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Overview
95
5
Troubleshooting and problem solving
These procedures are intended to be used only during initial configuration, for the purpose of verifying that
hardware setup is successful. They are not intended to be used as troubleshooting procedures for configured
systems using production data and I/O.
NOTE:
For additional information, navigate to
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All Products
field, search for your
ThinkSystem product by typing the name (e.g., DS6200).
Overview
The enclosure system includes a Storage Enclosure Processor (SEP) and associated monitoring and control logic to
enable it to diagnose problems with the enclosure’s power, cooling, and drive systems. Management interfaces
allow for provisioning, monitoring, and managing the storage system.
IMPORTANT:
“Fault isolation methodology” (page 105)
when conducting system diagnostics.
Initial start-up problems
Faulty power cords
Check that you have correctly cabled the system. Contact your supplier for replacements if:
•
Power cables are missing or damaged.
•
Plugs are incorrect.
•
Power cables are too short.
Computer does not recognize the enclosure system
1.
Verify that the interface cables from the enclosure to the host computer are fitted correctly.
2.
For 2U enclosures, verify that the LEDs on all installed drive carrier modules are On (green). For 5U84
enclosures, verify that the DDIC Drive Fault LED is not lit (amber).
3.
Verify that the drive carrier modules have been correctly installed.
4.
Check any visible SAS indicators (RBOD, EBOD, and HBA).
5.
Check HBA BIOS for SAS target visibility.
6.
Verify that the operating system driver has been installed correctly.
NOTE:
If the enclosure fails initialization, see
“If the enclosure does not initialize” (page 109)
LEDs
LED colors are used consistently throughout the enclosure and its components for indicating status:
•
Green: good or positive indication
•
Blinking green/amber: non-critical condition
•
Amber: critical fault
Содержание ThinkSystem D3284
Страница 136: ...136 Module removal and replacement 5 Pull the DDIC upwards and out of the drawer slot Figure 96 Removing a DDIC 2 of 2 ...
Страница 145: ...Replacing an IOM 145 5 Reconnect the cables 6 See Verifying component operation page 132 ...
Страница 152: ...152 Standards and regulations Taiwan BSMI RoHS declaration ...