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You can find more information about setting up automatic problem notification within the Lenovo XClarity
Administrator at

http://sysmgt.lenovofiles.com/help/topic/com.lenovo.lxca.doc/admin_setupcallhome.html

•

Lenovo XClarity Essentials OneCLI

Lenovo XClarity Essentials OneCLI has inventory application to collect service data. It can run both in-
band and out-of-band. When running in-band within the host operating system on the server, OneCLI can
collect information about the operating system, such as the operating system event log, in addition to the
hardware service data.

To obtain service data, you can run the g

ge

ettiin

nffo

orr command. For more information about running the

g

ge

ettiin

nffo

orr, see

http://sysmgt.lenovofiles.com/help/topic/toolsctr_cli_lenovo/onecli_r_getinfor_command.html

.

Contacting Support

You can contact Support to obtain help for your issue.

You can receive hardware service through a Lenovo Authorized Service Provider. To locate a service
provider authorized by Lenovo to provide warranty service, go to

https://datacentersupport.lenovo.com/

serviceprovider

and use filter searching for different countries. For Lenovo support telephone numbers, see

https://datacentersupport.lenovo.com/supportphonelist

for your region support details.

Appendix A. Getting help and technical assistance

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Содержание 7Y51

Страница 1: ...ThinkSystem SR250 Messages and Codes Reference Machine Type 7Y51 7Y52 7Y72 and 7Y73 ...

Страница 2: ...ddition be sure that you are familiar with the terms and conditions of the Lenovo warranty for your server which can be found at http datacentersupport lenovo com warrantylookup Third Edition July 2021 Copyright Lenovo 2019 2021 LIMITED AND RESTRICTED RIGHTS NOTICE If data or software is delivered pursuant to a General Services Administration GSA contract use reproduction or disclosure is subject ...

Страница 3: ...ontroller events 23 Chapter 3 UEFI events 125 UEFI events organized by severity 125 List of UEFI events 128 Chapter 4 XClarity Provisioning Manager events 143 LXPM events organized by severity 143 List of XClarity Provisioning Manager events 146 Appendix A Getting help and technical assistance 165 Before you call 165 Collecting service data 166 Contacting Support 167 Index 169 Copyright Lenovo 201...

Страница 4: ...ii ThinkSystem SR250 Messages and Codes Reference ...

Страница 5: ...ing information is provided for each event message Event identifier A string that uniquely identifies the event or class of events This is a 12 character string in the following format FQXppnnxxxxc where pp indicates the product where the event originate as follows CM Chassis Management HM Hardware manager PM XClarity Provisioning manger LXPM LEPT SF System Firmware SP Service Processor nn identif...

Страница 6: ... HA Hypervisor Virtual Components Boots Crashes SRIOV LPARs IF Interconnect Fabric common podm icm lrim SWFW major various minors functions II Interconnect Interfaces cimp smis cli mapi SCFG major IM Interconnect PCI Manager pcim SWFW major various minors and functions IN Interconnect Networking bos ethm fcf npiv FCF major plus SWFW major various minors functions data network network settings port...

Страница 7: ...ction F Warning No Action G Warning Deferred Action H Minor Deferred Action I Information No Action J Minor Immediate Action K Major Deferred Action L Major Immediate Action M Critical Immediate Action N Fatal Immediate Action W Reserved System Wait Chapter 1 Introduction 3 ...

Страница 8: ...4 ThinkSystem SR250 Messages and Codes Reference ...

Страница 9: ... http sysmgt lenovofiles com help topic com lenovo systems management xcc doc event_log html For each event code the following fields are displayed Event identifier An identifier that uniquely identifies an event Event description The logged message string that appears for an event When the event string is displayed in the event log information such as a specific component is displayed In this doc...

Страница 10: ... com help topic com lenovo lxca doc admin_setupcallhome html In addition see XCC events that automatically notify Support on page 6 for a consolidated list of all Lenovo XClarity Controller events that are called home to Lenovo Support User response Indicates what actions you should perform to solve the event Perform the steps listed in this section in the order shown until the problem is solved I...

Страница 11: ...by user arg2 Informational FQXSPBR4002I Management Controller arg1 Reset was caused by restoring default values Informational FQXSPBR4004I Server timeouts set by user arg1 EnableOSWatchdog arg2 OSWatchdogTimout arg3 EnableLoaderWatchdog arg4 LoaderTimeout arg5 Informational FQXSPBR4005I Management Controller arg1 Configuration saved to a file by user arg2 Informational FQXSPBR4006I Management Cont...

Страница 12: ...device group set by user arg1 TKLMServerDeviceGroup arg2 Informational FQXSPDM4005I User arg1 has generated a new encryption key pair and installed a self signed certificate for the TKLM client Informational FQXSPDM4006I User arg1 has generated a new encryption key and certificate signing request for the TKLM client Informational FQXSPDM4007I User arg1 has imported a signed certificate for the TKL...

Страница 13: ...tional FQXSPEM4016I The RAID controller detected one or more problems Please contact technical support for additional assistance arg1 arg2 arg3 arg4 arg5 Informational FQXSPEM4017I The RAID controller detected one or more possible configuration changes within the subsystem Please check the drive LED status If necessary contact technical support for additional assistance arg1 arg2 arg3 arg4 arg5 In...

Страница 14: ...anagement Local Storage for details arg1 arg2 arg3 arg4 arg5 Informational FQXSPFC4000I The bare metal connection process has been started Informational FQXSPFC4001I The bare metal update application reports a status of arg1 Informational FQXSPFC4002I System running in setup Informational FQXSPFC4003I UEFI deployment boot mode is enabled for NextBoot Informational FQXSPFC4004I UEFI deployment boot...

Страница 15: ...ional FQXSPMA2007I Scrub Failure for PhysicalMemoryElementName on Subsystem MemoryElementName has recovered Informational FQXSPMA2008I Uncorrectable error recovery detected for PhysicalMemoryElementName on Subsystem MemoryElementName Informational FQXSPMA2010I PhysicalMemoryElementName on Subsystem MemoryElementName is no longer Throttled Informational FQXSPMA2011I Memory Logging Limit Removed for...

Страница 16: ... user arg2 Informational FQXSPNM4016I Domain name set to arg1 by user arg2 Informational FQXSPNM4017I Domain Source changed to arg1 by user arg2 Informational FQXSPNM4018I DDNS setting changed to arg1 by user arg2 Informational FQXSPNM4019I DDNS registration successful The domain name is arg1 Informational FQXSPNM4020I IPv6 enabled by user arg1 Informational FQXSPNM4021I IPv6 disabled by user arg1...

Страница 17: ... arg1 UseAdditionalServers arg2 PreferredDNStype arg3 IPv4Server1 arg4 IPv4Server2 arg5 IPv4Server3 arg6 IPv6Server1 arg7 IPv6Server2 arg8 IPv6Server3 arg9 Informational FQXSPNM4046I LAN over USB arg1 by user arg2 Informational FQXSPNM4047I LAN over USB Port Forwarding set by user arg1 ExternalPort arg2 USB LAN port arg3 Informational FQXSPNM4048I PXE boot requested by user arg1 Informational FQXS...

Страница 18: ...user arg1 Informational FQXSPPP4015I Dynamic Power Savings mode has been turned on by user arg1 Informational FQXSPPP4016I Dynamic Power Savings mode has been turned off by user arg1 Informational FQXSPPP4017I Power cap and external throttling occurred Informational FQXSPPP4018I External throttling occurred Informational FQXSPPP4019I Power cap throttling occurred Informational FQXSPPP4020I The mea...

Страница 19: ... reset was initiated by CMM Informational FQXSPPP4045I Management Controller arg1 reset was initiated by XCC firmware Informational FQXSPPP4046I Remote power permission is arg1 Informational FQXSPPP4047I Management Controller arg1 reset was initiated by user arg2 Informational FQXSPPP4048I Attempting to AC power cycle server arg1 by user arg2 Informational FQXSPPR0001I ManagedElementName detected ...

Страница 20: ...sorElementName going low lower critical has deasserted Informational FQXSPPW2047I Numeric sensor NumericSensorElementName going high upper critical has deasserted Informational FQXSPPW2057I Sensor SensorElementName has deasserted the transition from normal to non critical state Informational FQXSPPW2061I Sensor SensorElementName has transitioned to a less severe state from critical Informational F...

Страница 21: ...IP address arg2 Informational FQXSPSE4007I Security Userid arg1 using arg2 had arg3 login failures from an SSH client at IP address arg4 Informational FQXSPSE4008I SNMPv1 arg1 set by user arg2 Name arg3 AccessType arg4 Address arg5 Informational FQXSPSE4009I LDAP Server configuration set by user arg1 SelectionMethod arg2 DomainName arg3 Server1 arg4 Server2 arg5 Server3 arg6 Server4 arg7 Informati...

Страница 22: ...essful Login ID arg1 from arg2 serial interface Informational FQXSPSE4032I Login ID arg1 from arg2 at IP address arg3 has logged off Informational FQXSPSE4033I Login ID arg1 from arg2 at IP address arg3 has been logged off Informational FQXSPSE4034I User arg1 has removed a certificate Informational FQXSPSE4035I A certificate has been revoked Informational FQXSPSE4036I The arg1 certificate is expir...

Страница 23: ... Synchronize time setting by user arg1 Mode Sync with NTP Server NTPServerHost1 arg2 arg3 NTPServerHost2 arg4 arg5 NTPServerHost3 arg6 arg7 NTPServerHost4 arg8 arg9 NTPUpdateFrequency arg10 Informational FQXSPTR4003I Synchronize time setting by user arg1 Mode Sync with server clock Informational FQXSPUN0009I Sensor SensorElementName has asserted Informational FQXSPUN0017I Sensor SensorElementName ...

Страница 24: ...r PhysicalConnectorElementName has been disconnected Warning FQXSPMA0010J PhysicalMemoryElementName on Subsystem MemoryElementName Throttled Warning FQXSPNM4010I DHCP arg1 failure no IP address assigned Warning FQXSPNM4032I DHCPv6 failure no IP address assigned Warning FQXSPPP4009I The measured power value exceeded the power cap value Warning FQXSPPU0002G The Processor ProcessorElementName is oper...

Страница 25: ...QXSPCR0001N Sensor SensorElementName has transitioned to non recoverable from a less severe state Error FQXSPFW0002N The System ComputerSystemElementName encountered a firmware hang Error FQXSPIO0001L The connector PhysicalConnectorElementName has encountered a configuration error Error FQXSPIO0003N A diagnostic interrupt has occurred on system ComputerSystemElementName Error FQXSPIO0004L A bus ti...

Страница 26: ...Array ComputerSystemElementName is in critical condition Error FQXSPSD0006L Array ComputerSystemElementName has failed Error FQXSPSE4000I Certificate Authority arg1 has detected a arg2 Certificate Error Error FQXSPSR0001N Sensor SensorElementName has transitioned to non recoverable from a less severe state Error FQXSPUN0019M Sensor SensorElementName has transitioned to critical from a less severe ...

Страница 27: ...efix IMM CIM ID 0030 User Action Update the XCC firmware to a version that the server supports Important Some cluster solutions require specific code levels or coordinated code updates If the device is part of a cluster solution verify that the latest level of code is supported for the cluster solution before you update the code FQXSPBR4002I Management Controller arg1 Reset was caused by restoring...

Страница 28: ...y none SNMP Trap ID CIM Prefix IMM CIM ID 0095 User Action Information only no action is required FQXSPBR4005I Management Controller arg1 Configuration saved to a file by user arg2 A user saves a Management Controller configuration to a file Severity Info Serviceable No Automatically notify Support No Alert Category none SNMP Trap ID CIM Prefix IMM CIM ID 0109 User Action Information only no actio...

Страница 29: ...r the use case where a user restores a Management Controller configuration from a file and the restoration fails to start Severity Error Serviceable No Automatically notify Support No Alert Category System Other SNMP Trap ID 22 CIM Prefix IMM CIM ID 0138 User Action Complete the following steps until the problem is solved 1 Turn off the server and disconnect it from the power source You must disco...

Страница 30: ...d This message is for the use case when an implementation has detected an Upper Critical sensor going high has asserted Severity Error Serviceable Yes Automatically notify Support No Alert Category Critical Temperature SNMP Trap ID 0 CIM Prefix PLAT CIM ID 0494 User Action Complete the following steps until the problem is solved 1 Check the XCC event log for any fan or cooling related issues 2 Mak...

Страница 31: ...place 3 Make sure that the room temperature is in the range in the operating specifications FQXSPCA0017M Sensor SensorElementName has transitioned to critical from a less severe state This message is for the use case when an implementation has detected a Sensor transitioned to critical from less severe Severity Error Serviceable Yes Automatically notify Support No Alert Category Critical Temperatu...

Страница 32: ...LAT CIM ID 0481 User Action Information only no action is required FQXSPCA2007I Numeric sensor NumericSensorElementName going high upper non critical has deasserted This message is for the use case when an implementation has detected an Upper Non critical sensor going high has deasserted Severity Info Serviceable No Automatically notify Support No Alert Category Warning Temperature SNMP Trap ID 12...

Страница 33: ...Temperature SNMP Trap ID 12 CIM Prefix PLAT CIM ID 0521 User Action Information only no action is required FQXSPCA2017I Sensor SensorElementName has transitioned to a less severe state from critical This message is for the use case when an implementation has detected a Sensor transition to less severe from critical Severity Info Serviceable No Automatically notify Support No Alert Category Critica...

Страница 34: ...ically notify Support No Alert Category none SNMP Trap ID CIM Prefix IMM CIM ID 0128 User Action Information only no action is required FQXSPCN4002I User arg1 has terminated an active console session A user has terminated an active console session Severity Info Serviceable No Automatically notify Support No Alert Category none SNMP Trap ID CIM Prefix IMM CIM ID 0145 User Action Information only no...

Страница 35: ... has deasserted the transition to non recoverable from a less severe state This message is for the use case when an implementation has detected that the Sensor transition to non recoverable from less severe has deasserted Severity Info Serviceable No Automatically notify Support No Alert Category Critical Other SNMP Trap ID 50 CIM Prefix PLAT CIM ID 0525 User Action Information only no action is r...

Страница 36: ...atically notify Support No Alert Category System Other SNMP Trap ID 22 CIM Prefix IMM CIM ID 0142 User Action Please check the identified device part from the messaage and replace it If the identified part is system board please contact service for further support FQXSPDM4003I TKLM servers set by user arg1 TKLMServer1 arg2 Port arg3 TKLMServer2 arg4 Port arg5 TKLMServer3 arg6 Port arg7 TKLMServer4...

Страница 37: ...rtificate signing request for the TKLM client User generated a new encryption key and certificate signing request for the TKLM client Severity Info Serviceable No Automatically notify Support No Alert Category none SNMP Trap ID CIM Prefix IMM CIM ID 0149 User Action Information only no action is required FQXSPDM4007I User arg1 has imported a signed certificate for the TKLM client from arg2 User im...

Страница 38: ...y Info Serviceable No Automatically notify Support No Alert Category none SNMP Trap ID CIM Prefix IMM CIM ID 0020 User Action Information only no action is required FQXSPEM4001I The arg1 on system arg2 is 75 full This message is for the use case where a Management Controller Event Log on a system is 75 full Severity Info Serviceable No Automatically notify Support No Alert Category System Event Lo...

Страница 39: ...tify Support No Alert Category none SNMP Trap ID CIM Prefix IMM CIM ID 0073 User Action Information only no action is required FQXSPEM4005I SNMP arg1 disabled by user arg2 A user disabled SNMPv1 or SNMPv3 or Traps Severity Info Serviceable No Automatically notify Support No Alert Category none SNMP Trap ID CIM Prefix IMM CIM ID 0074 User Action Information only no action is required FQXSPEM4006I A...

Страница 40: ...r enabled the SNMP Traps configuration Severity Info Serviceable No Automatically notify Support No Alert Category none SNMP Trap ID CIM Prefix IMM CIM ID 0112 User Action Information only no action is required FQXSPEM4009I The UEFI Definitions have been changed UEFI Definitions change has been detected Severity Info Serviceable No Automatically notify Support No Alert Category none SNMP Trap ID C...

Страница 41: ...ion is required FQXSPEM4013I Battery error was detected by RAID controller The battery unit needs replacement arg1 arg2 arg3 arg4 arg5 Battery error was detected by RAID controller Severity Info Serviceable No Automatically notify Support No Alert Category System Other SNMP Trap ID 22 CIM Prefix IMM CIM ID 0202 User Action Information only no action is required FQXSPEM4014I The RAID controller has...

Страница 42: ...is required FQXSPEM4017I The RAID controller detected one or more possible configuration changes within the subsystem Please check the drive LED status If necessary contact technical support for additional assistance arg1 arg2 arg3 arg4 arg5 The RAID controller detected one or more possible configuration changes within the subsystem Severity Info Serviceable No Automatically notify Support No Aler...

Страница 43: ...0209 User Action Information only no action is required FQXSPEM4022I Enclosure Chassis power supply has problem Please check the enclosure chassis unit power supply for correct operation arg1 arg2 arg3 arg4 arg5 Enclosure Chassis power supply has problem Severity Info Serviceable No Automatically notify Support No Alert Category System Other SNMP Trap ID 22 CIM Prefix IMM CIM ID 0210 User Action I...

Страница 44: ... arg2 arg3 arg4 arg5 One or more virtual drive have problem Severity Info Serviceable No Automatically notify Support Yes Alert Category System Other SNMP Trap ID 22 CIM Prefix IMM CIM ID 0213 User Action Information only no action is required FQXSPEM4026I Drive error was detected by RAID controller Please contact technical support to resolve this issue arg1 arg2 arg3 arg4 arg5 Drive error was det...

Страница 45: ...y Info Serviceable No Automatically notify Support No Alert Category System Other SNMP Trap ID 22 CIM Prefix IMM CIM ID 0221 User Action Information only no action is required FQXSPEM4030I A scheduled operation on the RAID controller has encountered an issue Refer to RAID Logs under Server Management Local Storage for details arg1 arg2 arg3 arg4 arg5 The RAID controller has scheduled operation iss...

Страница 46: ...viceable No Automatically notify Support No Alert Category System Other SNMP Trap ID 22 CIM Prefix IMM CIM ID 0193 User Action Information only no action is required FQXSPFC4003I UEFI deployment boot mode is enabled for NextBoot UEFI deployment boot mode is enabled for NextBoot Severity Info Serviceable No Automatically notify Support No Alert Category System Other SNMP Trap ID 22 CIM Prefix IMM C...

Страница 47: ...e following steps until the problem is solved 1 Unplug and plug in power to restart the system 2 If the problem still exist please updgrade the firmware to the level you have or newer then restart 3 If the problem still exist please contact serivce for further support FQXSPFW2000I The System ComputerSystemElementName has detected a POST Error deassertion This message is for the use case when an im...

Страница 48: ...s been Connected Severity Info Serviceable No Automatically notify Support No Alert Category Warning Other SNMP Trap ID 60 CIM Prefix PLAT CIM ID 0264 User Action Information only no action is required FQXSPIO0001L The connector PhysicalConnectorElementName has encountered a configuration error This message is for the use case when an implementation has detected an Interconnect Configuration Error...

Страница 49: ... ID 50 CIM Prefix PLAT CIM ID 0224 User Action Complete the following steps 1 Dump FFDC data 2 Reseat processor 3 If the problem still exist contact service for further support FQXSPIO0006N A software NMI has occurred on system ComputerSystemElementName This message is for the use case when an implementation has detected a Software NMI Severity Error Serviceable Yes Automatically notify Support No...

Страница 50: ...J The connector PhysicalConnectorElementName has been disconnected This message is for the use case when an implementation has detected a Connector was Disconnected Severity Warning Serviceable Yes Automatically notify Support No Alert Category Warning Other SNMP Trap ID 60 CIM Prefix PLAT CIM ID 0265 User Action Information only no action is required FQXSPIO2001I The connector PhysicalConnectorEl...

Страница 51: ...plemenation has detected that a system has recovered from a Bus Timeout Severity Info Serviceable No Automatically notify Support No Alert Category Critical Other SNMP Trap ID 50 CIM Prefix PLAT CIM ID 0225 User Action Information only no action is required FQXSPIO2006I System ComputerSystemElementName has recovered from an NMI This message is for the use case when an implementation has detected a...

Страница 52: ...r This message is for the use case when an implementation has detected that a system has recovered from a Bus Fatal Error Severity Info Serviceable No Automatically notify Support No Alert Category Critical Other SNMP Trap ID 50 CIM Prefix PLAT CIM ID 0245 User Action Information only no action is required FQXSPIO2015I Fault condition removed on slot PhysicalConnectorElementName on system Computer...

Страница 53: ... as minimum requirement to this system FQXSPMA0009I Memory sparing initiated for PhysicalMemoryElementName on Subsystem MemoryElementName This message is for the use case when an implementation has detected that Memory double chip sparing has been initiated Severity Info Serviceable No Automatically notify Support No Alert Category System Other SNMP Trap ID CIM Prefix PLAT CIM ID 0140 User Action ...

Страница 54: ...at fillers airduct are in place and correctly installed 3 Make sure that the room temperature is within operating specifications FQXSPMA0013N The System ComputerSystemElementName has detected no memory in the system This message is for the use case when an implementation has detected that memory was detected in the system Severity Error Serviceable Yes Automatically notify Support No Alert Categor...

Страница 55: ...y notify Support No Alert Category System Other SNMP Trap ID CIM Prefix PLAT CIM ID 0130 User Action Information only no action is rquired FQXSPMA2005I The System ComputerSystemElementName has detected a POST Error deassertion This message is for the use case when an implementation has detected that Post Error has deasserted Severity Info Serviceable No Automatically notify Support No Alert Catego...

Страница 56: ... System Other SNMP Trap ID CIM Prefix PLAT CIM ID 0143 User Action Information only no action is required FQXSPMA2011I Memory Logging Limit Removed for PhysicalMemoryElementName on Subsystem MemoryElementName This message is for the use case when an implementation has detected that the Memory Logging Limit has been Removed Severity Info Serviceable No Automatically notify Support No Alert Category...

Страница 57: ...notify Support No Alert Category Critical Memory SNMP Trap ID 41 CIM Prefix PLAT CIM ID 0803 User Action Information only no action is required FQXSPMA2017I Non redundant Sufficient Resources from Redundancy Degraded or Fully Redundant for RedundancySetElementName has deasserted This message is for the use case when a Redundancy Set has transitioned from Non redundant Sufficient Resources Severity...

Страница 58: ...difies the Ethernet Port data rate Severity Info Serviceable No Automatically notify Support No Alert Category none SNMP Trap ID CIM Prefix IMM CIM ID 0003 User Action Information only no action is required FQXSPNM4002I Ethernet Duplex setting modified from arg1 to arg2 by user arg3 This message is for the use case where A user modifies the Ethernet Port duplex setting Severity Info Serviceable No...

Страница 59: ...ify Support No Alert Category none SNMP Trap ID CIM Prefix IMM CIM ID 0007 User Action Information only no action is required FQXSPNM4006I Hostname set to arg1 by user arg2 This message is for the use case where user modifies the Hostname of a Management Controller Severity Info Serviceable No Automatically notify Support No Alert Category System IMM Network event SNMP Trap ID 37 CIM Prefix IMM CI...

Страница 60: ... CIM Prefix IMM CIM ID 0011 User Action Information only no action is required FQXSPNM4010I DHCP arg1 failure no IP address assigned This message is for the use case where a DHCP server fails to assign an IP address to a Management Controller Severity Warning Serviceable No Automatically notify Support No Alert Category none SNMP Trap ID CIM Prefix IMM CIM ID 0013 User Action Complete the followin...

Страница 61: ... Controller ethernet interface is no longer active Severity Info Serviceable No Automatically notify Support No Alert Category none SNMP Trap ID CIM Prefix IMM CIM ID 0024 User Action Information only no action is required FQXSPNM4014I LAN Ethernet arg1 interface is now active This message is for the use case where a Management Controller ethernet interface is now active Severity Info Serviceable ...

Страница 62: ...ify Support No Alert Category none SNMP Trap ID CIM Prefix IMM CIM ID 0044 User Action Information only no action is required FQXSPNM4018I DDNS setting changed to arg1 by user arg2 DDNS setting changed by user Severity Info Serviceable No Automatically notify Support No Alert Category none SNMP Trap ID CIM Prefix IMM CIM ID 0045 User Action Information only no action is required FQXSPNM4019I DDNS ...

Страница 63: ...mation only no action is required FQXSPNM4022I IPv6 static IP configuration enabled by user arg1 IPv6 static address assignment method is enabled by user Severity Info Serviceable No Automatically notify Support No Alert Category none SNMP Trap ID CIM Prefix IMM CIM ID 0049 User Action Information only no action is required FQXSPNM4023I IPv6 DHCP enabled by user arg1 IPv6 DHCP assignment method is...

Страница 64: ...Pv6 DHCP disabled by user arg1 IPv6 DHCP assignment method is disabled by user Severity Info Serviceable No Automatically notify Support No Alert Category none SNMP Trap ID CIM Prefix IMM CIM ID 0053 User Action Information only no action is required FQXSPNM4027I IPv6 stateless auto configuration disabled by user arg1 IPv6 statless auto assignment method is disabled by user Severity Info Serviceab...

Страница 65: ... Severity Info Serviceable No Automatically notify Support No Alert Category none SNMP Trap ID CIM Prefix IMM CIM ID 0057 User Action Information only no action is required FQXSPNM4031I IPv6 static address of network interface modified from arg1 to arg2 by user arg3 A user modifies the IPv6 static address of a Management Controller Severity Info Serviceable No Automatically notify Support No Alert...

Страница 66: ...e No Automatically notify Support No Alert Category none SNMP Trap ID CIM Prefix IMM CIM ID 0062 User Action Information only no action is required FQXSPNM4035I Web HTTP port number changed from arg1 to arg2 by user arg3 A user has modified the Web HTTP port number Severity Info Serviceable No Automatically notify Support No Alert Category none SNMP Trap ID CIM Prefix IMM CIM ID 0063 User Action I...

Страница 67: ...rt Category none SNMP Trap ID CIM Prefix IMM CIM ID 0066 User Action Information only no action is required FQXSPNM4039I SNMP Agent port number changed from arg1 to arg2 by user arg3 A user has modified the SNMP Agent port number Severity Info Serviceable No Automatically notify Support No Alert Category none SNMP Trap ID CIM Prefix IMM CIM ID 0067 User Action Information only no action is require...

Страница 68: ... no action is required FQXSPNM4043I SMTP Server set by user arg1 to arg2 arg3 A user configured the SMTP server Severity Info Serviceable No Automatically notify Support No Alert Category none SNMP Trap ID CIM Prefix IMM CIM ID 0086 User Action Information only no action is required FQXSPNM4044I Telnet arg1 by user arg2 A user enables or disables Telnet services Severity Info Serviceable No Automa...

Страница 69: ...set by user arg1 ExternalPort arg2 USB LAN port arg3 A user configured USB LAN port forwarding Severity Info Serviceable No Automatically notify Support No Alert Category none SNMP Trap ID CIM Prefix IMM CIM ID 0090 User Action Information only no action is required FQXSPNM4048I PXE boot requested by user arg1 PXE boot requested Severity Info Serviceable No Automatically notify Support No Alert Ca...

Страница 70: ...erver reverse path address Severity Info Serviceable No Automatically notify Support No Alert Category System Other SNMP Trap ID 22 CIM Prefix IMM CIM ID 0163 User Action Information only no action is required FQXSPNM4052I DHCP specified hostname is set to arg1 by user arg2 DHCP specificed hostname is set by user Severity Info Serviceable No Automatically notify Support No Alert Category System Ot...

Страница 71: ... Support No Alert Category System other SNMP Trap ID 22 CIM Prefix IMM CIM ID 0028 User Action If there was no operating system error complete the following steps until the problem is solved 1 Reconfigure the watchdog timer to a higher value 2 Make sure that the IMM Ethernet over USB interface is enabled 3 Reinstall the RNDIS or cdc_ether device driver for the operating system 4 Disable the watchd...

Страница 72: ...ry System Loader timeout SNMP Trap ID 26 CIM Prefix IMM CIM ID 0060 User Action Complete the following steps until the problem is solved 1 Reconfigure the watchdog timer to a higher value 2 Make sure that the XCC Ethernet over USB interface is enabled 3 Reinstall the RNDIS or cdc_ether device driver for the operating system 4 Disable the watchdog 5 Check the integrity of the installed operating sy...

Страница 73: ...p ID 22 CIM Prefix IMM CIM ID 0233 User Action Information only no action is required FQXSPOS4008I Host Admin password cleared This message is for the use case where Host Admin password cleared Severity Info Serviceable No Automatically notify Support No Alert Category System Other SNMP Trap ID 22 CIM Prefix IMM CIM ID 0234 User Action Information only no action is required FQXSPOS4009I OS Crash V...

Страница 74: ...formation only no action is required FQXSPPP4001I Server Power Off Delay set to arg1 by user arg2 A user configured the Server Power Off Delay Severity Info Serviceable No Automatically notify Support No Alert Category none SNMP Trap ID CIM Prefix IMM CIM ID 0081 User Action Information only no action is required FQXSPPP4002I Server arg1 scheduled for arg2 at arg3 by user arg4 A user configured a ...

Страница 75: ...ser arg3 Power Cap values changed by user Severity Info Serviceable No Automatically notify Support No Alert Category none SNMP Trap ID CIM Prefix IMM CIM ID 0113 User Action Information only no action is required FQXSPPP4006I The minimum power cap value changed from arg1 watts to arg2 watts Minimum Power Cap value changed Severity Info Serviceable No Automatically notify Support No Alert Category...

Страница 76: ...ert Category Warning Power SNMP Trap ID 164 CIM Prefix IMM CIM ID 0117 User Action It is the information to show that the power capping value on XCC web GUI is lower than what the system is used Please modify power capping value on XCC web GUI to remove this warning FQXSPPP4011I Power capping was activated by user arg1 Power capping activated by user Severity Info Serviceable No Automatically noti...

Страница 77: ...atically notify Support No Alert Category none SNMP Trap ID CIM Prefix IMM CIM ID 0122 User Action Information only no action is required FQXSPPP4015I Dynamic Power Savings mode has been turned on by user arg1 Dynamic Power Savings mode turned on by user Severity Info Serviceable No Automatically notify Support No Alert Category none SNMP Trap ID CIM Prefix IMM CIM ID 0123 User Action Information ...

Страница 78: ...is required FQXSPPP4019I Power cap throttling occurred Power cap throttling occurrred Severity Info Serviceable No Automatically notify Support No Alert Category none SNMP Trap ID CIM Prefix IMM CIM ID 0127 User Action Information only no action is required FQXSPPP4020I The measured power value has returned below the power cap value Power exceeded cap recovered Severity Info Serviceable No Automat...

Страница 79: ...on Information only no action is required FQXSPPP4024I The server was reset via push button Server was reset via push button Severity Info Serviceable No Automatically notify Support No Alert Category System Other SNMP Trap ID 22 CIM Prefix IMM CIM ID 0168 User Action Information only no action is required FQXSPPP4025I The server was powered up via power push button Server was power up via power p...

Страница 80: ...ause the power restore policy is set to always restore Severity Info Serviceable No Automatically notify Support No Alert Category System Other SNMP Trap ID 22 CIM Prefix IMM CIM ID 0172 User Action Information only no action is required FQXSPPP4029I The server was automatically powered on because the power restore policy is set to restore previous power state Server was automatically powered on b...

Страница 81: ...r was soft reset Severity Info Serviceable No Automatically notify Support No Alert Category System Other SNMP Trap ID 22 CIM Prefix IMM CIM ID 0176 User Action Information only no action is required FQXSPPP4033I The server was powered up via Real Time Clock scheduled power on Server was powered up via Real Time Clock scheduled power on Severity Info Serviceable No Automatically notify Support No ...

Страница 82: ...upport No Alert Category System Other SNMP Trap ID 22 CIM Prefix IMM CIM ID 0180 User Action Information only no action is required FQXSPPP4037I The server was powered off when the watchdog expired Server was powered off when the watchdog expired Severity Info Serviceable No Automatically notify Support No Alert Category System Other SNMP Trap ID 22 CIM Prefix IMM CIM ID 0181 User Action Informati...

Страница 83: ...iceable No Automatically notify Support No Alert Category System Other SNMP Trap ID 22 CIM Prefix IMM CIM ID 0184 User Action Information only no action is required FQXSPPP4041I The server was powered off via Real Time Clock scheduled power off Server was powered up via Real Time Clock scheduled power off Severity Info Serviceable No Automatically notify Support No Alert Category System Other SNMP...

Страница 84: ...IM Prefix IMM CIM ID 0188 User Action Information only no action is required FQXSPPP4045I Management Controller arg1 reset was initiated by XCC firmware Management Controller reset was initiated by XCC firmware Severity Info Serviceable No Automatically notify Support No Alert Category System Other SNMP Trap ID 22 CIM Prefix IMM CIM ID 0189 User Action Information only no action is required FQXSPP...

Страница 85: ...PPR2000I ManagedElementName detected as present This message is for the use case when an implementation has detected a Managed Element is now Present Severity Info Serviceable No Automatically notify Support No Alert Category System Other SNMP Trap ID CIM Prefix PLAT CIM ID 0390 User Action The device is detected FQXSPPU0000I ProcessorElementName in slot SlotElementName has been added This message...

Страница 86: ...is for the use case when an implementation has detected a Processor is running in the Degraded state Severity Warning Serviceable Yes Automatically notify Support No Alert Category Warning CPU SNMP Trap ID 42 CIM Prefix PLAT CIM ID 0038 User Action Complete the following steps until the problem is solved 1 Check xClarity Controller XCC event log for any fan or cooling related issues 2 Make sure th...

Страница 87: ...een Removed Severity Info Serviceable No Automatically notify Support No Alert Category System Other SNMP Trap ID CIM Prefix PLAT CIM ID 0035 User Action Information only no action is required FQXSPPU2001I An Over Temperature Condition has been removed on ProcessorElementName This message is for the use case when an implementation has detected a Over Temperature Condition has been Removed for Proc...

Страница 88: ...gory Critical CPU SNMP Trap ID 40 CIM Prefix PLAT CIM ID 0045 User Action Information only no action is required FQXSPPU2007I The System ComputerSystemElementName has detected a POST Error deassertion This message is for the use case when an implementation has detected that Post Error has deasserted Severity Info Serviceable Yes Automatically notify Support No Alert Category Critical CPU SNMP Trap...

Страница 89: ... PLAT CIM ID 0084 User Action information only no action is required FQXSPPW0002L PowerSupplyElementName has Failed This message is for the use case when an implementation has detected a Power Supply has failed Severity Error Serviceable Yes Automatically notify Support Yes Alert Category Critical Power SNMP Trap ID 4 CIM Prefix PLAT CIM ID 0086 User Action Complete the following steps 1 Please en...

Страница 90: ...perating in an Input State that is out of range This message is for the use case when an implementation has detected a Power Supply that has input out of range Severity Info Serviceable No Automatically notify Support No Alert Category System Other SNMP Trap ID CIM Prefix PLAT CIM ID 0098 User Action Please check system spec to ensure the configuration is within spec FQXSPPW0006I PowerSupplyElemen...

Страница 91: ...ElementName has been Power Cycled This message is for the use case when an implementation has detected a Power Unit that has been power cycled Severity Info Serviceable No Automatically notify Support No Alert Category System Other SNMP Trap ID CIM Prefix PLAT CIM ID 0108 User Action Information only no action is required FQXSPPW0031J Numeric sensor NumericSensorElementName going low lower non cri...

Страница 92: ...s detected an Upper Critical sensor going high has asserted Severity Error Serviceable Yes Automatically notify Support Yes Alert Category Critical Voltage SNMP Trap ID 1 CIM Prefix PLAT CIM ID 0494 User Action Complete the following steps 1 If the specified sensor is Planar 3 3V or Planar 5V contact service for further support 2 If the specified sensor is Planar 12V check XClarity Controller XCC ...

Страница 93: ... PSU wattage PSU efficiency level and the power supply unit is supported for the system 2 Check power supply LEDs a If AC LED is not lit check power cord and input voltage once the problem still exist then replace the power supply b If power supply model is no AC LED then please power off the system then reseat PSU and reboot system c If problem still exist please send system event log to service ...

Страница 94: ...cient Severity Warning Serviceable Yes Automatically notify Support No Alert Category Warning Redundant Power Supply SNMP Trap ID 10 CIM Prefix PLAT CIM ID 0806 User Action Please ensure the PSU wattage PSU efficiency level and the power supply unit is supported for the system FQXSPPW0110M Non redundant Insufficient Resources for RedundancySetElementName has asserted This message is for the use ca...

Страница 95: ...ion only no action is required FQXSPPW2003I Failure no longer predicted on PowerSupplyElementName This message is for the use case when an implementation has detected a Power Supply failure is no longer predicted Severity Info Serviceable No Automatically notify Support No Alert Category Warning Power SNMP Trap ID 164 CIM Prefix PLAT CIM ID 0089 User Action Information only no action is required F...

Страница 96: ... ID 0105 User Action Information only no action is required FQXSPPW2008I PowerSupplyElementName has been turned on This message is for the use case when an implementation has detected a Power Unit that has been Enabled Severity Info Serviceable No Automatically notify Support No Alert Category System Power On SNMP Trap ID 24 CIM Prefix PLAT CIM ID 0107 User Action Information only no action is req...

Страница 97: ...e SNMP Trap ID 1 CIM Prefix PLAT CIM ID 0495 User Action Information only no action is required FQXSPPW2057I Sensor SensorElementName has deasserted the transition from normal to non critical state This message is for the use case when an implementation has detected that a Sensor has deasserted a transition to non critical from normal Severity Info Serviceable No Automatically notify Support No Al...

Страница 98: ...MP Trap ID 10 CIM Prefix PLAT CIM ID 0805 User Action Information only no action is required FQXSPPW2104I Non redundant Sufficient Resources from Redundancy Degraded or Fully Redundant for RedundancySetElementName has deasserted This message is for the use case when a Redundancy Set has transitioned from Non redundant Sufficient Resources Severity Info Serviceable No Automatically notify Support N...

Страница 99: ...XSPSB2000I The System ComputerSystemElementName has detected a POST Error deassertion This message is for the use case when an implementation has detected that Post Error has deasserted Severity Info Serviceable No Automatically notify Support No Alert Category Critical Other SNMP Trap ID 50 CIM Prefix PLAT CIM ID 0185 User Action Information only no action is required FQXSPSD0000I The StorageVolu...

Страница 100: ...System Predicted Failure SNMP Trap ID 27 CIM Prefix PLAT CIM ID 0168 User Action Replace hard disk drive 0 at the next maintenance period FQXSPSD0003I Hot Spare enabled for ComputerSystemElementName This message is for the use case when an implementation has detected a Hot Spare has been Enabled Severity Info Serviceable No Automatically notify Support No Alert Category System Other SNMP Trap ID C...

Страница 101: ...or the use case when an implementation has detected that an Array Rebuild is in Progress Severity Info Serviceable No Automatically notify Support No Alert Category System Other SNMP Trap ID CIM Prefix PLAT CIM ID 0178 User Action Information only no action is required FQXSPSD2000I The StorageVolumeElementName has been removed from unit PhysicalPackageElementName This message is for the use case w...

Страница 102: ...case when an implementation has detected a Hot Spare has been Disabled Severity Info Serviceable No Automatically notify Support No Alert Category System Other SNMP Trap ID CIM Prefix PLAT CIM ID 0171 User Action Information only no action is required FQXSPSD2005I Critical Array ComputerSystemElementName has deasserted This message is for the use case when an implementation has detected that an Cr...

Страница 103: ... Client or SSL Trusted CA Certificate Severity Error Serviceable No Automatically notify Support No Alert Category System other SNMP Trap ID 22 CIM Prefix IMM CIM ID 0002 User Action Make sure that the certificate that you are importing is correct and properly generated FQXSPSE4001I Remote Login Successful Login ID arg1 using arg2 from arg3 at IP address arg4 This message is for the use case where...

Страница 104: ... are being used 2 Have the system administrator reset the login ID or password FQXSPSE4004I Remote access attempt failed Invalid userid or password received Userid is arg1 from WEB browser at IP address arg2 This message is for the use case where a remote user has failed to establish a remote control session from a Web browser session Severity Info Serviceable No Automatically notify Support No Al...

Страница 105: ...rg4 Address arg5 A user changed the SNMP community string Severity Info Serviceable No Automatically notify Support No Alert Category none SNMP Trap ID CIM Prefix IMM CIM ID 0075 User Action Information only no action is required FQXSPSE4009I LDAP Server configuration set by user arg1 SelectionMethod arg2 DomainName arg3 Server1 arg4 Server2 arg5 Server3 arg6 Server4 arg7 A user changed the LDAP s...

Страница 106: ...r disables Secure CIM XML services Severity Info Serviceable No Automatically notify Support No Alert Category none SNMP Trap ID CIM Prefix IMM CIM ID 0092 User Action Information only no action is required FQXSPSE4013I Secure LDAP arg1 by user arg2 A user enables or disables Secure LDAP services Severity Info Serviceable No Automatically notify Support No Alert Category none SNMP Trap ID CIM Pref...

Страница 107: ...4 MinimumPasswordLength arg5 MinimumPasswordChangeInterval arg6 MaxmumLoginFailures arg7 LockoutAfterMaxFailures arg8 A user changes the Global Login Account Security Settings to Legacy Severity Info Serviceable No Automatically notify Support No Alert Category none SNMP Trap ID CIM Prefix IMM CIM ID 0099 User Action Information only no action is required FQXSPSE4017I User arg1 created A user acco...

Страница 108: ...D CIM Prefix IMM CIM ID 0103 User Action Information only no action is required FQXSPSE4021I User arg1 custom privileges set arg2 arg3 arg4 arg5 arg6 arg7 arg8 User account priveleges assigned Severity Info Serviceable No Automatically notify Support No Alert Category none SNMP Trap ID CIM Prefix IMM CIM ID 0104 User Action Information only no action is required FQXSPSE4022I User arg1 for SNMPv3 s...

Страница 109: ...IMM CIM ID 0107 User Action Information only no action is required FQXSPSE4025I SSH Client key removed from user arg1 User removed an SSH Client key Severity Info Serviceable No Automatically notify Support No Alert Category none SNMP Trap ID CIM Prefix IMM CIM ID 0108 User Action Information only no action is required FQXSPSE4026I Security Userid arg1 had arg2 login failures from a CIM client at ...

Страница 110: ...fy Support No Alert Category System Remote Login SNMP Trap ID 30 CIM Prefix IMM CIM ID 0153 User Action Information only no action is required FQXSPSE4029I Security Userid arg1 had arg2 login failures from SNMP client at IP address arg3 This message is for the use case where a user has failed to access a Management Controller from SNMP Severity Info Serviceable No Automatically notify Support No A...

Страница 111: ...ically notify Support No Alert Category System Remote Login SNMP Trap ID 30 CIM Prefix IMM CIM ID 0157 User Action Information only no action is required FQXSPSE4033I Login ID arg1 from arg2 at IP address arg3 has been logged off This message is for the use case where a user has been logged off of a Management Controller Severity Info Serviceable No Automatically notify Support No Alert Category S...

Страница 112: ...ly no action is required FQXSPSE4037I Crypto mode modified from arg1 to arg2 by user arg3 Crypto mode modified Severity Info Serviceable No Automatically notify Support No Alert Category System Other SNMP Trap ID 22 CIM Prefix IMM CIM ID 0218 User Action Information only no action is required FQXSPSE4038I Minimum TLS level modified from arg1 to arg2 by user arg3 Minimum TLS level modified Severity...

Страница 113: ...in to a Management Controller from SFTP Severity Info Serviceable No Automatically notify Support No Alert Category System Remote Login SNMP Trap ID 30 CIM Prefix IMM CIM ID 0230 User Action Information only no action is required FQXSPSE4042I The third party password function arg1 This message is for the use case where a user successfully switch the third party password function Severity Info Serv...

Страница 114: ...erity Info Serviceable No Automatically notify Support No Alert Category System Other SNMP Trap ID 22 CIM Prefix IMM CIM ID 0241 User Action Information only no action is required FQXSPSE4046I The third party password of the user arg1 has been retrieved This message is for the use case where a user successfully retrieving the third party password Severity Info Serviceable No Automatically notify S...

Страница 115: ...ble No Automatically notify Support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Prefix PLAT CIM ID 0525 User Action Information only no action is required FQXSPSS4000I Management Controller Test Alert Generated by arg1 This message is for the use case where a user has generated a Test Alert Severity Info Serviceable No Automatically notify Support No Alert Category System other S...

Страница 116: ...formation only no action is required FQXSPSS4004I Test Call Home Generated by user arg1 Test Call Home generated by user Severity Info Serviceable No Automatically notify Support Yes Alert Category none SNMP Trap ID CIM Prefix IMM CIM ID 0134 User Action Information only no action is required FQXSPSS4005I Manual Call Home by user arg1 arg2 Manual Call Home by user Severity Info Serviceable No Auto...

Страница 117: ...rg3 The setting has been changed by user Severity Info Serviceable No Automatically notify Support No Alert Category System Other SNMP Trap ID 22 CIM Prefix IMM CIM ID 0225 User Action Information only no action is required FQXSPSS4009I System enters LXPM maintenance mode The system enters maintenance mode Severity Info Serviceable No Automatically notify Support No Alert Category System Other SNM...

Страница 118: ...ttings Severity Info Serviceable No Automatically notify Support No Alert Category none SNMP Trap ID CIM Prefix IMM CIM ID 0079 User Action Information only no action is required FQXSPTR4002I Synchronize time setting by user arg1 Mode Sync with NTP Server NTPServerHost1 arg2 arg3 NTPServerHost2 arg4 arg5 NTPServerHost3 arg6 arg7 NTPServerHost4 arg8 arg9 NTPUpdateFrequency arg10 A user configured t...

Страница 119: ...when an implementation has detected a Sensor has asserted Severity Info Serviceable No Automatically notify Support No Alert Category System Other SNMP Trap ID CIM Prefix PLAT CIM ID 0508 User Action Information only no action is required FQXSPUN0017I Sensor SensorElementName has transitioned to normal state This message is for the use case when an implementation has detected a Sensor transition t...

Страница 120: ...roblem still exist please contact local service FQXSPUN0023N Sensor SensorElementName has transitioned to non recoverable This message is for the use case when an implementation has detected a Sensor transitioned to non recoverable Severity Error Serviceable Yes Automatically notify Support No Alert Category Critical Other SNMP Trap ID 50 CIM Prefix PLAT CIM ID 0530 User Action Complete the follow...

Страница 121: ...lly notify Support No Alert Category Warning Other SNMP Trap ID 60 CIM Prefix PLAT CIM ID 0508 User Action Information only no action is required FQXSPUN0056I Sensor SensorElementName has deasserted This message is for the use case when an implementation has detected a Sensor has deasserted Severity Info Serviceable No Automatically notify Support No Alert Category Warning Other SNMP Trap ID CIM P...

Страница 122: ...n Information only no action is required FQXSPUN2018I Sensor SensorElementName has deasserted the transition from normal to non critical state This message is for the use case when an implementation has detected that a Sensor has deasserted a transition to non critical from normal Severity Info Serviceable No Automatically notify Support No Alert Category Warning Other SNMP Trap ID 60 CIM Prefix P...

Страница 123: ...eable No Automatically notify Support No Alert Category System Other SNMP Trap ID CIM Prefix PLAT CIM ID 0537 User Action Information only no action is required FQXSPUP0002I A firmware or software change occurred on system ComputerSystemElementName This message is for the use case when an implementation has detected that the Firmware or Software Changed Severity Info Serviceable No Automatically n...

Страница 124: ...or the cluster solution before you update the code FQXSPUP4001I Flash of arg1 from arg2 succeeded for user arg3 This message is for the use case where a user has successfully flashed the firmware component MC Main Application MC Boot ROM BIOS Diagnostics System Power Backplane Remote Expansion Enclosure Power Backplane Integrated System Managem Severity Info Serviceable No Automatically notify Sup...

Страница 125: ...odes FQXSPUP4005I FPGA firmware mismatch between nodes servers arg1 and arg2 Please attempt to flash the FPGA firmware to the same level on all nodes servers A mismatch of FPGA firmware has been detected between nodes servers Severity Error Serviceable No Automatically notify Support No Alert Category System Other SNMP Trap ID 22 CIM Prefix IMM CIM ID 0133 User Action Attempt to flash the FPGA fir...

Страница 126: ... 0372 User Action Information only no action is required FQXSPWD0003I Power cycle of system ComputerSystemElementName initiated by watchdog WatchdogElementName This message is for the use case when an implementation has detected a Power Cycle by Watchdog occurred Severity Info Serviceable No Automatically notify Support No Alert Category System Other SNMP Trap ID CIM Prefix PLAT CIM ID 0374 User A...

Страница 127: ...Information only no action is required Chapter 2 XClarity Controller events 123 ...

Страница 128: ...124 ThinkSystem SR250 Messages and Codes Reference ...

Страница 129: ...r The event is a failure or critical condition that impairs service or an expected function User response Indicates what actions you should perform to solve the event Perform the steps listed in this section in the order shown until the problem is solved If you cannot solve the problem after performing all steps contact Lenovo Support UEFI events organized by severity The following table lists all...

Страница 130: ...red Informational FQXSFPU4084I Host boot order has been changed Informational FQXSFPU4085I Host WOL boot order has been changed Informational FQXSFSM0007I The XCC System Event log SEL is full Informational FQXSFSR0002I arg1 GPT corruption recovered DiskGUID arg2 Informational FQXSFDD0001G DRIVER HEALTH PROTOCOL Missing Configuration Requires Change Settings From F1 Warning FQXSFDD0002M DRIVER HEAL...

Страница 131: ... arg2 Function arg3 The Vendor ID for the device is arg4 and the Device ID is arg5 The Physical slot number is arg6 Error FQXSFIO0011M A PCIe parity error has occurred on Bus arg1 Device arg2 Function arg3 The Vendor ID for the device is arg4 and the Device ID is arg5 The Physical slot number is arg6 Error FQXSFIO0012M A PCIe system error has occurred on Bus arg1 Device arg2 Function arg3 The Vend...

Страница 132: ...th the system Error FQXSFSM0008M Boot permission timeout detected Error List of UEFI events This section lists all messages that can be sent from UEFI FQXSFDD0001G DRIVER HEALTH PROTOCOL Missing Configuration Requires Change Settings From F1 Severity Warning User Action Complete the following steps 1 Go to F1 Setup System Settings Settings Driver Health Status List and find a driver controller rep...

Страница 133: ...the following steps 1 Reboot the system to reconnect the controller 2 Reflash the adapter firmware 3 If the problem persists collect Service Data logs 4 Contact Lenovo Support FQXSFDD0006M DRIVER HEALTH PROTOCOL Reports Invalid Health Status Driver Severity Warning User Action Complete the following steps 1 Reboot the system 2 Reflash the adapter firmware 3 If the problem persists collect Service ...

Страница 134: ...product or other information that applies to this error Load new device driver and any required firmware updates 2 If this node and or any attached cables were recently installed moved serviced or upgraded 3 If the problem persists collect Service Data logs 4 Contact Lenovo Support FQXSFIO0012M A PCIe system error has occurred on Bus arg1 Device arg2 Function arg3 The Vendor ID for the device is a...

Страница 135: ...te for an applicable service bulletin or firmware update that applies to this memory error 3 If problem recurs collect Service Data log 4 Contact Lenovo Support FQXSFMA0003K A memory mismatch has been detected Please verify that the memory configuration is valid arg1 Severity Error User Action Complete the following steps 1 Boot to uEFI F1 screen and check if any memory DIMM is disabled Memory cou...

Страница 136: ...logs 8 Contact Lenovo Support FQXSFMA0006I arg1 DIMM arg2 has been detected the DIMM serial number is arg3 Severity Info User Action Complete the following steps 1 If this information event is logged in the XCC event log the server does not have qualified memory installed 2 The memory installed may not be covered under warranty 3 Without qualified memory speeds supported above industry standards w...

Страница 137: ... steps 1 If you have added or removed DIMMs to the system and no additional errors were detected then please ignore this message 2 Check system event log for uncorrected DIMM failures and replace those DIMMs FQXSFMA0027K Invalid memory configuration Unsupported DIMM Population detected Please verify memory configuration is valid arg1 Severity Error User Action Complete the following steps 1 This e...

Страница 138: ...ovo Support FQXSFPU0017G A processor microcode update failed Severity Error User Action Complete the following steps 1 Check Lenovo support site for an applicable service bulletin or firmware update that applies to this Processor error 2 If the problem persists collect Service Data logs 3 Contact Lenovo Support FQXSFPU0018N CATERR IERR has asserted on processor arg1 Severity Error User Action Comp...

Страница 139: ... presence state has been cleared Severity Info User Action Information only no action is required FQXSFPU0022G The TPM configuration is not locked Severity Warning User Action Complete the following steps 1 Reboot the system 2 If the problem persists collect Service Data logs 3 Contact Lenovo Support FQXSFPU0023G Secure Boot Image Verification Failure Warning Severity Warning User Action Complete ...

Страница 140: ...blem 4 If problem persists save customer s UEFI configurations then remove and re install CMOS battery for 30 seconds to clear CMOS contents If it boots successfully then restore system settings 5 If the problem persists collect Service Data logs 6 Contact Lenovo Support FQXSFPU0031N The number of POST attempts has reached the value configured in F1 setup The system has booted with default UEFI se...

Страница 141: ...d rebooting system to take effect Severity Info User Action Information only no action is required FQXSFPU4035M TPM Firmware recovery failed TPM chip may be damaged Severity Warning User Action Complete the following steps 1 Reboot the system 2 If the error recurs TPM related features will not work 3 If the problem persists collect Service Data logs 4 Contact Lenovo Support FQXSFPU4038I TPM Firmwa...

Страница 142: ...ion only no action is required FQXSFPU4045G Physical Presence is not asserted abort TPM Firmware upgrade Severity Warning User Action Information only no action is required FQXSFPU4046I TPM Firmware will be updated from TPM1 2 to TPM2 0 Severity Info User Action Information only no action is required FQXSFPU4047I TPM Firmware will be updated from TPM2 0 to TPM1 2 Severity Info User Action Informat...

Страница 143: ...M TCM card that shipped with the system 2 Reboot the system 3 If the problem persists collect Service Data logs 4 Contact Lenovo Support FQXSFPU4054G TPM TCM card logical binding has failed Severity Warning User Action Complete the following steps 1 Reboot the system 2 If the problem persists collect Service Data logs 3 Contact Lenovo Support FQXSFPU4056M TPM TCM card is changed need install back ...

Страница 144: ... order has been changed Severity Info User Action Information only no action is required FQXSFPW0001L CMOS has been cleared Severity Warning User Action Complete the following steps 1 If the CMOS clear was user initiated this event can be safely ignored and no further action is required 2 If the system was recently installed moved or serviced make sure the battery is properly seated 3 Check Lenovo...

Страница 145: ...h same compatible level 3 Check Lenovo support site for an applicable service bulletin or firmware update that applies to this error 4 Reflash XCC Firmware 5 If the problem persists collect Service Data logs 6 Contact Lenovo Support FQXSFSM0007I The XCC System Event log SEL is full Severity Info User Action Complete the following steps 1 Use BMC Web Interface to clear event logs 2 If BMC communica...

Страница 146: ...FQXSFSR0002I arg1 GPT corruption recovered DiskGUID arg2 Severity Info User Action Information only no action is required FQXSFSR0003G The number of boot attempts has been exceeded No bootable device found Severity Warning User Action Complete the following steps 1 Remove AC power from the system 2 Connect at least one bootable device ot the system 3 Connect AC power to the system 4 Power on syste...

Страница 147: ... The event is a failure or critical condition that impairs service or an expected function User response Indicates what actions you should perform to solve the event Perform the steps listed in this section in the order shown until the problem is solved If you cannot solve the problem after performing all steps contact Lenovo Support LXPM events organized by severity The following table lists all ...

Страница 148: ...ION OS installed Informational FQXPMOS0022I Windows Server 2016 SERVERSTANDARD OS installed Informational FQXPMOS0023I Windows Server 2016 SERVERDATACENTER OS installed Informational FQXPMOS0024I Windows Server 2016 SERVERSTORAGESTANDARD OS installed Informational FQXPMOS0025I Windows Server 2016 SERVERSTORAGEWORKGROUP OS installed Informational FQXPMOS0026I Vmware ESXi 6 5 U1 OS installed Informa...

Страница 149: ...ease make sure the Ethernet cable has been plugged into your computer and your network settings are correct Warning FQXPMOS0009K Current System Boot Mode is Legacy LXPM OS installation only support UEFI Mode Warning FQXPMRS0011K Failed to change disk drives state Warning FQXPMSR0001K Found unsupported RAID adapter Warning FQXPMSR0021L Failed to create new virtual disk Warning FQXPMSR0031L Failed t...

Страница 150: ...rd Drive s not found Error FQXPMSD0008M UEFI is not ready for LXPM to send command to test hard drive Error FQXPMSD0009M Device error is occurred when LXPM send command to test hard drive Error FQXPMSD0010M uEFI is timeout while LXPM send command to test hard drive Error FQXPMSD0011M The hard drive is not supported by uEFI while LXPM send command to test hard drive Error FQXPMUP0201M BMC communica...

Страница 151: ...host system 4 Retry the cloning function FQXPMCL0003K BMC communication failed DRIVER Mount Failure Severity Warning User Action 1 Verify proper operation of the virtual USB connection 2 Restart BMC via BMC setting under uEFI setup on LXPM left panel 3 Perform AC reset if the error still exist Note When performing AC reset after power off AC wait several seconds before power on AC After AC power i...

Страница 152: ...er physical connection of the disk drive and RAID adapter 5 Reboot the machine and retry RAID configuration export 6 If the error still occurs contact service to support FQXPMCL0007I Import raid config successfully Severity Info User Action Information only no action is required FQXPMCL0007K Failed to import raid config Severity Warning User Action 1 Check the following Lenovo support site for inf...

Страница 153: ...stem model type to import the uEFI setting and UEFI version should be the same 3 Reboot and try the cloning again 4 If the error still occurs contact service to support FQXPMCL0010I Export bmc settings successfully Severity Info User Action Information only no action is required FQXPMCL0010K Failed to export bmc settings Severity Warning User Action 1 Restart BMC via BMC setting under uEFI setup o...

Страница 154: ...Perform AC reset if the error still exist Note When performing AC reset after power off AC wait several seconds before power on AC After AC power is restored power on the host system 3 If the error still occurs contact service to support FQXPMEM0002I LXPM firmware image found Starting LXPM Severity Info User Action Information only no action is required FQXPMEM0003I LXPM has exited Control returne...

Страница 155: ...stic image cannot be launched as the image may be corrupt Severity Error User Action 1 Update LXPM image to the latest level via BMC webUI 2 If the error still occurs contact service to support FQXPMEM0009M Unexpected error occur Severity Error User Action 1 Restart BMC via BMC setting under uEFI setup on LXPM left panel 2 Perform AC reset if the error still exist Note When performing AC reset aft...

Страница 156: ...al seconds before power on AC After AC power is restored power on the host system 4 Retry OS deployment FQXPMOS0003K Failed to copy Windows boot files to target Severity Warning User Action 1 Ensure proper operation of the virtual USB connection 2 Restart BMC via BMC setting under uEFI setup on LXPM left panel and retry the OS deployment 3 Perform AC reset if the error still exist Note When perfor...

Страница 157: ...system 3 Retry OS deployment FQXPMOS0007K Failed to read License RTF file Severity Warning User Action 1 Restart BMC via BMC setting under uEFI setup on LXPM left panel and retry the OS deployment 2 Perform AC reset if the error still exist Note When performing AC reset after power off AC wait several seconds before power on AC After AC power is restored power on the host system 3 Retry OS deploym...

Страница 158: ...tion is required FQXPMOS0014I Windows Server 2012 R2 SERVERWINFOUNDATION OS installed Severity Info User Action Information only no action is required FQXPMOS0015I Windows Server 2012 R2 SERVERSTANDARD OS installed Severity Info User Action Information only no action is required FQXPMOS0016I Windows Server 2012 R2 SERVERDATACENTER OS installed Severity Info User Action Information only no action i...

Страница 159: ...installed Severity Info User Action Information only no action is required FQXPMOS0023I Windows Server 2016 SERVERDATACENTER OS installed Severity Info User Action Information only no action is required FQXPMOS0024I Windows Server 2016 SERVERSTORAGESTANDARD OS installed Severity Info User Action Information only no action is required FQXPMOS0025I Windows Server 2016 SERVERSTORAGEWORKGROUP OS insta...

Страница 160: ...etry the test 4 If the error still occurs contact service to support FQXPMSD0002M A fatal error or unknown test error occurred while the device was executing its self test Severity Error User Action 1 Ensure the proper connection of hard drives RAID card backplane and all related cables 2 Ensure device firmware is at the latest level 3 Retry the test 4 If the error still occurs contact service to ...

Страница 161: ... the error still occurs contact service to support FQXPMSD0007M Hard Drive s not found Severity Error User Action 1 Ensure the proper connection of hard drives RAID card backplane and all related cables 2 Ensure device firmware is at the latest level 3 Retry the test 4 If the error still occurs contact service to support FQXPMSD0008M UEFI is not ready for LXPM to send command to test hard drive Se...

Страница 162: ...erverproven index shtml 2 Ensure RAID adapter LXPM and UEFI firmware are at the latest levels FQXPMSR0012I Change disk drives state successfully Severity Info User Action Information only no action is required FQXPMSR0021L Failed to create new virtual disk Severity Warning User Action 1 Ensure LXPM and RAID adapter firmware are at the latest levels 2 Ensure the state of RAID adapter and disk drive...

Страница 163: ... still occurs contact service to support FQXPMUP0003K Unable to obtain the minimum level of UEFI Severity Warning User Action 1 Restart BMC via BMC setting under uEFI setup on LXPM left panel 2 Perform AC reset if the error still exist Note When performing AC reset after power off AC wait several seconds before power on AC After AC power is restored power on the host system 3 If the error still oc...

Страница 164: ...linux driver Severity Warning User Action 1 Restart BMC via BMC setting under uEFI setup on LXPM left panel 2 Perform AC reset if the error still exist Note When performing AC reset after power off AC wait several seconds before power on AC After AC power is restored power on the host system 3 If the error still occurs contact service to support FQXPMUP0008K Unable to obtain the installed version ...

Страница 165: ... error still exist Note When performing AC reset after power off AC wait several seconds before power on AC After AC power is restored power on the host system 3 Use other Lenovo tools to perform the update ex XClarity Administrator XClarity Controller or the OneCLI utility 4 If the error still occurs contact service to support FQXPMUP0202M Transfer the update package error Failed to update the fi...

Страница 166: ...up on LXPM left panel 2 Perform AC reset if the error exist exist Note When performing AC reset after power off AC wait several seconds before power on AC After AC power is restored power on the host system 3 Use other Lenovo tools to perform the update ex XClarity Administrator XClarity Controller or the OneCLI utility 4 If the error still occurs contact service to support FQXPMUP0205M BMC commun...

Страница 167: ...onds before power on AC After AC power is restored power on the host system 5 Use other Lenovo tools to perform the update ex XClarity Administrator XClarity Controller or the OneCLI utility 6 If the error still occurs contact service to support FQXPMUP0208M Failed to execute reboot BMC command Severity Error User Action 1 Restart BMC via BMC setting under uEFI setup on LXPM left panel 2 Perform A...

Страница 168: ...t the TPM TPM card TCM policy status Severity Warning User Action 1 Press Back button and press Update VPD button again 2 Perform AC reset if step 1 failed Note When performing AC reset after power off AC wait several seconds before power on AC After AC power is restored power on the host system 3 If the error still occurs contact service to support FQXPMVD0012K Failed to set the TPM TPM card TCM ...

Страница 169: ...ts at the following location http thinksystem lenovofiles com help index jsp You can take these steps to try to solve the problem yourself Check all cables to make sure that they are connected Check the power switches to make sure that the system and any optional devices are turned on Check for updated software firmware and operating system device drivers for your Lenovo product The Lenovo Warrant...

Страница 170: ... service data To clearly identify the root cause of a server issue or at the request of Lenovo Support you might need collect service data that can be used for further analysis Service data includes information such as event logs and hardware inventory Service data can be collected through the following tools Lenovo XClarity Provisioning Manager Use the Collect Service Data function of Lenovo XCla...

Страница 171: ...re service data To obtain service data you can run the g ge et tiin nf fo or r command For more information about running the g ge et tiin nf fo or r see http sysmgt lenovofiles com help topic toolsctr_cli_lenovo onecli_r_getinfor_command html Contacting Support You can contact Support to obtain help for your issue You can receive hardware service through a Lenovo Authorized Service Provider To lo...

Страница 172: ...168 ThinkSystem SR250 Messages and Codes Reference ...

Страница 173: ...novo XClarity Controller 5 events UEFI 125 143 G Getting help 165 H hardware service and support telephone numbers 167 help 165 L Lenovo XClarity Controller error messages 5 Lenovo XClarity Controller events 5 S service and support before you call 165 hardware 167 software 167 service data 166 software service and support telephone numbers 167 support web page custom 165 T telephone numbers 167 U ...

Страница 174: ...170 ThinkSystem SR250 Messages and Codes Reference ...

Страница 175: ......

Страница 176: ...Part Number SP47A37842 Printed in China 1P P N SP47A37842 1PSP47A37842 ...

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