To refresh your computer, do the following:
Note:
The graphical user interface (GUI) items of the operating system might change without notice.
1. Open the Start menu . Tap
Settings
➙
Update & Security
➙
Recovery
.
2. In the
Reset this PC
section, tap
Get started
.
3. Follow the instructions on the screen to refresh your computer.
Using advanced startup options
With advanced startup options, you can change the firmware settings of the computer, change the startup
settings of the Windows operating system, start the computer from an external device, or restore the
Windows operating system from a system image.
To use advanced startup options, do the following:
Note:
The GUI items of the operating system might change without notice.
1. Open the Start menu . Tap
Settings
➙
Update & Security
➙
Recovery
.
2. In the
Advanced startup
section, tap
Restart now
➙
Troubleshoot
➙
Advanced options
.
3. Select a desired startup option, then follow the instructions on the screen.
Recovering your operating system if Windows 10 fails to start
The Windows recovery environment on your computer operates independently from the Windows 10
operating system. It enables you to recover or repair the operating system even if the Windows 10 operating
system fails to start.
After two consecutive failed boot attempts, the Windows recovery environment starts automatically. Then
you can choose repair and recovery options by following the on-screen instructions.
Note:
Ensure that your computer is connected to ac power during the recovery process.
Creating and using a recovery USB drive
You can create a recovery USB drive as a backup for the Windows recovery apps. With the recovery USB
drive, you can troubleshoot and fix the problems even if the preinstalled Windows recovery apps are
damaged.
Creating a recovery USB drive
The USB drive that you use to create the recovery USB drive must be at least 16 GB of storage. The actual
USB capacity that is required depends on the size of the recovery image.
Attention:
The creation process deletes anything stored on the USB drive. To avoid data loss, make a
backup copy of all the data that you want to keep.
To create a recovery USB drive, do the following:
1. Ensure that your computer is connected to ac power.
2. Connect a proper USB drive (at least 16 GB of storage).
3. Type
recovery
in the search box on the taskbar. Then tap
Create a recovery drive
.
4. Tap
Yes
in the User Account Control window to allow the Recovery Media Creator app to start.
5. In the Recovery Drive window, follow the on-screen instructions to create a recovery USB drive.
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