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Chapter 8. Help and support

Self-help resources

Use the following self-help resources to learn more about the computer and troubleshoot problems.

Resources

How to access?

Use Lenovo Vantage to:

• Configure device settings.

• Download and install UEFI BIOS, drivers and firmware

updates.

• Secure you computer from outside threats.

• Check the computer warranty status.

• Access

User Guide

and helpful articles.

• Open the

Start

menu and click

Lenovo Vantage

• Use Windows Search.

Product documentation:

•

Safety and Warranty Guide

•

Setup Guide

• This

User Guide

•

Regulatory Notice

1. Go to

https://support.lenovo.com

2. Detect your computer or select computer model

manually.

3. Select

Documentation

and filter out the

documentation you want.

Lenovo Support Web site with the latest support
information of the following:

• Drivers and software

• Diagnostic solutions

• Product and service warranty

• Product and parts details

• Knowledge base and frequently asked questions

https://support.lenovo.com

Windows help information

• Open the

Start

menu and click

Get Help

Tips

• Use Windows Search or the Cortana

personal

assistant.

• Microsoft support Web site:

https://support.microsoft.com

Содержание 11BG

Страница 1: ...User Guide ...

Страница 2: ...nt safety information on page 77 Safety and Warranty Guide Setup Guide First Edition September 2019 Copyright Lenovo 2019 LIMITED AND RESTRICTED RIGHTS NOTICE If data or software is delivered pursuant to a General Services Administration GSA contract use reproduction or disclosure is subject to restrictions set forth in Contract No GS 35F 05925 ...

Страница 3: ...lutions 20 Erase all storage drive data 20 Use the cover presence switch 20 Use Smart USB Protection 21 Chapter 5 UEFI BIOS 23 What is UEFI BIOS 23 Enter the BIOS menu 23 Navigate in the BIOS interface 23 Set the system date and time 23 Change the startup sequence 24 Enable or disable the configuration change detection feature 24 Enable or disable the automatic power on feature 25 Enable or disabl...

Страница 4: ... solid state drive bracket 68 Power supply assembly 69 Chapter 8 Help and support 73 Self help resources 73 Call Lenovo 74 Before you contact Lenovo 74 Lenovo Customer Support Center 74 Purchase additional services 75 Appendix A Important safety information 77 Appendix B Accessibility and ergonomic information 91 Appendix C Supplemental information about the Ubuntu operating system 95 Appendix D C...

Страница 5: ... might not be applicable to your computer Documentation content is subject to change without notice Lenovo makes constant improvements on the documentation of your computer including this User Guide To get the latest documentation go to https support lenovo com Microsoft makes periodic feature changes to the Windows operating system through Windows Update As a result some information in this docum...

Страница 6: ...iv User Guide ...

Страница 7: ...utton Press to turn on the computer To turn off the computer open the Start menu click Power and then select Shut down The indicator in the power button shows the system status of your computer Blinking for three times The computer is initially connected to power On The computer is on Off The computer is off or in hibernation mode Blinking rapidly The computer is entering sleep or hibernation mode...

Страница 8: ... feature for the SD card See Use a media card for selected models on page 14 6 Microphone connector Connect a microphone 7 Headset connector Connect a headset or headphones to your computer 8 USB 3 1 connectors Gen 1 6 Connect USB compatible devices such as a USB keyboard USB mouse USB storage device or USB printer 9 Storage drive activity indicator This indicator is on when the storage drive is i...

Страница 9: ...vice such as a high performance monitor For more information see https www hdmi org manufacturer hdmi_1_4 index aspx 5 USB 2 0 connectors 4 Connect USB compatible devices such as a USB keyboard USB mouse USB storage device or USB printer 6 Audio line out connector Send audio signals from the computer to external devices such as powered stereo speakers headphones or multimedia keyboards To connect ...

Страница 10: ...er is connected to a LAN When the yellow indicator blinks data is being transmitted 10 Serial connector Connect an external modem a serial printer or other devices that use a serial connector 11 PCI Express card area Install PCI Express cards into this area to improve the operating performance of the computer Depending on the computer model the connectors in this area vary 12 Padlock loop Lock the...

Страница 11: ...9 4 pin SATA power connectors 2 10 Clear CMOS Recovery jumper 11 SATA 3 0 connectors 3 12 M 2 solid state drive slot 13 M 2 Wi Fi card slot 14 PCH 15 Thermal sensor connector 16 Front USB 2 0 connector 1 card reader connector 17 Parallel connector 18 Serial COM2 connector 19 PCI Express x1 card slot 20 PCI Express x16 graphics card slot 21 Coin cell battery 22 System fan connector 23 Microprocesso...

Страница 12: ...R4 small outline dual in line memory module SODIMM Storage device 2 5 inch hard disk drive 3 5 inch hard disk drive M 2 solid state drive To know the storage drive capacity 1 Right click the Start button to open the Start context menu 2 Click Disk Management Note The storage drive capacity indicated by the system is less than the nominal capacity Video features Brightness control Color display wit...

Страница 13: ... graphics card slot Storage drive bay Network features Bluetooth Ethernet LAN Wireless LAN for selected models Statement on USB transfer rate Depending on many factors such as the processing capability of the host and peripheral devices file attributes and other factors related to system configuration and operating environments the actual transfer rate using the various USB connectors on this devi...

Страница 14: ...8 User Guide ...

Страница 15: ...s of the Administrator type With an Administrator account you can create additional user accounts or change account types by doing the following 1 Open the Start menu and select Settings Accounts Family other users 2 Follow the on screen instructions Microsoft account You can also log in to the Windows operating system with a Microsoft account To create a Microsoft account go to the Microsoft sign...

Страница 16: ...mputer and the Web 8 Task View Display all opened apps and switch among them 9 Windows notification area Display notifications and status of some features 10 Battery status icon Display power status and change battery or power settings When your computer is not connected to ac power the icon changes to 11 Network icon Connect to an available wireless network and display the network status When con...

Страница 17: ...ntain your computer with automated updates and fixes configure hardware settings and get personalized support Access Lenovo Vantage Open the Start menu and click Lenovo Vantage You also can type Lenovo Vantage in the search box To download the latest version of Lenovo Vantage go to Microsoft Store and search by the app name Key features Lenovo Vantage enables you to Know the device status easily a...

Страница 18: ...dphones or a headset to the audio connector Adjust the volume 1 Click the volume icon in the Windows notification area on the taskbar 2 Follow the on screen instructions to adjust the volume Click the speaker icon to mute the audio Change the sound settings 1 Go to Control Panel and view by category 2 Click Hardware and Sound Sound 3 Change the settings as you prefer 12 User Guide ...

Страница 19: ...waken the computer from Sleep mode press any key on your keyboard To reset the power plan to achieve the best balance between performance and power saving 1 Go to Control Panel and view by large icons or small icons 2 Click Power Options and then choose or customize a power plan of your preference Transfer data Quickly share your files using the built in Bluetooth technology among devices with the...

Страница 20: ... button Use the emergency eject only in an emergency Record a disc 1 Insert a recordable disc into the optical drive that supports recording 2 Do one of the following Open the Start menu and then click Settings Devices AutoPlay Select or turn on Use AutoPlay for all media and devices Open Windows Media Player Double click the ISO file 3 Follow the on screen instructions Use a media card for select...

Страница 21: ...sories and upgrades to help expand the capabilities of your computer Options include memory modules storage devices network cards power adapters keyboards mice and more To shop at Lenovo go to https www lenovo com accessories Chapter 3 Explore your computer 15 ...

Страница 22: ...16 User Guide ...

Страница 23: ...ocking device and security feature You can purchase computer locks from Lenovo Padlock Locking the computer cover through a padlock prevents unauthorized access to the inside of your computer Kensington style cable lock Lock your computer to a desk table or other fixtures through a Kensington style cable lock Log in to your computer securely This section provides secure ways to log in to your comp...

Страница 24: ...sk password is set you are prompted to enter a valid password each time you try to access the storage drive Notes After you set a hard disk password your data on the storage drive is protected even if the storage drive is removed from one computer and installed in another If the hard disk password is forgotten there is no way to reset the password or recover data from the storage drive Set change ...

Страница 25: ...s work on a set of rules to determine which inbound and outbound connections are authorized If the computer is preinstalled with a firewall program it helps protect against computer Internet security threats unauthorized access intrusions and Internet attacks It also protects your privacy For more information about how to use the firewall program refer to the help system of your firewall program T...

Страница 26: ... 6 After the erasing process is completed a message is displayed prompting you to reset the system Select Continue Note Depending on the storage drive capacity the erasing process will take half an hour to three hours 7 After the resetting process is completed one of the following will happen If the data on the system storage drive is erased you will be prompted that no operating system is availab...

Страница 27: ...itation Read Only You cannot copy data from the computer to the USB storage devices However you can access or modify data on the USB storage devices No Access You cannot access the USB storage devices from the computer To configure the Smart USB Protection function 1 Restart the computer When the logo screen is displayed press F1 or Fn F1 2 Select Security Smart USB Protection and press Enter 3 Se...

Страница 28: ...22 User Guide ...

Страница 29: ...t change the system configurations that are protected by passwords Navigate in the BIOS interface Attention The default configurations are already optimized for you in boldface Improper change of the configurations might cause unexpected results Depending on your keyboard you can navigate in the BIOS interface by pressing the following keys or combinations of Fn and the following keys F1 or Fn F1 ...

Страница 30: ...a disc ensure that the computer is on or turn on the computer Then insert the disc into the optical drive If the storage device is an external device other than a disc connect the storage device to the computer 2 Restart the computer When the logo screen is displayed press F12 or Fn F12 3 Select the storage device as desired and press Enter If you want to change the startup device sequence permane...

Страница 31: ...lowing If you select Enabled press Enter Then select Power Automatic Power On and press Enter Check whether the Wake on LAN feature is disabled automatically If no disable it If you select Disabled press Enter Then go to the next step 4 Press F10 or Fn F10 to save the changes and exit When the ErP LPS compliance mode is enabled you can wake up the computer by doing one of the following Press the p...

Страница 32: ...nload the installation instructions for the flash BIOS update driver you have downloaded 3 Print the installation instructions and follow the instructions to update the BIOS Recover from a BIOS update failure 1 Remove all media from the drives and turn off all connected devices 2 Insert the BIOS update disc into the optical drive and then turn off the computer 3 Disconnect all power cords from ele...

Страница 33: ... beeps wait for approximately 10 seconds 6 Turn off the computer by holding the power button for approximately four seconds 7 Disconnect all power cords from electrical outlets 8 Move the jumper back to the standard position 9 Reinstall all the parts that have been removed Then reconnect the power cords for the computer and the monitor to electrical outlets 10 Turn on the computer and the monitor ...

Страница 34: ...28 User Guide ...

Страница 35: ...ed devices that require ac power are connected to properly grounded and working electrical outlets d All connected devices are enabled in UEFI BIOS 2 Use an antivirus program to see if the computer has been infected by a virus If the program detects a virus remove the virus 3 Go to Troubleshooting on page 29 and follow the instructions for the type of problem you are experiencing 4 Run the diagnos...

Страница 36: ...tart up from the correct storage drive or fails to start up Ensure that all storage drive signal cables and power cables are connected correctly Ensure that the storage drive the computer starts up from is listed as the first startup device in UEFI BIOS In rare cases the storage drive with the operating system might get corrupted or damaged In such cases you might need to replace the storage drive...

Страница 37: ...d is disabled Therefore you must use the audio connectors on the audio adapter Ensure that the program you are running is designed for use in the Microsoft Windows operating system If the program is designed to run in DOS the program does not use the Windows sound feature The program must be configured to use SoundBlaster Pro or SoundBlaster emulation Ensure that the audio device drivers are corre...

Страница 38: ...configured for full duplex Setting a wrong duplex mode might degrade performance cause data loss or result in lost connections When a Gigabit Ethernet model computer is used at a speed of 1000 Mbps the Ethernet LAN connection fails or errors occur Connect the network cable to the Ethernet connector using Category 5 wiring and a 100 BASE T hub switch not 100 BASE X The Wake On LAN WOL feature does ...

Страница 39: ...le device Turn on the Bluetooth radio 1 Open the Start menu 2 Click Settings Devices Bluetooth other devices 3 Turn on the Bluetooth switch to enable the Bluetooth feature Update or reinstall the Bluetooth driver Sound does not come from the Bluetooth headset or headphones 1 Exit the application that uses the sound device for example Windows Media Player 2 Right click the volume icon in the Window...

Страница 40: ...ive 1 Open the Start menu 2 Click Windows System File Explorer This PC 3 Right click your C drive and then click Properties 4 Check the amount of free space and then click Disk Cleanup 5 A list of unnecessary file categories is displayed Select the category you want to delete and then click OK Disable some Windows features or remove some unnecessary programs 1 Go to Control Panel and view by large...

Страница 41: ...aged Try inserting another disc that you know works If you have multiple CD or DVD drives installed or a combination of CD and DVD drives try inserting the disc into the other drive In some cases only one of the drives is connected to the audio subsystem A bootable recovery medium such as the Product Recovery CD cannot be used to start your computer Ensure that the CD or DVD drive is set as the to...

Страница 42: ...r cord connect the power cord to a grounded electrical outlet Turn on the serial device and keep the device online Install any programs supplied with the serial device Refer to the documentation that comes with the serial device for more information If you added one serial connector adapter ensure that the adapter is installed correctly USB device problems Problem Solution A USB device cannot be a...

Страница 43: ... tools For more information go to https pcsupport lenovo com lenovodiagnosticsolutions Recovery This section introduces the recovery information of the Windows 10 operating system Ensure that you read and follow the on screen recovery instructions The data on your computer might be deleted during the recovery process To avoid data loss make a backup copy of all the data that you want to keep Resto...

Страница 44: ...ve failed boot attempts the Windows recovery environment starts automatically Then you can choose repair and recovery options by following the on screen instructions Create and use a recovery USB device It is recommended that you create a recovery USB drive as early as possible as a backup for the Windows recovery programs With the recovery USB drive you can troubleshoot and fix the problems even ...

Страница 45: ...oad the latest driver for a component when you notice poor performance from that component or when you added a component This action might eliminate the driver as the potential cause of a problem Download and install the latest driver by one of the following methods From Lenovo Vantage Open Lenovo Vantage to check the available update packages If the latest UEFI BIOS update package is available fo...

Страница 46: ...40 User Guide ...

Страница 47: ...ime upon request You might be required to return the defective part that is replaced by the CRU When return is required 1 return instructions a prepaid shipping label and a container will be included with the replacement CRU and 2 you might be charged for the replacement CRU if Lenovo does not receive the defective CRU within thirty 30 days of your receipt of the replacement CRU For full details s...

Страница 48: ...n the computer cover turn off the computer and wait several minutes until the computer is cool Replacement procedure 1 Remove any media from the drives and turn off all connected devices and the computer 2 Disconnect all power cords from electrical outlets and disconnect all cables from the computer 3 Unlock any locking device that secures the computer cover 4 Remove the computer cover Figure 1 Re...

Страница 49: ...ck the computer Front bezel Prerequisite Before you start read Appendix A Important safety information on page 77 and print the following instructions Before you open the computer cover turn off the computer and wait several minutes until the computer is cool Replacement procedure 1 Remove the computer cover See Computer cover on page 42 2 Replace the front bezel Chapter 7 CRU replacement 43 ...

Страница 50: ...ont bezel Figure 4 Installing the front bezel 3 Reinstall the removed parts Optical drive Prerequisite Before you start read Appendix A Important safety information on page 77 and print the following instructions 44 User Guide ...

Страница 51: ...cover on page 42 2 Remove the front bezel See Front bezel on page 43 3 Disconnect the signal cable and the power cable from the optical drive 4 Replace the optical drive Figure 5 Removing the optical drive Figure 6 Installing the optical drive 5 Connect the signal cable and the power cable to the new optical drive 6 Reinstall the removed parts Chapter 7 CRU replacement 45 ...

Страница 52: ...mputer cover turn off the computer and wait several minutes until the computer is cool Replacement procedure 1 Remove the computer cover See Computer cover on page 42 2 Remove the front bezel See Front bezel on page 43 3 Remove the optical drive See Optical drive on page 44 4 Replace the optical drive bracket Figure 7 Removing the optical drive bracket 46 User Guide ...

Страница 53: ...u start read Appendix A Important safety information on page 77 and print the following instructions Before you open the computer cover turn off the computer and wait several minutes until the computer is cool Replacement procedure 1 Remove the computer cover See Computer cover on page 42 2 Remove the front bezel See Front bezel on page 43 3 Pivot the drive bay assembly upward and downward Chapter...

Страница 54: ...rd Figure 10 Pivoting the drive bay assembly downward 4 Reinstall the removed parts Heat sink and fan assambly Prerequisite Before you start read Appendix A Important safety information on page 77 and print the following instructions 48 User Guide ...

Страница 55: ...mputer cover See Computer cover on page 42 2 Remove the front bezel See Front bezel on page 43 3 Pivot the drive bay assembly upward See Pivot the drive bay assembly upward and downward on page 47 4 Disconnect the microprocessor fan cable from the system board 5 Replace the heat sink and fan assembly Figure 11 Removing the heat sink and fan assembly Chapter 7 CRU replacement 49 ...

Страница 56: ...er turn off the computer and wait several minutes until the computer is cool Replacing the 3 5 inch storage drive 1 Remove the computer cover See Computer cover on page 42 2 Remove the front bezel See Front bezel on page 43 3 Pivot the drive bay assembly upward See Pivot the drive bay assembly upward and downward on page 47 4 Disconnect the signal cable and the power cable from the 3 5 inch storag...

Страница 57: ...Figure 13 Removing the 3 5 inch primary storage drive Figure 14 Installing the 3 5 inch primary storage drive 3 5 inch secondary storage drive Chapter 7 CRU replacement 51 ...

Страница 58: ...6 Connect the signal cable and the power cable to the new 3 5 inch storage drive 7 Reinstall the removed parts Replacing the 2 5 inch storage drive 1 Remove the storage converter with the 2 5 inch storage drive See Storage drive on page 50 2 Replace the 2 5 inch storage drive in the storage converter 52 User Guide ...

Страница 59: ...orage drive into the storage converter 3 Reinstall the storage converter with the 2 5 inch storage drive See Replacing the 3 5 inch storage drive Memory module Prerequisite Before you start read Appendix A Important safety information on page 77 and print the following instructions Chapter 7 CRU replacement 53 ...

Страница 60: ...for memory modules shown in the following figure Replacement procedure 1 Remove the computer cover See Computer cover on page 42 2 Remove the front bezel See Front bezel on page 43 3 Pivot the drive bay assembly upward See Pivot the drive bay assembly upward and downward on page 47 4 Replace a memory module Figure 19 Disengaging the latches 54 User Guide ...

Страница 61: ...ory module Figure 22 Securing a memory module with the latches 5 Reinstall the removed parts Coin cell battery Prerequisite Before you start read Appendix A Important safety information on page 77 and print the following instructions Chapter 7 CRU replacement 55 ...

Страница 62: ... the coin cell battery refer to Lithium coin cell battery notice in the Safety and Warranty Guide Your computer has a special type of memory that maintains the date time and settings for built in features such as parallel connector assignments configurations A coin cell battery keeps this information active when you turn off the computer The coin cell battery normally requires no charging or maint...

Страница 63: ...Figure 23 Disengaging the latch Figure 24 Removing the coin cell battery Chapter 7 CRU replacement 57 ...

Страница 64: ...tch 5 Reinstall the removed parts PCI Express card Prerequisite Before you start read Appendix A Important safety information on page 77 and print the following instructions Before you open the computer cover turn off the computer and wait several minutes until the computer is cool 58 User Guide ...

Страница 65: ...vot the drive bay assembly upward See Pivot the drive bay assembly upward and downward on page 47 4 Replace a PCI Express card Figure 27 Removing a PCI Express card Note If the card is held in place by a retaining latch press the latch as shown to disengage the latch Then gently remove the card from the slot Chapter 7 CRU replacement 59 ...

Страница 66: ...uter cover turn off the computer and wait several minutes until the computer is cool Replacement procedure 1 Remove the computer cover See Computer cover on page 42 2 Remove the front bezel See Front bezel on page 43 3 Pivot the drive bay assembly upward See Pivot the drive bay assembly upward and downward on page 47 4 Depending on your computer model refer to one of the following to replace the W...

Страница 67: ...Figure 29 Removing the Wi Fi card shield Figure 30 Disconnecting the Wi Fi antenna cables Figure 31 Removing the Wi Fi card Chapter 7 CRU replacement 61 ...

Страница 68: ...Figure 32 Installing the Wi Fi card Figure 33 Connecting the Wi Fi antenna cables Figure 34 Installing the Wi Fi card shield Type 2 62 User Guide ...

Страница 69: ...Figure 35 Removing the Wi Fi card shield Figure 36 Disconnecting the Wi Fi antenna cables Figure 37 Removing the Wi Fi card Chapter 7 CRU replacement 63 ...

Страница 70: ... the Wi Fi antenna cables Figure 40 Installing the Wi Fi card shield 5 Reinstall the removed parts M 2 solid state drive Prerequisite Before you start read Appendix A Important safety information on page 77 and print the following instructions 64 User Guide ...

Страница 71: ...n page 42 2 Remove the front bezel See Front bezel on page 43 3 Pivot the drive bay assembly upward See Pivot the drive bay assembly upward and downward on page 47 4 Depending on your computer model refer to one of the following to replace the M 2 solid state drive Type 1 Figure 41 Pulling out the stopper Figure 42 Removing the M 2 solid state drive Chapter 7 CRU replacement 65 ...

Страница 72: ...Figure 43 Installing the M 2 solid state drive Figure 44 Inserting the stopper Type 2 Figure 45 Pulling out the stopper 66 User Guide ...

Страница 73: ...Figure 46 Removing the M 2 solid state drive Figure 47 Installing the M 2 solid state drive Figure 48 Inserting the stopper 5 Reinstall the removed parts Chapter 7 CRU replacement 67 ...

Страница 74: ...il the computer is cool Replacement procedure 1 Remove the computer cover See Computer cover on page 42 2 Remove the front bezel See Front bezel on page 43 3 Pivot the drive bay assembly upward See Pivot the drive bay assembly upward and downward on page 47 4 Remove the M 2 solid state drive See M 2 solid state drive on page 64 5 Replace the M 2 solid state drive bracket Figure 49 Removing the M 2...

Страница 75: ...ing instructions Although there are no moving parts in the computer after the power cord has been disconnected the following warnings are required for your safety and proper Underwriters Laboratories UL certification CAUTION Hazardous moving parts Keep fingers and other body parts away CAUTION Never remove the cover on a power supply or any part that has the following label attached Chapter 7 CRU ...

Страница 76: ...eplacement procedure 1 Remove the computer cover See Computer cover on page 42 2 Remove the front bezel See Front bezel on page 43 3 Pivot the drive bay assembly upward See Pivot the drive bay assembly upward and downward on page 47 4 Disconnect the power supply assembly cables from the system board 5 Replace the power supply assembly Figure 51 Removing the power supply assembly Figure 52 Installi...

Страница 77: ...6 Connect the new power supply assembly cables to the system board 7 Reinstall the removed parts Chapter 7 CRU replacement 71 ...

Страница 78: ...72 User Guide ...

Страница 79: ... Safety and Warranty Guide Setup Guide This User Guide Regulatory Notice 1 Go to https support lenovo com 2 Detect your computer or select computer model manually 3 Select Documentation and filter out the documentation you want Lenovo Support Web site with the latest support information of the following Drivers and software Diagnostic solutions Product and service warranty Product and parts detail...

Страница 80: ... The following illustration shows where to find the machine type and serial number of your computer Lenovo Customer Support Center During the warranty period you can call Lenovo Customer Support Center for help Telephone numbers For a list of the Lenovo Support phone numbers for your country or region go to https pcsupport lenovo com supportphonelist Note Phone numbers are subject to change withou...

Страница 81: ...warranted parts Identification of software problem sources Configuration of UEFI BIOS as part of an installation or upgrade Changes modifications or upgrades to device drivers Installation and maintenance of network operating systems NOS Installation and maintenance of programs For the terms and conditions of the Lenovo Limited Warranty that apply to your Lenovo hardware product see Warranty infor...

Страница 82: ...76 User Guide ...

Страница 83: ...en when the computer is unplugged so the battery safety information applies to all computer products Conditions that require immediate action Products can become damaged due to misuse or neglect Some product damage is serious enough that the product should not be used again until it has been inspected and if necessary repaired by an authorized servicer As with any electronic device pay close atten...

Страница 84: ...Replaceable Units or CRUs Lenovo provides documentation with instructions when it is appropriate for customers to install options or replace CRUs You must closely follow all instructions when installing or replacing parts The Off state of a power indicator does not necessarily mean that voltage levels inside a product are zero Before you remove the covers from a product equipped with a power cord ...

Страница 85: ...nals and or the connector terminals on a power adapter which can eventually result in overheating Ensure that all power cord connectors are securely and completely plugged into receptacles Do not use any power adapter that shows corrosion at the ac input pins or shows signs of overheating such as deformed plastic at the ac input pins or anywhere on the power adapter Do not use any power cords wher...

Страница 86: ...units intended to be operated in Denmark Use a cord set with a grounding type attachment plug The cord set should have the appropriate safety approvals for the country in which the equipment will be installed For units intended to be operated in Norway Sweden Finland Use a cord set with a two prong attachment plug The cord set should have the appropriate safety approvals for the country in which t...

Страница 87: ...Consult an electrician for more information if you have questions about power loads and branch circuit ratings Be sure that the power outlet you are using is properly wired easily accessible and located close to the equipment Do not fully extend power cords in a way that will stress the cords Be sure that the power outlet provides the correct voltage and current for the product you are installing ...

Страница 88: ...side any part of the body seek medical care immediately Do not Throw or immerse into water Heat to more than 100 C 212 F Repair or disassemble Leave in an extremely low air pressure environment Leave in an extremely high temperature environment Crush puncture cut or incinerate Dispose of the battery as required by local ordinances or regulations The following statement applies to users in the stat...

Страница 89: ...er Keep the cover closed whenever the computer is plugged in Regularly inspect the outside of the computer for dust accumulation Remove dust from vents and any perforations in the bezel More frequent cleanings might be required for computers in dusty or high traffic areas Do not restrict or block any ventilation openings Do not store or operate your computer inside furniture as this might increase...

Страница 90: ...al cables have been connected to the computer DANGER During electrical storms do not perform any replacement and do not connect the telephone cable to or disconnect it from the telephone outlet on the wall Laser safety information CAUTION When laser products such as CD ROMs DVD drives fiber optic devices or transmitters are installed note the following Do not remove the covers Removing the covers ...

Страница 91: ...our computer has both a headphone connector and an audio line out connector always use the headphone connector for earphones headphones or a headset However the headphone connector does not support the microphone of the headset If your computer has both a headset connector and an audio line out connector always use the headset connector for earphones headphones or a headset Excessive sound pressur...

Страница 92: ...ce DANGER Plastic bags can be dangerous Keep plastic bags away from babies and children to avoid danger of suffocation Glass parts notice CAUTION Some parts of your product may be made of glass This glass could break if the product is dropped on a hard surface or receives a substantial impact If glass breaks do not touch or attempt to remove it Stop using your product until the glass is replaced b...

Страница 93: ... tips on how to minimize visual fatigue please go to https www lenovo com us en safecomp to visit Minimizing Visual Fatigue Tip over hazard prevention notice The computer may cause harm to children if it is not located in an appropriate place Follow the tips below to protect children from harm caused by the computer tipping over Place the computers or monitors on sturdy furniture with a low base o...

Страница 94: ...d metal surface on the computer for at least two seconds This reduces static electricity in the package and your body When possible remove the static sensitive part from the static protective packaging and install the part without setting it down When this is not possible place the static protective packaging on a smooth level surface and place the part on it Do not place the part on the computer ...

Страница 95: ...a log book Entries might include major software or hardware changes device driver updates intermittent problems and what you did to resolve them and other issues you might have experienced The cause of a problem might be change in hardware change in software or any other actions that might have taken place A log book can help you or a Lenovo technician determine the cause of a problem Back up your...

Страница 96: ...al keys at a time the cloth might hook onto an adjacent key and possibly damage it Avoid spraying cleaner directly onto the keyboard To remove any crumbs or dust from beneath the keys you can use a camera blower with a brush or use cool air from a hair dryer Clean the computer screen Scratches oil dust chemicals and ultraviolet light can affect the performance of your computer screen Use a dry sof...

Страница 97: ...k Turn on or turn off Mouse Keys Left Alt Left Shift PrtScn or PrtSc Turn on or turn off High Contrast For more information go to https windows microsoft com and then search using any of the following keywords keyboard shortcuts key combinations shortcut keys Ease of Access Center Ease of Access Center on the Windows operating system enables you to configure your computers to suit their physical a...

Страница 98: ...rite and send e mails To use Speech Recognition 1 Go to Control Panel and view by Category 2 Click Ease of Access Speech Recognition 3 Follow the on screen instructions Screen reader technologies Screen reader technologies are primarily focused on software program interfaces help systems and various online documents For additional information about screen readers see the following Use PDFs with sc...

Страница 99: ...ough a screen reader Each image in the documentation also includes adequate alternative text so that visually impaired users can understand the image when they use a screen reader Ergonomic information Good ergonomic practice is important to get the most from your personal computer and to avoid discomfort Arrange your workplace and the equipment you use to suit your individual needs and the kind o...

Страница 100: ... Keep your head and neck in a comfortable and neutral vertical or upright position Chair Use a chair that gives you good back support and seat height adjustment Use chair adjustments to best suit your comfort posture Arm and hand position If available use chair arm rests or an area on your working surface to provide weight support for your arms Keep your forearms wrists and hands in a relaxed and ...

Страница 101: ...Web site or from your computer contact your local Lenovo office or reseller to obtain a printed version of the LLW Access the Ubuntu help system The Ubuntu help system provides information about how to use the Ubuntu operating system To access the help system from Home Screen move your pointer to the Launch bar and then click the Help icon If you cannot find the Help icon from the Launch bar click...

Страница 102: ...96 User Guide ...

Страница 103: ...commended modification of the product including the installation of option cards from other manufacturers This product has been tested and found to comply with the limits for Class B equipment according to European Standards harmonized in the Directives in compliance The limits for Class B equipment were derived for typical residential environments to provide reasonable protection against interfer...

Страница 104: ...tion about Lenovo products Recycling and environmental information Lenovo encourages owners of information technology IT equipment to responsibly recycle their equipment when it is no longer needed Lenovo offers a variety of programs and services to assist equipment owners in recycling their IT products For information about recycling Lenovo products go to https www lenovo com us en compliance rec...

Страница 105: ...perly disposed of by an industrial waste disposal contractor certified by a local government In accordance with the Law for Promotion of Effective Utilization of Resources Lenovo Japan provides through its PC Collecting and Recycling Services for the collecting reuse and recycling of disused computers and monitors For details visit the Lenovo Web site at https www lenovo com us en social_responsib...

Страница 106: ...claimed upon end of life per this Directive In accordance with the European Directive 2006 66 EC batteries and accumulators are labeled to indicate that they are to be collected separately and recycled at end of life The label on the battery may also include a chemical symbol for the metal concerned in the battery Pb for lead Hg for mercury and Cd for cadmium Users of batteries and accumulators mu...

Страница 107: ...formation for Taiwan Restriction of Hazardous Substances RoHS Directive of countries and regions The latest environmental information about Lenovo products is available at https www lenovo com us en compliance eco declaration European Union RoHS This Lenovo product with included parts cables cords and so on meets the requirements of Directive 2011 65 EU on the restriction of the use of certain haz...

Страница 108: ...Ukraine RoHS India RoHS RoHS compliant as per E Waste Management Rules Mainland China RoHS 102 User Guide ...

Страница 109: ...owing information refers to Lenovo V530 15ICR machine types 11BG 11BH 11BJ and 11BK This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful Appendix D Compliance information 103 ...

Страница 110: ...t to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Responsible Party Lenovo United States Incorporated 7001 Development Drive Morrisville NC 27560 Email FCC lenovo com Industry Canada compliance statement CAN ICES 3 B NMB 3 B European Union conformity EU...

Страница 111: ...erantwortlich für die Konformitätserklärung nach Paragraf 5 des EMVG ist die Lenovo Deutschland GmbH Meitnerstr 9 D 70563 Stuttgart Japan VCCI Class B compliance statement Japan compliance statement for products which connect to the power mains with rated current less than or equal to 20 A per phase Japan notice for ac power cord The ac power cord shipped with your product can be used only for thi...

Страница 112: ...t program of the U S Environmental Protection Agency and the U S Department of Energy aimed at saving money and protecting the environment through energy efficient products and practices Lenovo is proud to offer products with the ENERGY STAR certified designation Lenovo computers if carry an ENERGY STAR mark have been designed and tested to conform to the ENERGY STAR program requirements for compu...

Страница 113: ...ion about ENERGY STAR go to https www energystar gov Lenovo encourages you to make efficient use of energy an integral part of your day to day operations To help in this endeavor Lenovo has preset a default power plan To change the power plan see Set the power plan on page 13 Appendix D Compliance information 107 ...

Страница 114: ...108 User Guide ...

Страница 115: ...right to improve and or modify the products and software programs described in the manuals included with your computer and the content of the manual at any time without additional notice The software interface and function and hardware configuration described in the manuals included with your computer might not match exactly the actual configuration of the computer that you purchase For the config...

Страница 116: ...pany software included with this product Lenovo may update this document at any time without notice For the latest information or any questions or comments contact or visit the Lenovo Web site https support lenovo com Trademarks LENOVO and LENOVO logo are trademarks of Lenovo Intel and Optane are trademarks of Intel Corporation or its subsidiaries in the U S and or other countries Microsoft Window...

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