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Solution Center
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If an exclamation point (!) appears on either of the print cartridges, the ink level is low. Install a new cartridge.
Glossy photo paper or transparencies stick together
Do photos or transparencies dry and stick together on the paper exit tray?
Remove the photos or transparencies from the paper exit tray as they exit the printer. Allow them to dry before
stacking. It takes longer for the ink to dry on the surface of photo paper or transparencies than it does on most
printouts.
Are you using a transparency or photo paper designed for an inkjet printer?
For information on ordering supplies, see “Choosing compatible specialty paper types” on page 50.
Page prints with different fonts
Make sure the correct printer is selected
When printing from an application, make sure the selected printer is the correct printer you want to use to print your
job.
It is useful to have the default printer set to be the printer you use most often for printing.
Make sure the TrueType font is available on the computer
The font you are trying to print may not be available in the program font selection box. Not all fonts are designed to
be printed; make sure the font is a TrueType font. See the program documentation for more information.
Make sure the fonts are applied correctly in the program
Most programs do not print a stretched or resized font.
Print is too dark or smudged
These are possible solutions. Try one or more of the following:
Make sure the ink dry before handling the paper
Remove the paper as it exits, and let the ink dry before handling.
Make sure the Quality/Speed setting is appropriate for the paper type loaded in the printer
The Photo Quality/Speed setting may cause smearing if used with plain paper. If you are using plain paper, try using
the Normal setting.
Make sure the print cartridge nozzles are clean
You may need to clean the print cartridge nozzles.
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