grounded electrical outlet that is near the
product and easily accessible.
Is the printer responding?
The problem is
solved.
Go to step 2.
Step 2
Check if the electrical outlet is turned off by a switch or breaker.
Is the electrical outlet turned off by a switch or breaker?
Turn on the switch or
reset the breaker.
Go to step 3.
Step 3
Check if the printer is on.
Is the printer on?
Go to step 4.
Turn on the printer.
Step 4
Check if the printer is in sleep or hibernate mode.
Is the printer in sleep or hibernate mode?
Press the power
button to wake the
printer.
Go to step 5.
Step 5
Check if the cables connecting the printer and the computer are
inserted in the correct ports.
Are the cables inserted in the correct ports?
Go to step 6.
Make sure to match
the following:
•
The USB cable
with the USB port
on the printer
•
The Ethernet
cable with the
Ethernet port on
the printer
Step 6
Turn off the printer, reinstall the hardware options, and then turn it
back on.
For more information, see the documentation that came with the
option.
Is the printer responding?
The problem is
solved
Go to step 7.
Step 7
Install the correct print driver.
Is the printer responding?
The problem is
solved
Go to step 8.
Troubleshooting
155
Содержание CX820 Series
Страница 1: ...XC8100 Series User s Guide March 2016 www lexmark com Machine type s 7564 Model s 596 598 ...
Страница 60: ...2 Remove and empty the hole punch box 3 Insert the hole punch box 4 Close door J Maintaining the printer 60 ...
Страница 64: ...2 Open door A 3 Remove the waste toner bottle Maintaining the printer 64 ...
Страница 69: ...2 Open door A 3 Remove the waste toner bottle Maintaining the printer 69 ...
Страница 72: ...2 Open door A 3 Remove the waste toner bottle Maintaining the printer 72 ...
Страница 76: ...3 Remove the pick roller 4 Unpack the new pick roller Maintaining the printer 76 ...
Страница 83: ...4 Remove the waste toner bottle 5 Open door A1 6 Remove the transfer belt Maintaining the printer 83 ...
Страница 93: ...2 Open door G 3 Remove the staple cartridge 4 Unpack the new staple cartridge Maintaining the printer 93 ...
Страница 95: ...2 Open door G 3 Pull out the staple cartridge holder Maintaining the printer 95 ...
Страница 113: ...2 Remove the jammed paper Note Make sure that all paper fragments are removed Clearing jams 113 ...
Страница 119: ...2 Open door G 3 Pull out the staple cartridge holder Clearing jams 119 ...
Страница 123: ... Area J1 Areas J3 and J4 Areas J5 and J6 3 Close door J Clearing jams 123 ...
Страница 127: ...Staple jam in door J 1 Open door J 2 Remove the staple cartridge holder Clearing jams 127 ...
Страница 129: ...5 Insert the staple cartridge holder 6 Close door J Clearing jams 129 ...
Страница 179: ...Installing the staple finisher 1 Turn off the printer 2 Open door C 3 Remove the paper bail Upgrading and migrating 179 ...
Страница 182: ...4 Open the covers at the right side of the caster base 5 Open door C Upgrading and migrating 182 ...