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22

Chapter 4. Troubleshooting

Frequently asked questions 

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This section lists frequently asked questions by category.

Finding information

What safety precautions should I follow when using my computer?

The 

Lenovo Safety and General Information Guide

 which came with your 

computer contains safety precautions for using your computer. Read and 
follow all the precautions when using your computer.

Where can I find the hardware specifications for my computer?

You can find hardware specification for your computer on the printed 
flyers which came with your computer.

Where can I find warranty information?

For the warranty applicable to your computer, including the warranty 
period and type of warranty service, see the Lenovo limited warranty flyer 
that came with your computer.

Drivers and preinstalled software

Where are the installation discs for Lenovo preinstalled software (desktop 
software)?

Your computer does not come with installation discs for Lenovo 
preinstalled software. If you need to reinstall any preinstalled software, 
you can find the installation program on the D partition of your hard disk 
(for select models, on the C partition). If you cannot find the installation 
program there, you can also download it from the Lenovo consumer 
support website.

Where can I find drivers for the various hardware devices of my computer?

If your computer is preinstalled with a Windows operating system, Lenovo 
provides drivers for all the hardware devices that you need on the D 
partition of your hard disk (for select models, on the C partition). You can 
also download the latest device drivers from the Lenovo consumer support 
website.

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Страница 1: ...Lenovo ideapad 530S 530S 14IKB 530S 14ARR 530S 15IKB User Guide Read the safety notices and important tips in the included manuals before using your computer ...

Страница 2: ...ou The features described in this guide are common to most models Some features may not be available on your computer or your computer may include features that are not described in this user guide The illustrations used in this manual are for Lenovo ideapad 530S 15IKB unless otherwise stated The illustrations in this manual may differ from the actual product The screenshots of operating system ar...

Страница 3: ...n in this manual are applicable to the following Lenovo notebook computers unless otherwise stated Model name MT 530S 14IKB 81EU 530SH 14IKB 530SL 14IKB 530SR 14IKB 530SE 14IKB 530S 15IKB 81EV 530SH 15IKB 530SL 15IKB 530SR 15IKB 530SE 15IKB 530S 14ARR 81H1 ...

Страница 4: ......

Страница 5: ...s 10 13 Configuring the operating system for the first time 13 Operating system interfaces 13 Putting the computer to sleep or shutting it down 16 Connecting to a wireless network 18 Get help from Windows 19 Chapter 3 Recovery system 20 Push button reset 20 Chapter 4 Troubleshooting 22 Frequently asked questions 22 Troubleshooting 24 Trademarks 27 ...

Страница 6: ......

Страница 7: ...indicate parts that are not visible externally Attention Do not open the display panel beyond 170 degrees When closing the display panel be careful not to leave pens or any other objects in between the display panel and the keyboard Otherwise the display panel may be damaged ...

Страница 8: ...s and hold this key for more than 1 second the computer will enter sleep mode press and hold it for more than 4 seconds the computer will be turned off g Fingerprint reader on select models Registers fingerprints that can be used as passwords to secure your computer h Touch pad The touch pad functions as a conventional mouse Touch pad To move the pointer on the screen slide your fingertip over the...

Страница 9: ...d the battery remaining capacity icon will appear on the screen 2 The icon will display for 3 seconds and then disappear 3 The battery remaining capacity icon can be disabled in BIOS setup Note If the computer is in ship mode the battery remaining capacity icon will not appear Battery 10 11 Battery 20 21 Battery 100 Battery Icon DC mode red orange green Battery Icon AC mode green green green Displ...

Страница 10: ...utes unmutes the sound Enables disables airplane mode Decreases the volume level Enables disables camera Increases the volume level Locks unlocks the LCD screen Enables disables microphone Enables the external projector or dangles the external display Refreshes page Decreases display brightness Enables disables the touch pad Increases display brightness ...

Страница 11: ...e hotkey mode 1 Shut down the computer 2 Press the Novo button and then select BIOS Setup 3 In the BIOS setup utility open the Configuration menu and change the setting of Hotkey Mode from Enabled to Disabled 4 Open the Exit menu and select Exit Saving Changes Note If you changed the Hotkey Mode from Enabled to Disabled in the BIOS setup utility you will need to press the Fn key in combination wit...

Страница 12: ...h function key Fn B Activates the break function Fn P Activates the pause function Fn C Enables Disables the scroll lock Fn S Activates the system request Fn S V Set the battery Ship Mode Fn Space on select models Adjusts the keyboard backlight Default status off Operation Backlight status Backlight brightness Press for the first time On The backlight brightness range reaches 50 Press for the seco...

Страница 13: ...en 5 and 20 charge Fast blinking amber The battery has between 1 and 5 charge Connected Slow blinking amber The battery is being charged When battery charge reaches 20 the blinking color changes to white Slow blinking white The battery has between 20 and 80 charge and is still charging When the battery reaches 80 charge the light will stop blinking Solid white The battery has more than 80 charge c...

Страница 14: ...onnecting USB devices on page 9 f Combo audio jack Connects to headsets The combo audio jack does not support conventional microphones The recording function may not be supported if third party headphones or headsets are connected due to different industry standards g Power status indicator Indicator Indicator status Meaning Power status indicator On solid white The computer is powered on Blinking...

Страница 15: ... Windows detects a new device after it has been connected and then installs the driver automatically However some devices may require you to install the driver before connecting Check the documentation provided by the device s manufacturer before connecting the device Before disconnecting a USB storage device make sure your computer has finished transferring data to that device Click the Safely Re...

Страница 16: ... the computer is off press this button to start the System Recovery or the BIOS setup utility or to enter the boot menu b Memory card slot Insert memory cards not supplied here Note For details see Using memory cards not supplied on page 11 c USB 3 0 port Connects to USB devices ...

Страница 17: ...iaCard MMC Insert only one card in the slot at a time This card reader does not support SDIO devices e g SDIO Bluetooth etc Inserting a memory card Insert the memory card until it touches the bottom of the slot Removing a memory card Gently pull the memory card out of the memory card slot Note Before removing the memory card disable it by using the Windows safely remove hardware and eject media ut...

Страница 18: ...to know your computer 12 Bottom view a Ventilation slots Dissipate internal heat Note Make sure that none of the ventilation slots are blocked or else overheating of the computer may occur b Speakers Provide audio output ...

Страница 19: ... below Accepting the end user license agreement Configuring the Internet connection Registering the operating system Creating a user account Operating system interfaces The return of the Start menu Windows 10 comes with a powerful and useful start menu To open the start menu do one of the following Select the Start button in the lower left corner the Start menu is displayed Press the Windows key o...

Страница 20: ...omputer into sleep mode Through the Start menu you can locate all the installed apps or view the frequently used apps The ACTION CENTER Select the ACTION CENTER icon on the taskbar and the ACTION CENTER is displayed From the ACTION CENTER you can examine important notifications from Windows and your apps Moreover you can change common settings quickly ...

Страница 21: ...In Windows 10 you can add a new desktop and switch between different desktops To add a new desktop do the following Click the Task View icon in the taskbar area Click New desktop To switch between desktops click the Task View icon then select your desired desktop ...

Страница 22: ...p mode you can quickly wake it to resume use bypassing the startup process To put the computer to sleep do one of the following Close the display lid Press and hold the Power key for about 1 to 5 seconds Move the cursor to the lower left corner and then select the Start button Select Power Sleep Note Put your computer to sleep before you move it Moving your computer while the hard disk drive is sp...

Страница 23: ... use your computer for a long time shut it down To shut down your computer do one of the following Move the cursor to the lower left corner and then select the Start button Select Power Shut down Right click the Start button in the lower left corner and select Shut down or sign out Shut down ...

Страница 24: ...guration page Then toggle the airplane mode switch to Off Connecting to a wireless network After wireless has been enabled the computer will automatically scan for available wireless networks and display them in the wireless network list To connect to a wireless network click the network name in the list and then click Connect Note Some networks require a network security key or passphrase for con...

Страница 25: ...19 Get help from Windows If you have a problem with the operating system see the Windows Get started app To open it do the following Move the cursor to the lower left corner and then select the Start button Select Get started from All apps ...

Страница 26: ...nstalls the factory default configuration and returns all user data and applications to the state of their original Out of Box Experience OOBE Using Push button reset Push button reset can be launched using one of the following methods Novo button Shut down the computer and wait at least five seconds Press the Novo button and then select System Recovery Settings Settings Update security Recovery A...

Страница 27: ... Update running on SSD or eMMC only computer models To check your computer 1 Right click the Start button in the lower left corner and select Disk Management 2 The Disk Management program starts If Wim Boot is labeled on the Windows partition as illustrated Compact technology is enabled on your copy of Windows Where can I find drivers for the various hardware devices of my computer If your compute...

Страница 28: ...Lenovo limited warranty flyer that came with your computer Drivers and preinstalled software Where are the installation discs for Lenovo preinstalled software desktop software Your computer does not come with installation discs for Lenovo preinstalled software If you need to reinstall any preinstalled software you can find the installation program on the D partition of your hard disk for select mo...

Страница 29: ...acy Support To change the boot mode start the BIOS setup utility and set boot mode to UEFI or Legacy Support on the boot menu When do I need to change the boot mode The default boot mode for your computer is UEFI mode If you need to install a legacy operating system such as Windows Linux or Dos etc that is any operating system before Windows 8 on your computer you must change the boot mode to Lega...

Страница 30: ...ts original factory contents using Push button reset If you still see only the cursor on the screen have the computer serviced The screen goes blank while the computer is on Your power management is enabled Perform the following to resume from sleep mode Press any key on the keyboard Sleep problems The critical low battery error message appears and the computer immediately turns off The battery po...

Страница 31: ...attery and the battery status indicator is on press F12 to make the screen brighter If the power indicator is blinking press the Power key to resume from sleep mode If the problem persists follow the solution in the next problem The screen is unreadable or distorted The screen is unreadable or distorted Make sure that The screen resolution and color quality are correctly set The monitor type is co...

Страница 32: ...apter Your computer might lock when it enters sleep mode during a communication operation Disable the sleep timer when you are working on the network The connected external device does not work Do not connect or disconnect any external device cables other than USB while the computer power is on Otherwise you might damage your computer When using high power consumption external devices such as an e...

Страница 33: ...trademarks of Lenovo in the United States other countries or both Lenovo Microsoft and Windows are trademarks of Microsoft Corporation in the United States other countries or both Other company products or service names may be trademarks or service marks of others ...

Страница 34: ...en US Rev RP02 Lenovo China 2017 ...

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