Chapter 3 Reference information 3-3
Troubleshooting
If you have a problem setting up or using your monitor, you might be able to solve it yourself� Before
calling your dealer or Lenovo, try the suggested actions that are appropriate to your problem�
Table 3-2� Troubleshooting
Problem
Possible cause
Suggested action
Reference
The words “Out of
Range” are shown
on the screen, and
the power indicator
is flashing white�
The system is set to a
display mode which is
not supported by the
monitor�
If you are replacing an old
monitor, reconnect it and
adjust the display mode to
within the specified range for
your new monitor�
If using a Windows system,
restart the system in safe
mode, then select a supported
display mode for your
computer�
If these options do not work,
contact the Support Center�
The image quality
is unacceptable�
The video signal cable
is not connected with
the monitor or system
completely�
Be sure the signal cable
is firmly plugged into the
system and monitor�
The color settings may
be incorrect�
Select another color setting
from the OSD menu�
The automatic image
setup function was
not performed�
Perform automatic image
setup�
The power
indicator is not
lit and there is no
image�
• The monitor’s
power switch is not
switched on�
• The power
cord is loose or
disconnected�
• There is no power at
the outlet�
• Be sure the power cord is
connected properly�
• Be sure the outlet has
power�
• Power on the monitor�
• Try using another power
cord�
• Try using another electrical
outlet�
Screen is blank and
power indicator is
amber�
The monitor is in
Standby/Suspend
mode�
• Press any key on the
keyboard or move the
mouse to restore operation�
• Check the Power Options
settings on your computer�
