Leander 950 Series Operator Manual & Warranty
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Warranty Terms & Conditions
1. General Scope of Coverage
The Warranty covers both the labor and the materials for adjustment, repair and/or replacement of parts during the warranty
period except as hereinafter provided. Damage to the equipment or its parts arising from misuse, abuse, negligence or
causes beyond Leander LLC’s control are not covered. In addition, Leander, LLC may terminate the Warranty in the event
the equipment is modified, damaged, altered or serviced by personnel other than those authorized by Leander, LLC or if
parts, accessories or components not authorized by Leander, LLC are fitted to the equipment. Finally, the Warranty is non-
transferable, and the coverage herein extends only to the original purchaser of the equipment.
2. Service Calls
Service calls under the Warranty will be made during normal business hours. Travel and labor time for service calls after
normal hours, on weekends and on holidays, of and when available, will be charged to the customer at overtime rates in
effect at the time the service call is made.
3. Extent of Labor Services
Labor performed during a warranty service call is limited to the work necessary to install/adjust warranted parts and warranty
replacement part(s).
4. Repair and Replacement of Parts
All parts under warranty will be repaired or replaced, at our discretion, free of charge excluding freight costs.
5. Cushions
Leander, LLC will replace any cushion with factory original vinyl, cloth or leather due to tearing at the seams or cracking
within the cushion warranty period. In the event of a tear in any location where upholstery is affixed to the mounting boards
with staples or other fastening devices and/or along sewn seams, is discovered by the customer, Leander, LLC will replace
such cushion(s) free of charge. In the event of cracking in any location, where it is determined the customer used any
cleaner or disinfectant other than that recommended by Leander, LLC, cracking due to puncture or misuse, or cracking due
to not following factory recommended maintenance guidelines, the customer will be charged the full retail costs published
at the time of requested replacement. If cracking is determined to have occurred due to a latent defect in the materials used
to upholster the cushion(s), Leander, LLC will replace such cushion(s) free of charge. Regardless of the cause, all freight
costs will be the responsibility of the customer.
6. Term
The new product limited warranty shall become effective upon receipt by Leander, LLC of the shipping waybill
acknowledging shipment.
7. Charges
a.
Leander, LLC will not be responsible for reimbursing service personnel for any work that is not authorized in advance.
All work performed in excess of authorized warranty repair is the sole responsibility of the customer and as such, is to
be accomplished as a separate transaction between the customer and repair personnel.
b.
Leander, LLC products are designed to give excellent performance when used with manufacturer’s supplies. If
manufacturer’s supplies are substituted with non-manufacturer’s supplies and these substituted supplies are defective
or not acceptable for use on manufacturer’s equipment and cause abnormally frequent service calls, service problems
or damage to the manufacturer’s equipment, then Leander, LLC may at its option, terminate the warranty. It is not a
condition of the warranty, however, that the customer use only manufacturer’s authorized supplies.
8. Replacement Parts Warranty
Leander, LLC will warranty all factory furnished replacement parts for a period of ninety (90) days from the date of shipment
to the customer. It is recognized that there may be instances when part(s) replacement will occur during the table warranty
period whereby the warranty period for the replacement part(s) would extend beyond the normal table warranty expiration
date. Conversely, part(s) replacement could occur during the table warranty period such that the warranty period for the
replacement part(s) will extend in the favor of the customer (e.g., beyond the table warranty expiration date for the former
and until the table warranty expiration date for the latter). In all cases however, Leander, LLC will only cover labor for
adjustment, repair and/or replacement during the normal table new product limited warranty period.
9. No Warranty
Other than the obligations set forth herein, Leander, LLC DISCLAIMS ALL WARRANTIES, EXPRESSED OR IMPLIED
INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR USE, and OR FITNESS FOR A
PARTICULAR PURPOSE. LEANDER, LLC OR ANY OF ITS AUTHORIZED SERVICE PERSONNEL SHALL NOT BE
RESPONSIBLE FOR DIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES, INCLUDING BUT NOT LIMITED TO
DAMAGES ARISING OUT OF THE USE OR PERFORMANCE OF THE EQUIPMENT.
