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Chapter 6. Help and support

Frequently asked questions

How do I access Control Panel?

• Open the Start menu and click

Windows System

➙

Control Panel

• Use Windows search.

How do I turn off my computer?

Open the Start menu and click

Power

. Then click

Shut down

How do I partition my storage
drive?

https://support.lenovo.com/solutions/ht503851

What do I do if my computer
stops responding.

Press and hold the power button until the computer turns off. Then restart the
computer.

What do I do if I spill liquid on the
computer?

1. Carefully unplug the ac power adapter and turn off the computer immediately.

The more quickly you stop the current from passing through the computer the
more likely you will reduce damage from short circuits.

Attention:

Although you might lose some data or work by turning off the

computer immediately, leaving the computer on might make your computer
unusable.

2. Do not try to drain out the liquid by turning over the computer. If your

computer has keyboard drainage holes on the bottom, the liquid will be
drained out through the holes.

3. Wait until you are certain that all the liquid is dry before turning on your

computer.

Where can I get the latest device
drivers and UEFI/BIOS?

• From Lenovo Vantage. See “Update UEFI/BIOS” on page 28.

• Download from Lenovo Support Web site at

https://support.lenovo.com

Содержание IdeaPad FLEX Series

Страница 1: ...Lenovo IdeaPad FLEX Series User Guide ...

Страница 2: ...ant safety information on page 35 Safety and Warranty Guide Setup Guide First Edition August 2019 Copyright Lenovo 2019 LIMITED AND RESTRICTED RIGHTS NOTICE If data or software is delivered pursuant to a General Services Administration GSA contract use reproduction or disclosure is subject to restrictions set forth in Contract No GS 35F 05925 ...

Страница 3: ...Password types 23 Set administrator password 23 Change or remove administrator password 23 Set user password 24 Enable power on password 24 Set hard disk password 24 Change or remove hard disk password 25 Use the fingerprint reader 25 Use firewalls and antivirus programs 25 Chapter 5 Configure advanced settings 27 UEFI BIOS 27 What is UEFI BIOS setup utility 27 Start the UEFI BIOS setup utility 27...

Страница 4: ...ii Lenovo IdeaPad FLEX SeriesUser Guide ...

Страница 5: ...o your computer Documentation content is subject to change without notice Lenovo makes constant improvements on the documentation of your computer including this User Guide To get the latest documentation go to https support lenovo com Microsoft makes periodic feature changes to the Windows operating system through Windows Update As a result some information in this documentation might become outd...

Страница 6: ...iv Lenovo IdeaPad FLEX SeriesUser Guide ...

Страница 7: ... you enable the camera required feature from the app 3 Shutter Slide the shutter to cover or uncover the camera lens It is designed to protect your privacy 4 Camera light If the light is on the camera is in use 5 Multi touch screen Displays text graphics and videos See Use the multi touch screen on page 12 6 Wireless LAN Bluetooth antennas Send and receive radio waves for the wireless LAN Bluetoot...

Страница 8: ...r Log in to your computer with enrolled fingerprints See Use the fingerprint reader on page 25 2 Touchpad Perform finger touch and all the functions of a traditional mouse for selected models 2 Lenovo IdeaPad FLEX SeriesUser Guide ...

Страница 9: ...B C connector Charges USB C compatible devices with the output voltage and current of 5 V and 3 A Transfers data at USB 3 1 speed up to 5 Gbps Connects to USB C accessories to expand computer functionality To purchase USB C accessories go to https www lenovo com accessories Note When the battery power is below 10 the connected USB C accessories might not work correctly 5 Audio connector Connect he...

Страница 10: ...d white Solid amber The computer is on Off The computer is off or in hibernation mode Blinking slowly The computer is in sleep mode 4 Media card slot Insert a flash media card for data access or storage See Use a media card on page 20 5 USB 3 1 connector Gen 1 Connect a USB compatible device such as a USB keyboard USB mouse USB storage device or USB printer 6 Always On USB 3 1 connector Gen 1 To c...

Страница 11: ... the Start button and then click System Memory Double data rate 4 DDR4 small outline dual in line memory module SODIMM On board memory Storage device Lenovo IdeaPad FLEX 14IML M 2 PCIE solid state drive Lenovo IdeaPad FLEX 15IML Lenovo IdeaPad FLEX 15IIL M 2 PCIE solid state drive 2 5 inch hard disk drive Display Display size Lenovo IdeaPad FLEX 14IML 355 6 mm 14 0 inches Lenovo IdeaPad FLEX 15IML...

Страница 12: ...e rated capacity see product label Statement on USB transfer rate Depending on many factors such as the processing capability of the host and peripheral devices file attributes and other factors related to system configuration and operating environments the actual transfer rate using the various USB connectors on this device will vary and will be slower than the data rate listed below for each cor...

Страница 13: ...s of the Administrator type With an Administrator account you can create additional user accounts or change account types by doing the following 1 Open the Start menu and select Settings Accounts Family other users 2 Follow the on screen instructions Microsoft account You can also log in to the Windows operating system with a Microsoft account To create a Microsoft account go to the Microsoft sign...

Страница 14: ...d the Web 8 Task View Display all opened apps and switch among them 9 Windows notification area Display notifications and status of some features 10 Battery status icon Display power status and change battery or power settings When your computer is not connected to ac power the icon changes to 11 Network icon Connect to an available wireless network and display the network status 12 Action center ...

Страница 15: ...ersion is not genuine For details on how to tell whether your preinstalled Windows product is genuine refer to the information provided by Microsoft at https www microsoft com en us howtotell default aspx There are no external visual indicators of the Product ID or Windows version for which the computer is licensed Instead the Product ID is recorded in the computer firmware Whenever a Windows 10 p...

Страница 16: ...s vary depending on the computer model System Update Download and install firmware and driver updates to keep your computer up to date You can configure the options to install updates automatically when available Hardware Settings Configure intelligent settings of the following hardware to make your computer smarter to use Always On USB Battery Camera Computer display Keyboard Microphone Speakers ...

Страница 17: ...s Increases display brightness Fn B Equal the Break key on a conventional external keyboard Fn P Equal the Pause key on a conventional external keyboard Fn S Equal the SysRq key on a conventional external keyboard Fn K Equal the ScrLK or Scroll Lock key on a conventional external keyboard Fn Q Switch among the three modes auto mode performance mode and quiet mode Hotkey mode Some hotkeys share key...

Страница 18: ...pending on the app you use Tap once From the Start menu Open an app or item From the desktop Select an app or item In an open app Perform an action such as Copy Save and Delete depending on the app Tap twice quickly Open an app or item from the desktop Tap and hold Open a shortcut menu Slide Scroll through items such as lists pages and photos 12 Lenovo IdeaPad FLEX SeriesUser Guide ...

Страница 19: ...t Move an object Move two fingers closer together Zoom out Move two fingers farther apart Zoom in Swipe in from the right edge Open the action center to see your notifications and quick actions Chapter 2 Get started with your computer 13 ...

Страница 20: ...t damage the touch panel or cause it to malfunction Do not use fingernails gloved fingers or inanimate objects for input on the screen Regularly calibrate the accuracy of the finger input to avoid a discrepancy Use multimedia Use your computer for business or entertainment with the built in components camera speakers and audio features or connected external devices an external projector monitor an...

Страница 21: ... external display also supports that resolution Connect the external display to Supported resolution the HDMI connector Up to 3840 x 2160 pixels 30 Hz Connect a wireless display for computers and external displays supporting Miracast Open the Start menu and then click Settings Devices Bluetooth other devices Add Bluetooth or other device Wireless display or dock Click the action center icon in the...

Страница 22: ...ange display settings of your preference You can change the settings for both the computer display and the external display For example you can define which one is the main display and which one is the secondary display You also can change the resolution and orientation Note If you set a higher resolution for the computer display than the external display only part of the screen can be displayed o...

Страница 23: ...wise the display or hinges might get damaged Your computer features the following four operating modes You can switch among different modes according to your preference Note The keyboard the mouse and the touch pad are automatically disabled in the stand mode tent mode and tablet mode Use the touch screen to control your computer instead Notebook mode Stand mode Tent mode Tablet mode Chapter 2 Get...

Страница 24: ...es or regions Use Lenovo Digital Pen 1 Eraser button 2 Click button You can perform the following operations with the Lenovo Digital Pen To click or make a selection tap the display once To double click tap twice without pausing To right click tap the display and hold the pen there for one second Alternatively you can press and hold the click button 2 and tap the display To erase ink press and hol...

Страница 25: ...mperature range for charging the battery is between 10 C 50 F and 35 C 95 F Note To maximize the life of the battery the computer does not start recharging the battery if the remaining power is greater than 95 Check the battery temperature 1 Open the Start menu and click Lenovo Vantage 2 Click Hardware Settings Power 3 Locate the Power Status section and then click Show Details to view the battery...

Страница 26: ...Devices Bluetooth other devices Turn on the Bluetooth switch 2 Click Add Bluetooth or other device Bluetooth 3 Select a Bluetooth device and then follow the on screen instructions Your Bluetooth enabled device and computer will automatically connect the next time if the two devices are in range of each other with Bluetooth turned on You can use Bluetooth for data transfer or remote control and com...

Страница 27: ... is enabled all wireless features are disabled To enable or disable the Airplane mode 1 Open the Start menu 2 Click Settings Network Internet Airplane mode 3 Turn on or turn off the Airplane mode switch Chapter 3 Explore your computer 21 ...

Страница 28: ...22 Lenovo IdeaPad FLEX SeriesUser Guide ...

Страница 29: ...tor password to prevent unauthorized access to the UEFI BIOS setup utility Attention If you forget the administrator password a Lenovo authorized service personnel cannot reset your password You must take your computer to a Lenovo authorized service personnel or a marketing representative to have the system board replaced Proof of purchase is required and a fee will be charged for parts and servic...

Страница 30: ... 2 Select Security Power on Password and press Enter Note The administrator password must be set in advance 3 Change the setting to Enabled 4 Select Exit Exit Saving Changes If power on password is enabled a prompt appears on the screen every time you turn on the computer You must enter the administrator or user password to start the computer Set hard disk password You can set a hard disk password...

Страница 31: ...ll your fingerprints Open the Start menu and then click Settings Accounts Sign in options Then follow the on screen instructions to finish the enrollment Notes You need to add a Windows password before you can enroll fingerprints It is recommended that you enroll more than one fingerprint in case of any injury to your fingers Maintain the fingerprint reader To ensure that the fingerprint reader wo...

Страница 32: ...26 Lenovo IdeaPad FLEX SeriesUser Guide ...

Страница 33: ...the UEFI BIOS interface You can navigate in the UEFI BIOS interface by pressing the following keys F1 Displays the General Help screen F9 Restores to the default settings F10 Saves your configuration and exits F5 Changes to a lower value F6 Changes to a higher value Locates an item Selects a tab Esc Exits the submenu and returns to the parent menu Enter Enters the selected tab or submenu Change th...

Страница 34: ...System Update In the Lenovo System Update section click Check for updates The available update packages are displayed and categorized by critical recommended or optional 3 If the latest UEFI BIOS update package is available select the package and click Install selected Then the update package will be downloaded and installed automatically From the Lenovo Support Web site Go to https support lenovo...

Страница 35: ... boot attempts the Windows recovery environment starts automatically Then you can choose repair and recovery options by following the on screen instructions Create and use a recovery USB device It is recommended that you create a recovery USB drive as early as possible as a backup for the Windows recovery programs With the recovery USB drive you can troubleshoot and fix the problems even if the pr...

Страница 36: ...estart the computer When the logo screen is displayed press F12 The Boot Menu window opens 4 Select the recovery USB drive as the boot device 5 Click Troubleshoot to display optional recovery solutions 6 Select a recovery solution as desired Then follow the on screen instructions to complete the process 30 Lenovo IdeaPad FLEX SeriesUser Guide ...

Страница 37: ...e computer immediately The more quickly you stop the current from passing through the computer the more likely you will reduce damage from short circuits Attention Although you might lose some data or work by turning off the computer immediately leaving the computer on might make your computer unusable 2 Do not try to drain out the liquid by turning over the computer If your computer has keyboard ...

Страница 38: ... Guide Setup Guide This User Guide Regulatory Notice 1 Go to https support lenovo com 2 Detect your computer or select computer model manually 3 Select Documentation and filter out the documentation you want Lenovo Support Web site with the latest support information of the following Drivers and software Diagnostic solutions Product and service warranty Product and parts details Knowledge base and...

Страница 39: ...ty period you can call Lenovo Customer Support Center for help Telephone numbers For a list of the Lenovo Support phone numbers for your country or region Go to https pcsupport lenovo com supportphonelist for the latest phone numbers Refer to the Safety and Warranty Guide that comes with your computer Note Phone numbers are subject to change without notice If the number for your country or region ...

Страница 40: ... an installation or upgrade Changes modifications or upgrades to device drivers Installation and maintenance of network operating systems NOS Installation and maintenance of programs For the terms and conditions of the Lenovo Limited Warranty that apply to your Lenovo hardware product see Warranty information in the Safety and Warranty Guide that comes with your computer Purchase additional servic...

Страница 41: ...n includes references to power adapters and batteries In addition some products such as speakers and monitors ship with external power adapters If you have such a product this information applies to your product In addition computer products contain a coin sized internal battery that provides power to the system clock even when the computer is unplugged so the battery safety information applies to...

Страница 42: ...uids away from your computer Protect the cables from being damaged Applying strong force to cables may damage or break them Route communication lines or the cables of an ac power adapter a mouse a keyboard a printer or any other electronic device so that they cannot be walked on tripped over pinched by your computer or other objects or in any way subject to treatment that could interfere with the ...

Страница 43: ... from your product Or you might hear sounds like popping cracking or hissing These might merely mean that an internal electronic component has failed in a safe and controlled manner Or they might indicate a potential safety issue Do not take risks or attempt to diagnose the situation yourself Contact the Customer Support Center for further guidance For a list of Service and Support phone numbers s...

Страница 44: ...ved for customer installation are referred to as Customer Replaceable Units or CRUs Lenovo provides documentation with instructions when it is appropriate for customers to install options or replace CRUs You must closely follow all instructions when installing or replacing parts The Off state of a power indicator does not necessarily mean that voltage levels inside a product are zero Before you re...

Страница 45: ...gradual corrosion of power cord terminals and or the connector terminals on a power adapter which can eventually result in overheating Ensure that all power cord connectors are securely and completely plugged into receptacles Do not use any power adapter that shows corrosion at the ac input pins or shows signs of overheating such as deformed plastic at the ac input pins or anywhere on the power ad...

Страница 46: ... Consult an electrician for more information if you have questions about power loads and branch circuit ratings Be sure that the power outlet you are using is properly wired easily accessible and located close to the equipment Do not fully extend power cords in a way that will stress the cords Be sure that the power outlet provides the correct voltage and current for the product you are installing...

Страница 47: ...at room temperature charged to approximately 30 to 50 of capacity We recommend that the batteries be charged about once per year to prevent overdischarge Do not put the battery in trash that is disposed of in landfills When disposing of the battery comply with local ordinances or regulations Notice for removable rechargeable battery DANGER Only recharge the battery strictly according to instructio...

Страница 48: ... chocking or severe internal burns in just two hours and might even result in death Keep batteries away from children If the lithium coin cell battery is swallowed or placed inside any part of the body seek medical care immediately Do not Throw or immerse into water Heat to more than 100 C 212 F Repair or disassemble Leave in an extremely low air pressure environment Leave in an extremely high tem...

Страница 49: ... computer or charge the battery near flammable materials or in explosive environments Ventilation slots fans and or heat sinks are provided with the product for safety comfort and reliable operation These features might inadvertently become blocked by placing the product on a bed sofa carpet or other flexible surface Never block cover or disable these features When the ac power adapter is connecte...

Страница 50: ...l internal parts enclosures are fastened into place Never use the computer when internal parts and circuits are exposed DANGER Connect and disconnect cables as described in the following procedures when installing moving or opening covers on this product or attached devices To connect 1 Turn everything OFF 2 First attach all cables to devices 3 Attach signal cables to connectors 4 Attach power cor...

Страница 51: ...ral laws Using headphones or earphones Excessive sound pressure from earphones and headphones can cause hearing loss Adjustment of the equalizer to maximum increases the earphone and headphone output voltage and the sound pressure level Therefore to protect your hearing adjust the equalizer to an appropriate level Excessive use of headphones or earphones for a long period of time at high volume ca...

Страница 52: ...structions direct you to install it When you handle options or CRUs or perform any work inside the computer take the following precautions to avoid static electricity damage Limit your movement Movement can cause static electricity to build up around you Always handle components carefully Handle adapters memory modules and other circuit boards by the edges Never touch exposed circuitry Prevent oth...

Страница 53: ...tic bags Keep your computer away from magnets activated cellular phones electrical appliances or speakers more than 13 cm or 5 inches Avoid subjecting your computer to extreme temperatures below 5 C 41 F or above 35 C 95 F Avoid placing any objects including paper between the display and the keyboard or the palm rest Computer display might be designed to be opened and used at a certain angle Do no...

Страница 54: ...er directly onto the keyboard To remove any crumbs or dust from beneath the keys you can use a camera blower with a brush or use cool air from a hair dryer Cleaning the computer screen Scratches oil dust chemicals and ultraviolet light can affect the performance of your computer screen Use a dry soft lint free cloth to wipe the screen gently If you see a scratchlike mark on your screen it might be...

Страница 55: ... com and then search using any of the following keywords keyboard shortcuts key combinations shortcut keys Ease of Access Center Ease of Access Center on the Windows operating system enables you to configure your computers to suit their physical and cognitive needs To access Ease of Access Center 1 Go to Control Panel and view by Category 2 Click Ease of Access Ease of Access Center 3 Choose the a...

Страница 56: ...tion 3 Follow the on screen instructions Screen reader technologies Screen reader technologies are primarily focused on software program interfaces help systems and various online documents For additional information about screen readers see the following Using PDFs with screen readers https www adobe com accessibility html promoid DJGVE Using the JAWS screen reader https www freedomscientific com...

Страница 57: ...derstand the image when they use a screen reader Ergonomic information Good ergonomic practice is important to get the most from your personal computer and to avoid discomfort Arrange your workplace and the equipment you use to suit your individual needs and the kind of work that you perform In addition use healthy work habits to maximize your performance and comfort when using your computer Worki...

Страница 58: ...ove or in a casual setting Regardless of the setting try to observe as many of the tips as possible Sitting properly and using adequate lighting for example helps you maintain desirable levels of comfort and performance If your work area is not in an office setting ensure to take special note of employing active sitting and taking work breaks Many product solutions are available to help you modify...

Страница 59: ...nsibility EU_DoC_tablets For wireless peripheral devices https www lenovo com us en social_responsibility EU_DoC_wireless_ options Lenovo cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non recommended modification of the product including the installation of option cards from other manufacturers This product has been tested and found to comply ...

Страница 60: ...ecycle their equipment when it is no longer needed Lenovo offers a variety of programs and services to assist equipment owners in recycling their IT products For information about recycling Lenovo products go to https www lenovo com recycling The latest environmental information about our products is available at https www lenovo com ecodeclaration Important WEEE information The WEEE marking on Le...

Страница 61: ...trial waste and should be properly disposed of by an industrial waste disposal contractor certified by a local government In accordance with the Law for Promotion of Effective Utilization of Resources Lenovo Japan provides through its PC Collecting and Recycling Services for the collecting reuse and recycling of disused computers and monitors For details visit the Lenovo Web site at https www leno...

Страница 62: ...gue para o nosso SAC ou encaminhe um e mail para reciclar lenovo com informando o modelo número de série e cidade a fim de enviarmos as instruções para o correto descarte do seu produto Lenovo Battery recycling information for the European Union Notice This mark applies only to countries within the European Union EU Batteries or packaging for batteries are labeled in accordance with European Direc...

Страница 63: ...lace of purchase or a waste disposal operator and follow their instructions Disposing of battery packs from Lenovo products Your Lenovo device might contain a lithium ion battery pack or a nickel metal hydride battery pack You can find details on the battery pack in the product documentation If you need to dispose of a battery pack insulate it with vinyl tape contact Lenovo sales service or your p...

Страница 64: ...ompliance on RoHS go to https www lenovo com rohs communication Turkish RoHS The Lenovo product meets the requirements of the Republic of Turkey Directive on the Restriction of the Use of Certain Hazardous Substances in Waste Electrical and Electronic Equipment WEEE Ukraine RoHS India RoHS RoHS compliant as per E Waste Management Rules China RoHS The information in the following table is applicabl...

Страница 65: ...Appendix C Compliance information 59 ...

Страница 66: ...ovo IdeaPad FLEX 14IML Lenovo IdeaPad FLEX 15IML and Lenovo IdeaPad FLEX 15IIL machine type s 81XG 81XH and 81XK This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful 60 Lenovo IdeaPad FLEX SeriesUser Guide ...

Страница 67: ... representative for help Lenovo is not responsible for any radio or television interference caused by using other than recommended cables and connectors or by unauthorized changes or modifications to this equipment Unauthorized changes or modifications could void the user s authority to operate the equipment This device complies with Part 15 of the FCC Rules Operation is subject to the following t...

Страница 68: ...ften über die elektromagnetische Verträglichkeit in den EU Mitgliedsstaaten und hält die Grenzwerte der Klasse B der Norm gemäß Richtlinie Um dieses sicherzustellen sind die Geräte wie in den Handbüchern beschrieben zu installieren und zu betreiben Des Weiteren dürfen auch nur von der Lenovo empfohlene Kabel angeschlossen werden Lenovo übernimmt keine Verantwortung für die Einhaltung der Schutzanf...

Страница 69: ...xport classification notice This product is subject to the United States Export Administration Regulations EAR and has an Export Classification Control Number ECCN of 5A992 c It can be re exported except to any of the embargoed countries in the EAR E1 country list Lenovo product service information for Taiwan Taiwan precautionary vision statement 警語使用過度恐傷害視力注意事項使用30分鐘請休息10分鐘 2歲以下幼兒不看螢幕 2歲以上每天看螢...

Страница 70: ...screen or the power settings interface By using ENERGY STAR compliant products and taking advantage of the power management features of your computer you reduce the consumption of electricity Reduced electrical consumption contributes to potential financial savings a cleaner environment and the reduction of greenhouse gas emissions For more information about ENERGY STAR go to https www energystar ...

Страница 71: ... right to improve and or modify the products and software programs described in the manuals included with your computer and the content of the manual at any time without additional notice The software interface and function and hardware configuration described in the manuals included with your computer might not match exactly the actual configuration of the computer that you purchase For the confi...

Страница 72: ...cluding any Linux agreement s which may accompany software included with this product Lenovo may update this document at any time without notice For the latest information or any questions or comments contact or visit the Lenovo Web site https support lenovo com Trademarks LENOVO and the LENOVO logo are trademarks of Lenovo Microsoft Windows Direct3D and Cortana are trademarks of the Microsoft gro...

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