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HOMETOUCH

Installation Manual

54

Notify a problem

This section can be used to notify any issues to the support team. 

The support team will analyse the problem and contact you as soon as possible.

A message will confirm that your query has been forwarded. In case of error, repeat the operation

1.  Describe the problem you want to point out in the correct field

2.  Touch to send the message to the after-sales service

Answering machine

Answering machine

SETTINGS

Account

Check updates

Report a problem

Advanced settings

REPORT A PROBLEM

Send Log

Problem

1

2

Содержание BTicino MyHome HOMETOUCH 3488

Страница 1: ...HOMETOUCH 3488 0 672 59 Installation Manual www homesystems legrandgroup com...

Страница 2: ...2 HOMETOUCH Installation Manual...

Страница 3: ...on 20 Connection to the network using Ethernet technology 23 Connection to the network using Wi Fi technology 25 Settings 32 General 34 Date and time 34 Language 38 Information 38 Network 39 Connectio...

Страница 4: ...rvice Provider BTicino plays no part in this The customer must install the DOOR ENTRY for HOMETOUCH app on his smartphone so that he can use some services which BTicino supplies as extras to the norma...

Страница 5: ...e device is communicating Green LED flashing incoming call home call and intercom call White LED steady notification of messages answering machine update availability or other system messages White LE...

Страница 6: ...amps for connection to the AV BUS 4 Clamps for the connection of an external call to the floor pushbutton 5 Clamps for connection to the MH BUS 6 Ethernet connection 7 Service USB mini socket Rear vie...

Страница 7: ...Installation configuration starting up and maintenance must be performed by qualified personnel Dimensional data and installation heights Height recommended unless otherwise required by the law 147 mm...

Страница 8: ...HOMETOUCH Installation Manual 8 Flush mounted installation with accessory 3487 Situation with 0 to 4 mm flush mounted box A 10 20 30 0 4 mm Patent Pending 0 4 mm 3487 0 4 mm CLACK 1...

Страница 9: ...HOMETOUCH Installation Manual 9 2 x4 3 4 5...

Страница 10: ...HOMETOUCH Installation Manual 10 Situation with 4 to 9 mm or 9 to 14 mm flush mounted box 6 x 8 CLACK 10 20 30 4 14 mm Patent Pending 4 14 mm 3487 B...

Страница 11: ...HOMETOUCH Installation Manual 11 CLACK 1 2 4 9 mm 9 14 mm 4 9 mm 9 14 mm...

Страница 12: ...HOMETOUCH Installation Manual 12 x 8 0 4 mm CLACK 3...

Страница 13: ...HOMETOUCH Installation Manual 13 6 7 4 5 x4...

Страница 14: ...HOMETOUCH Installation Manual 14 8...

Страница 15: ...HOMETOUCH Installation Manual 15 Wall mounted installation Installation with flush mounted boxes with 60 mm or 83 5 mm centre distance 2 3 4 1 60 mm 60 mm 83 5 mm 83 5 mm...

Страница 16: ...astening the bracket on uneven or irregular surfaces and excessive screw tightening in order to prevent any bracket distortion that may compromise the correct installation of the device The device mus...

Страница 17: ...HOMETOUCH Installation Manual 17 3 4 5 6...

Страница 18: ...HOMETOUCH Installation Manual 18 Disassembling with 3487 box Disassembling with bracket 2 1 1 1 2...

Страница 19: ...diagram F411U2 F411U2 3488 067259 BUS MH BUS AV 1 2 MyHOMEServer1 System Speed Link SCS 2 1 ModemrouterWi Fi 346841 1 2 Montante 346020 PRI 1 2 346020 PRI 220 240V 175 165mA 50 60Hz 1 2 27Vdc 600mA 1...

Страница 20: ...st set the video door entry system parameters and then the home automation parameters MyHOMEServer1 SELECT LANGUAGE English Fran ais Italiano Espa ol Deutsch Nederlands Portugu s 2 1 Following this pr...

Страница 21: ...nly one enabled for transferring incoming calls from the EP to the App and the only one to manage the answering machine and its messages Only one device of the system may be associated to the App This...

Страница 22: ...t the connection technology of the device to the home router Ethernet cable or Wi Fi Note the Ethernet icon only appears if the device is connected to the router through a cable Address N 1 P 0 Stairc...

Страница 23: ...an cause malfunctioning during the communication of other network devices Connection to the network using Ethernet technology 1 Touch to select the Ethernet technology 3 Enter the network parameters 4...

Страница 24: ...lly touch to end the procedure and go to the home page MYHOMESERVER1 SYNCHRONIZATION 00001452 MYHOMESERVER1 found on the network Select the Device Id of MYHOMESERVER1 you want to connect DEVICE ID 000...

Страница 25: ...nect the device Note your domestic network must have the following features IEEE 802 11 b g n 2 4 GHz 13 channels Encrypting and authentication methods supported OPEN WPA PSK networks TKIP WPA2 PSK in...

Страница 26: ...e local network Gateway IP address of the router access point Note before changing the default values contact the network administrator In addition to preventing the service from becoming active wrong...

Страница 27: ...lly touch to end the procedure and go to the home page MYHOMESERVER1 SYNCHRONIZATION 00001452 MYHOMESERVER1 found on the network Select the Device Id of MYHOMESERVER1 you want to connect DEVICE ID 000...

Страница 28: ...machine messages for details see user manuals 16 01 Wednesday 6 December Deactivation 0 partitions Everything is turned off and shutters are closed Look outside Open Door Add 1 NO ACTIVE ZONE Kitchen...

Страница 29: ...allation 18 Touch to open the App download page MESSAGES UPDATE DOOR ENTRY FOR HOMETOUCH New update available 0 7 0 HOMETOUCH is connected to network now download Door Entry for HOMETOUCH app on your...

Страница 30: ...Touch to return to the previous page 20 Touch to return to the previous page DOOR ENTRY FOR HOMETOUCH Now you can download DOOR ENTRY TOUCH and start receive door entry call on your smartphone manage...

Страница 31: ...n 0 partitions Everything is turned off and shutters are closed Look outside Open Door Add 1 NO ACTIVE ZONE Kitchen Thermost 23 4 C 21 16 01 Wednesday 6 December Everything is turned off and shutters...

Страница 32: ...l down menu A Close the pull down menu B Enable disable the answering machine function C List of settings 2 Scroll to display the other settings 16 01 Wednesday 6 December Everything is turned off and...

Страница 33: ...o certain events and adjusts their volume Answering machine It enables disables the answering machine sets the quality of the recorded video feed enables disables and records the welcome message Accou...

Страница 34: ...data from the Internet A Indication of current time zone 1 Touch to modify the time zone Set date and time automatically Use date and time provided by the network Time zone Europe Rome Modify Date Ti...

Страница 35: ...ran GMT 4 Abu Dhabi Dubai Port Louis GMT 4 30 Kabul SELECT TIMEZONE Main Network Display Audio Answering machine Answering machine SETTINGS To confirm modifications the device must be restarted Do you...

Страница 36: ...e automatically Use date and time provided by the network Time 16 17 Date Thursday 21 December Modify Date Time Language Information Main Network Display Audio Answering machine Answering machine SETT...

Страница 37: ...e time 8 Scroll to set the date 9 Touch to end DATE AND TIME Main Network Display Audio Answering machine Answering machine SETTINGS 7 8 9 14 15 16 17 15 16 17 18 18 19 2015 2017 2016 2018 2019 19 21...

Страница 38: ...f the device is a main or secondary device The main device is the only one enabled for transferring incoming calls to the App and to manage the answering machine Each home can only have one main devic...

Страница 39: ...onnection method will disable the other one available The selection may be modified at any time WI FI connection Ethernet connection Disconnected Wi Fi technology selected Internet KO Disconnected Eth...

Страница 40: ...s Encrypting and authentication methods supported OPEN WPA PSK networks TKIP WPA2 PSK included included AES WEP 64 bits ASCII 5 figure or hexadecimal 10 figure codes WEP 128 bits ASCII 13 figure or he...

Страница 41: ...ed Wi Fi network Warning when this icon is pressed the action will be completed immediately without asking for confirmation before proceeding 6 Touch to display or modify the network connection parame...

Страница 42: ...nt Note before changing the default values contact the network administrator In addition to preventing the service from becoming active wrong values can cause malfunctioning during the communication o...

Страница 43: ...he parameters DHCP is enabled as standard Wi Fi Ethernet Connection Disconnected Main Network Display Audio Answering machine Answering machine SETTINGS 1 NETWORK ADVANCED DHCP Enabled IP Address Gate...

Страница 44: ...ition to preventing the service from becoming active wrong values can cause malfunctioning during the communication of other network devices The device is now connected through the Ethernet network NE...

Страница 45: ...nd of the display and to enable disable the proximity sensor A It adjusts the brightness move the cursor to adjust the brightness B It changes the background image choosing among the ones available C...

Страница 46: ...al intercom call from an intercom of another apartment A It displays and adjusts the ringtone volume B It modifies the ringtone for calls received from the main Entrance Panels C Number of the rington...

Страница 47: ...disable the welcome message D Record the welcome message Note the welcome message is the welcome message that will be played to the visitor by the Entrance Panel when the video door entry system answ...

Страница 48: ...ouch to save Note the most recent message overwrites the oldest one which can no longer be recovered Now talk 0 02 ANSWERING MACHINE MESSAGE Main Network Display Audio Answering machine Answering mach...

Страница 49: ...he device has been associated to the App see User Manual This is the list of accounts connected to the video door panel tap to the account to see each user connected mobile device Answering machine An...

Страница 50: ...machine SETTINGS Account Check updates Report a problem Advanced settings Disconnect User J SMITH GMAIL COM Smartphone 01 Smartphone 02 Disconnect Disconnect You are disconnecting the smartphone it c...

Страница 51: ...you disconnect it you automatically disassociate the user Tap on Disconnect to disconnect the smartphone Tap on Disconnect User to disconnect the user and all its connected devices Answering machine...

Страница 52: ...the procedure 1 If available touch to download the update Answering machine Answering machine SETTINGS Account Check updates Report a problem Advanced settings DEVICE UPDATES New update available Vers...

Страница 53: ...ice will be switched on again Answering machine Answering machine SETTINGS Account Check updates Report a problem Advanced settings DEVICE UPDATES Update ready to install Version 0 5 0 Release notes I...

Страница 54: ...s soon as possible A message will confirm that your query has been forwarded In case of error repeat the operation 1 Describe the problem you want to point out in the correct field 2 Touch to send the...

Страница 55: ...g actions could compromise the operation of the device Video door entry Main Commands Intercom Camera MYHOMESERVER1 It modifies establishes the connection and synchronises with MyHOMEServer1 Device re...

Страница 56: ...and therefore the only one enabled for transferring incoming calls to the App and to manage the answering machine Only one device of the system may be associated to the App 4 Enable the Staircase lig...

Страница 57: ...uator Generic it is possible to send a generic activation command to a dedicated actuator Staircase light it can be used to send a staircase light activation command to a dedicated actuator This comma...

Страница 58: ...ites in the Home Page and then used 7 Touch to modify the actuator description and or address 8 Touch to delete the command 1 Touch to enter the Intercom section 2 Touch to add an intercom Camera Main...

Страница 59: ...to all the internal units of the apartment block if no apartment interfaces are installed 4 Enter a description 5 Enter the address Internal address of the device wired in the same apartment being ca...

Страница 60: ...interface 347400 to a device output e g Digital Video Recorder performing these functions Camera This section can be used to configure the cameras that will give users the possibility of displaying th...

Страница 61: ...nd or address 8 Touch to delete the Camera Entrance Panel MYHOMESERVER1 Device reboot Restore factory Video door entry ADVANCED Add new Camera Public camera Private camera CCTV Camera Main Intercom Co...

Страница 62: ...n functions already set in MyHOMEServer1 A Connection status B MyHOMEServer1 ID connected to the device 1 Touch to disconnect it 2 Touch to establish the connection to MyHOMEServer1 and start synchron...

Страница 63: ...tion If you proceed your HOMETOUCH will be unusable for a minute while the device restarts Reboot MYHOMESERVER1 Device reboot Restore factory Video door entry ADVANCED 2 No Yes Do you want to connect...

Страница 64: ...ns will be deleted RESTORE FACTORY Attention If you proceed with HOMETOUCH restore all configurations will be lost Restore factory MYHOMESERVER1 Device reboot Restore factory Video door entry ADVANCED...

Страница 65: ...creen RESTORE FACTORY Attention If you proceed with HOMETOUCH restore all configurations will be lost Reboot MYHOMESERVER1 Device reboot Restore factory Video door entry ADVANCED The system configurat...

Страница 66: ...ings section 4 Touch to continue The following screen appears or btMore 01 Quick procedure Skip to postpone or avoid configuring the video door entry system Warning if this option is selected it will...

Страница 67: ...only To configure the home automation section it will be necessary to synchronise the device to MyHOMEServer1 in the MyHOMEServer1 advanced settings section To only use the video door entry section an...

Страница 68: ...sired type of connection to the home network and then ensure that the smartphone containing the App is connected to the same network as the device Ethernet Wi Fi Connection Other Disconnected My home...

Страница 69: ...llowing screen appears 1 Touch to repeat the search or 2 Touch to enter the IP address manually 3 Enter IP address 4 Touch to start the search MYHOMESERVER1 SYNCHRONIZATION No MYHOMESERVER1 found Plea...

Страница 70: ...y Disconnect InstallerCode System reset Manage the system reset Weather Set the city to be monitored Geolocation Set the geographic position Network Set the network parameters Security system Connect...

Страница 71: ...HOMETOUCH Installation Manual 71...

Страница 72: ...e contents of this booklet and to communicate in any form and modality the changes brought to the same Legrand SNC 128 av du Mar chal de Lattre de Tassigny 87045 Limoges Cedex France www legrand com B...

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