Server startup problems
Use this information to solve problems with booting your server after POST.
Table 51. Symptoms and user actions for server startup problems
• Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
Parts listing, System x3850 X6 and x3950 X6 Type 6241
” on page 201 to determine which
components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
• If an action step is preceded by
(Trained service technician)
, that step must be performed only by a Trained
service technician.
Symptom
Action
Server hangs during boot.
Look for the UEFI/Post code on the server LCD display panel and contact Support
and provide this number for further assistance.
The embedded hypervisor
flash device is not in the boot
list.
1. If the server has recently been installed, moved, or serviced, or if this is the first
time the embedded hypervisor is being used, make sure that the device is
connected properly and that there is no physical damage to the connectors (see
“Removing a USB embedded hypervisor flash device” on page 252 and
“Replacing a USB embedded hypervisor flash device” on page 254).
2. Check the Lenovo ServerProven web site at
to validate that the server supports the embedded hypervisor
device.
3. Use the Setup utility to make sure that the embedded hypervisor device (USB
key) is in the startup sequence. From the Setup utility, select
Start Options
.
4. See the documentation that comes with the optional embedded hypervisor flash
device for setup and configuration information.
5. Check Lenovo Support web site at
http://datacentersupport.lenovo.com/
for any
service bulletins related to the embedded hypervisor and the server.
6. Make sure that all other server software is running without problems to ensure
that the server is working properly.
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