Hardware options problems
Cannot detect internal option
Action
Yes
No
Step 1
Turn off the printer, wait for about 10 seconds, and then turn it back
on.
Does the internal option operate correctly?
The problem is
solved.
Go to step 2.
Step 2
Print a menu settings page, and then check if the internal option
appears in the Installed Features list.
Is the internal option listed in the menu settings page?
Go to step 4.
Go to step 3.
Step 3
Check if the internal option is properly installed in the controller
board.
a
Turn off the printer, and then unplug the power cord from the
electrical outlet.
b
Make sure that the internal option is installed in the appropriate
connector in the controller board.
c
Connect the power cord to the electrical outlet, and then turn
on the printer.
CAUTION—POTENTIAL INJURY:
To avoid the risk of fire
or electrical shock, connect the power cord to an
appropriately rated and properly grounded electrical outlet
that is near the product and easily accessible.
Does the internal option operate correctly?
The problem is
solved.
Go to step 4.
Step 4
a
Check if the internal option is available in the print driver.
Note:
If necessary, manually add the internal option in the
print driver to make it available for print jobs. For more
information, see
“Adding available options in the print driver”
.
b
Resend the print job.
Does the internal option operate correctly?
The problem is
solved.
Contact
Troubleshooting
132
Содержание CX820 Series
Страница 1: ...XC8100 Series User s Guide March 2016 www lexmark com Machine type s 7564 Model s 596 598 ...
Страница 60: ...2 Remove and empty the hole punch box 3 Insert the hole punch box 4 Close door J Maintaining the printer 60 ...
Страница 64: ...2 Open door A 3 Remove the waste toner bottle Maintaining the printer 64 ...
Страница 69: ...2 Open door A 3 Remove the waste toner bottle Maintaining the printer 69 ...
Страница 72: ...2 Open door A 3 Remove the waste toner bottle Maintaining the printer 72 ...
Страница 76: ...3 Remove the pick roller 4 Unpack the new pick roller Maintaining the printer 76 ...
Страница 83: ...4 Remove the waste toner bottle 5 Open door A1 6 Remove the transfer belt Maintaining the printer 83 ...
Страница 93: ...2 Open door G 3 Remove the staple cartridge 4 Unpack the new staple cartridge Maintaining the printer 93 ...
Страница 95: ...2 Open door G 3 Pull out the staple cartridge holder Maintaining the printer 95 ...
Страница 113: ...2 Remove the jammed paper Note Make sure that all paper fragments are removed Clearing jams 113 ...
Страница 119: ...2 Open door G 3 Pull out the staple cartridge holder Clearing jams 119 ...
Страница 123: ... Area J1 Areas J3 and J4 Areas J5 and J6 3 Close door J Clearing jams 123 ...
Страница 127: ...Staple jam in door J 1 Open door J 2 Remove the staple cartridge holder Clearing jams 127 ...
Страница 129: ...5 Insert the staple cartridge holder 6 Close door J Clearing jams 129 ...
Страница 179: ...Installing the staple finisher 1 Turn off the printer 2 Open door C 3 Remove the paper bail Upgrading and migrating 179 ...
Страница 182: ...4 Open the covers at the right side of the caster base 5 Open door C Upgrading and migrating 182 ...