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SAFETY INSTRUCTIONS

Carefully read, understand, and follow all information in this user 

manual before installing and using the spa.

IMPORTANT SAFETY INSTRUCTIONS - READ AND FOLLOW 

ALL INSTRUCTIONS.

WARNING:

• The spa must be supplied through an isolating transformer or 

supplied through a residual current device (RCD) having a rated 

residual operating current not exceeding 30mA.

• The spa must be connected to a grounded mains supply socket        

with a supply cord fitted with a plug and PRCD with a tripping 

current of 10mA.

• The pump must be tested before each use, to test follow the 

instruction of pump.

• If the supply cord is damaged, it must be replaced by the 

manufacturer, service agent or similarly qualified persons in order 

to avoid a hazard.

• To reduce the risk of electric shock, do not use extension cord to 

connect unit to electric supply; provide a properly located outlet.

• No part of the appliance is to be located above the bath during 

use.

• Parts containing live parts, except parts supplied with safety 

extra-low voltage not exceeding 12V, must be inaccessible to a 

person in spa pool; Parts incorporating electrical components, 

except remote control devices, must be located or fixed so that 

they cannot fall into the spa pool.

• The spa must be supplied by earthed power source.

• The power source on the wall of building should keep more than 

4m away from pool.

• 

Warning: Always keep plug dry, plug in with wet plug is 

definitely forbidden!

• The plug shall be directly connected only to a socket-outlet of the 

fixed electrical installation.  

• It is necessary to have the plug accessible after installation of the 

spa.

CAUTION:

 In order to avoid a hazard due to inadvertent resetting 

of the thermal cut-out, this appliance must not be supplied 

through an external switching device, such as a timer, or 

connected to a circuit that is regularly switched on and off by the 

Ambient Temperature

10ºC(50ºF) 
15ºC(59ºF)
20ºC(68ºF)
25ºC(77ºF)
30ºC(86ºF)

Water Temperature

10ºC(50ºF) 
15ºC(59ºF)
20ºC(68ºF)
25ºC(77ºF)
30ºC(86ºF)

Set Temperature

40ºC(104ºF)
40ºC(104ºF)
40ºC(104ºF)
40ºC(104ºF)
40ºC(104ºF)

Heating Duration

18.5 h

15 h

11.5 h

8.5 h
5.5 h

IMPORTANT

To reach 40°C (104°F), the heating duration required is based on the starting water 

temperature and ambient temperature, the data below is purely for reference. To 

display the current water temperature, run the filter system for at least a minute.

Power Rate

Massage Tube Power

Heat Element Power Water Pump Power

2,000W at 20ºC

50W 

220-240V AC, 

50Hz, Single Phase

2,050W at 20ºC

800W

• Be sure to cover the spa with the spa 

  cover whenever the heating function is 

  activated. Leaving the spa uncovered 

  will increase the heating duration 

  required.

• When the spa is assembled with water, 

  do not switch off the spa heater if the 

  temperature is lower than 6ºC(42.8°F).

utility.

After using your spa for 3-5 years, you should contact your local 

qualified maintenance technician to ensure the safety and 

performance of the spa. The main components, such as heating 

element, air blower motor and non-return valves within the 

electric unit should be checked and replaced (if necessary) by 

professional persons.

• TO AVOID ELECTRIC SHOCK, DO NOT USE THE SPA WHEN 

IT IS RAINING,THUNDERING OR LIGHTNING.

• Never wear your contact lenses when in your spa.

• Do not use spa during chemical maintenance.

• Extension cords can’t be used.

• Don’t plug or unplug the appliance if hand is wet.

• Always unplug the appliance:

  - before cleaning or other maintenance

  - if leave it unattended on holidays

• When the appliance will be not used for a long time, such as in 

the winter, the spa or pool set should be disassembled and 

stored indoor.

• For safety reason, only use the accessories provided or 

approved by the spa manufacturer.

• Do not to place the spa on slippery surface , and to make sure 

the surface is free of sharp object before installation.

• Never place any electrical supplies or appliance, such as a light, 

telephone, radio, or television, within 2m of spa.

• 

Caution:

 Read the instruction before using the appliance and 

installation or reassemble every time.

• Safekeeping the instruction. If instruction is missed, please 

contact with manufacturer or search it in website 

www.bestwaycorp.com

• Warning: For electric safety, a PRCD is incorporated in the 

power cord, if the leakage current is detected more than 

10mA, the device will operate and cut-off the power supply, 

in such case, please unplug and stop using the spa at once. 

Don’t reset the product by yourself. And you must contact 

the local service agent to check and repair the product.

• This appliance can be used by children aged from 8 years and 

above and persons with reduced physical, sensory or mental 

capabilities or lack of experience and knowledge if they have 

been given supervision or instruction concerning use of the 

appliance in a safe way and understand the hazards involved. 

Children shall not play with the appliance. (For EU market)

• Cleaning and user maintenance must be performed by an adult 

above18 years old who is familiar with the risk of electric shock. 

This appliance is not intended for use by persons (including 

children) with reduced physical, sensory or mental capabilities, or 

lack of experience and knowledge, unless they have been given 

supervision or instruction concerning use of the appliance by a 

person responsible for their safety. Children should be supervised 

to ensure that they do not play with the appliance. (For market 

other than EU)

• Water attracts children; always attach a spa cover after each use.

• Do not bury cord. Locate cord to minimize abuse from lawn 

mowers, hedge trimmers, and other equipment.

• 

DANGER - 

Risk of Accidental Drowning (especially children 

under 5 years). Caution shall be exercised to prevent 

unauthorized access to the spa by children. This can be reached 

by adult supervisor securing the means of access or installing a 

safety protection device to the spa. To avoid accidents during spa 

use, ensure that children are kept under constant adult 

supervision.

• 

DANGER - 

Risk of Injury. The suction fittings in this spa are sized 

to match the specific water flow created by the pump. Should the 

need arise to replace the suction fittings or the pump, be sure 

that the flow rates are compatible. Never operate the spa if the 

suction fittings are broken or missing. Never replace a suction 

fitting with one rated less than the flow rate marked on the 

original suction fitting.

• RISK OF INJURY. 

Never operate spa if inlet / outlet pipes are 

broken or missing. Never attempt to replace the inlet / outlet 

pipes. Always consult your local Aftersales centre.

• 

RISK OF ELECTRIC SHOCK. 

Install at least 2m from all metal 

surfaces.

• RISK OF ELECTRIC SHOCK.

 Never operate any electrical 

appliance when  in your spa or when your body is wet. Never 

place any electric appliance, such as a light, telephone, radio, or 

television, within 2m of spa.

• Consider that the comfortable temperature range during use may 

be lower than the maximum safe temperature.

• During pregnancy, soaking in hot water may cause damage to 

the fetus. Limit use to 10 minutes at a time.

• 

TO REDUCE THE RISK OF INJURY:

A. 

The water in a spa should never exceed 40°C (104°F). Water 

temperature between 38°C (100°F) and 40°C (104°F) is 

considered safe and comfortable for a healthy adult. Lower 

water temperatures are recommended for young children and 

when spa use exceeds 10 minutes.

B.

 Since excessive water temperatures have a high potential for 

causing fetal damage during the early months of pregnancy, 

pregnant or possibly pregnant women should limit spa water 

temperature to 38°C (100°F).

C.

 Before entering a spa, the user should measure the water 

temperature with an accurate thermometer since the tolerance 

of water temperature regulating device varies.

D.

 The use of alcohol, drugs, or medication before or during spa 

use may lead to unconsciousness with the possibility of 

drowning.

E.

 Obese persons and persons with a history of heart disease, 

low or high blood pressure, circulatory system problems, or 

diabetes should consult a physician before using a spa.

F.

 Persons using medication should consult a physician before 

using a spa since some medication may induce drowsiness 

while other medication may affect heart rate, blood pressure, 

and circulation.

G.

 Avoid putting the head under water at all times.

H.

 Avoid swallowing spa water.

• TO REDUCE THE RISK OF INJURY: 

Never pour water with a 

temperature higher than 40°C (104°F) into the spa pool directly.

• The use of alcohol, drugs, or medication can greatly increase the 

risk of fatal hyperthermia. Hyperthermia occurs when the internal 

temperature of the body reaches a level that is several degrees 

above the normal body temperature of 37°C (98.6°F). The 

symptoms of hyperthermia include an increase in the internal 

temperature of the body, dizziness, lethargy, drowsiness, and 

fainting. The effects of hyperthermia include failure to perceive 

heat; failure to recognize the need to exit spa or hot tub; 

unawareness of impending hazard; fetal damage in pregnant 

women; physical inability to exit the spa or hot tub; and 

unconsciousness resulting in the danger of drowning.

• Electric installations should follow national wiring rules, consult a 

qualified electrician with any questions.

• These warnings, instructions, and safety guidelines address 

some common risks of water recreation, but they cannot cover all 

risks and dangers in all cases. Always use caution, common 

sense, and good judgment when enjoying any water activity. 

Retain this information for future use. In addition, the following 

information can be supplied depending on the spa type:

   Non Swimmers safety

   - Continuous, active, and vigilant supervision of weak swimmers 

and non-swimmers especially in exercise spas, by a competent 

adult is required at all times (remembering that children under 

five years of age are at the highest risk of drowning).

   - Designate a competent adult to supervise the spa each time it 

is being used.

   - Weak swimmers or non-swimmers should wear personal 

protection equipment, especially when using the exercise spa.

   - When the spa is not in use, or unsupervised, remove all toys 

from the spa and its surrounding area to avoid attracting 

children to the spa.

   Safety devices

   - A safety cover or other safety protection device shall be used, 

or all doors and windows (where applicable) shall be secured to 

prevent unauthorized access to the spa.

   - Barriers, covers, alarms, or similar safety devices are helpful 

aids, but they are not substitutes for continuous and competent 

adult supervision.

   Safety equipment

   - It is recommended to keep rescue equipment (e.g. a ring buoy) 

by the spa (if appropriate).

   - Keep a working phone and a list of emergency phone numbers 

near the spa.

   Safe use of the spa

   - Encourage all users especially children to learn how to swim.

   - Learn Basic Life Support (Cardiopulmonary Resuscitation - 

CPR) and refresh this knowledge regularly. This can make a 

life-saving difference in the event of an emergency.

   - Instruct all spa users, including children, what to do in case of 

an emergency.

   - Never dive into any shallow body of water. This can lead to 

serious injury or death.

   - Do not use the spa when using alcohol or medication that may 

impair the bather's ability to safely use the spa.

   - When covers are used, remove them completely from the water 

surface before entering the spa.

   - Protect spa occupants from water related illnesses by advising 

them to keep water treated and practicing good hygiene. 

Consult the water treatment guidelines in the user's manual.

   - Store chemicals out of the reach of children.

   - Use the signage provided on the spa or within 2 000 mm of the 

spa in a prominent visible position.

   - Removable ladders, when removed, shall be stored safely 

where children cannot climb on it.

CONSULT YOUR PHYSICIAN FOR RECOMMENDATIONS.

CAUTION:

• We strongly recommend not to unfold and inflate the spa if the 

ambient temperature is below 15°C(59°F). We suggest inflating 

the spa indoors, and then continuing set up outdoors. If the 

outdoor temperature is lower than 6°C(42.8°F), the spa heater 

must always be on. In this mode, the Freeze Shield™ system 

can keep the internal temperature between 6°C(42.8°F) and 

10°C(50°F) to prevent damage, such as water freezing in the 

pipes or the circulation system. 

Important: 

If the Freeze Shield™ system isn’t working, alarms 

will pop up on the spa. Be sure to check the status of your spa 

if the outdoor temperature is below 6°C(42.8°F). In case of a 

long-term absence from home when there is a risk of 

temperatures falling below 6°C(42.8°F), we strongly suggest 

disassembling the spa and storing it following the storage 

procedure.

• Do not use the spa alone.

• People with infectious diseases should not use a spa.

• Do not use the spa immediately following strenuous exercise.

• Always enter and exit the spa slowly and cautiously. Wet 

surfaces are slippery.

• To avoid damage to the pump, the spa must never be operated 

unless the spa is filled with water.

• Immediately leave spa if the user feels uncomfortable or sleepy.

• Whenever the spa is emptied, the filter should be cleaned (and 

drained/dried,where applicable).

• Any manual dosing of chemicals shall not be performed while 

bathers are present in the spa.

• Never add water to chemicals. Always add chemicals to water 

to avoid strong fumes or violent reactions that may result in 

hazardous chemical spray.

• Regarding the information pertaining to cleaning, maintenance 

of water, and disposal of water, please see section 

"MAINTENANCE". 

• Regarding the information pertaining to the installation, thanks 

to refer to the below paragraph of the manual.

NOTE:

• Please examine equipment before use. Notify Bestway at the 

customer service address listed on this manual for any 

damaged or missing parts at the time of purchase. Verify that 

the equipment components represent the models that you had 

intended to purchase.

• This product is not intended for commercial use.

SAVE THESE INSTRUCTIONS

SELECTED LOCATION

Indoor and outdoor & above ground & portable wiring & portable 

spa

WARNING:

 The selected location has to be able to support of 

supporting the expected load.

WARNING:

 An adequate drainage system has to be provided to 

deal with overflow water for both indoor and outdoor installations.

• Always keep the spa cover on to minimize heat loss during 

heating of the spa between uses (but not while it is being 

used). Ensure the cover is fitted tightly, as per instructions to 

maximize insulation. It shall be recommended that the cover, 

when not in use, should be kept off the ground to retain its 

cleanliness (particularly the surface in close proximity to the 

water spa water surface). The cover should be stored in an 

appropriate location, where it cannot be damaged, or cause 

damage.

• Check the set water temperature and consider lowering it for 

the times when the spa will typically not be in use.

• Depending on external conditions, consider turning off the 

heater entirely if not using the spa for an extended period of 

time (where the spa provides this option, but still maintains 

residual disinfection/pH-values).

• It is recommended to use an insulating ground cloth underneath 

the spa to minimize heat loss through the bottom of the spa.

• Maintain clean filters to preserve appropriate working conditions 

for the pump and avoid unnecessary water replacement and 

re-heating.

• Keep the spa away from the rest area to minimize noise 

disturbance.

• Recommended to ask a qualified contractor or a structural 

engineer to verify if the support material is strong enough to 

support the maximum design load of the spa, spa water and 

bathers. Read the filled weight information on the package.

• Please keep at least 1m clearance around the spa.

• Consult your local government authority for water regulations 

related to convenient water supply for filling the spa.

• Recommended to consult experts and/or local authorities to 

apply local or national laws/regulations relating to childproof 

fencing, safety barriers, lighting, and other safety requirements.

• Do not put the cover on the ground or any other dirty surface 

when not in place on the spa.

• When the spa is being used, the cover should be placed in a 

clean, dry area, otherwise it can pick up dirt and bacteria. 

Covers should not be put on wooden tables or wooden decking 

because of the risk of bleaching the wood. A cover lifter, or 

similar device, is useful for ensuring that the cover does not 

come into contact with the ground. A cover lifter is strongly 

recommended for spas in rental settings.

IMPORTANT:

 Because of the combined weight of the Lay-Z-Spa, 

water, and users, it is extremely important that the base where 

the Lay-Z-Spa is installed is smooth, flat, level and capable of 

uniformly supporting the weight for the entire time the Lay-Z-Spa 

is installed (not on the carpet or other similar material). If the 

Lay-Z-Spa is placed on a surface, which does not meet these 

requirements, any damage caused by improper support is not 

covered under the manufacturer’s warranty. It is the responsibility 

of the Lay-Z-Spa owner to assure the integrity of the site at all 

times.

1. Indoor Installation:

Be aware of special requirements if you install the spa 

indoors.

• Humidity is a natural side effect with Lay-Z-Spa installation. 

Determine the effects of airborne moisture on exposed wood, 

paper, etc. in the proposed location. To minimize these effects it 

is best to provide plenty of ventilation to the selected area. An 

architect can help determine if more ventilation is needed.

• Consult your local government authority for installation 

regulations.

• Keep suitable air treatment in the spa chamber (ventilation and 

dehumidification) regularly to preserve the bathers’ safety and 

comfort .

• Do not to install the spa on carpet or other floor materials (e.g. 

untreated cork, timber or other porous materials) that promote 

or harbour moisture and bacteria, or that could be affected by 

water treatment chemicals used in the spa.

• Empty the spa before remove it from the chamber or building.

2. Outdoor Installation:

• During filling, draining or when in use, water may flow out of the 

spa. Therefore the Lay-Z-Spa should be installed near a floor 

drain.

• Do not leave the spa's surface exposed to direct sunlight for 

long periods of time.

• Consult your local professional installers for environmental 

conditions, such as ground water and risk of frost.

• Recommended to protecting the spa from direct sunlight 

exposure by a cover when not in use.

PRCD WARNING

WARNING:

 Before inserting plug into a power outlet, make sure 

the current rate of the power outlet is suitable for the pump.

WARNING: 

Using an extension lead or multi plug adaptor with 

the spa heater can cause the plug to overheat, causing damage 

to the equipment and surrounding items. The spa is a class I 

electrical appliance and must be connected directly to a 

grounded socket. It is recommended to only use a socket which 

is resistant to humidity and capable of high power loading. 

Regularly check the plug and socket for signs of damage before 

using the spa – do not use the spa if the plug or socket is 

damaged. If you are unsure about the quality of the electrical 

supply, please consult a qualified electrician before use.

WARNING:

 The PRCD plug must be tested before each use to 

avoid risk of electric shock.

WARNING:

 Do not use the pump if this test fails. For assistance, 

please visit the support section on our website, 

www.bestwaycorp.com.

HEATING RESET

When using the Lay-Z-SPA for first time, or after a long period of 

inactivity, be sure to press the reset button on the pump using a 

small and thin object.

If the temperature on the control panel (or the water temperature) 

has not changed 4-5 hours after activation of the heating system, 

use a thin object to press the RESET BUTTON, and restart the heating system.

IMPORTANT: 

The heating system will not operate if the outside temperature is 

above 40ºC (104 ºF) or if the Lay-Z-SPA is under direct sunlight. Under these 

conditions, please wait until a cooler time of day before pressing the RESET 

BUTTON with a thin object and restarting the heating system.

 

Reset

be on. In this mode, the Freeze Shield™ system can keep the internal temperature 

between 6°C(42.8°F) and 10°C(50°F) to prevent damage, such as water freezing in the 

pipes or the circulation system.

Important: 

If the Freeze Shield™ system isn’t working, alarms will pop up on the spa. 

Be sure to check the status of your spa if the outdoor temperature is below 

6°C(42.8°F). In case of a long-term absence from home when there is a risk of 

temperatures falling below 6°C(42.8°F), we strongly suggest disassembling the spa and 

storing it following the storage procedure.

• Any damage as a result of using the spa in these conditions is the responsibility of the 

customer. Do not use the spa when the ambient temperature reaches -10°C(14°F).

16

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Страница 22: ...ND STORAGE pg 019 TROUBLESHOOTING pg 021 ERROR CODES pg 022 FOR INSTRUCTION VIDEOS PLEASE VISIT BESTWAYCORP COM SUPPORT CONTENTS WE SUGGEST NOT TO RETURN THE PRODUCT TO THE STORE QUESTIONS PROBLEMS MI...

Страница 23: ...a properly located outlet No part of the appliance is to be located above the bath during use Parts containing live parts except parts supplied with safety extra low voltage not exceeding 12V must be...

Страница 24: ...rer Do not to place the spa on slippery surface and to make sure the surface is free of sharp object before installation Never place any electrical supplies or appliance such as a light telephone radi...

Страница 25: ...vice to the spa To avoid accidents during spa use ensure that children are kept under constant adult supervision DANGER Risk of Injury The suction fittings in this spa are sized to match the specific...

Страница 26: ...ince some medication may induce drowsiness while other medication may affect heart rate blood pressure and circulation G Avoid putting the head under water at all times H Avoid swallowing spa water TO...

Страница 27: ...protection device shall be used or all doors and windows where applicable shall be secured to prevent unauthorized access to the spa Barriers covers alarms or similar safety devices are helpful aids...

Страница 28: ...f the Freeze Shield system isn t working alarms will pop up on the spa Be sure to check the status of your spa if the outdoor temperature is below 6 C 42 8 F In case of a long term absence from home w...

Страница 29: ...mize heat loss during heating of the spa between uses but not while it is being used Ensure the cover is fitted tightly as per instructions to maximize insulation It shall be recommended that the cove...

Страница 30: ...device is useful for ensuring that the cover does not come into contact with the ground A cover lifter is strongly recommended for spas in rental settings IMPORTANT Because of the combined weight of...

Страница 31: ...from direct sunlight exposure by a cover when not in use PRCD WARNING WARNING Before inserting plug into a power outlet make sure the current rate of the power outlet is suitable for the pump WARNING...

Страница 32: ...customer service of any damaged or missing parts at the time of purchase Verify that the equipment components represent the model that you had intended to purchase Assembly part refer to the provided...

Страница 33: ...ressure in the product is lower than 5 psi the air pressure gauge will not show a value Only for drop stitch spa SPA PUMP EQUIPOTENTIAL BONDING TERMINAL It is recommended to arrange for a qualified el...

Страница 34: ...ctivated IMPORTANT Do not run the Massage system when the cover is STEP 1 Set the heating duration 1 Press the button unit the LED starts to flash 2 Press the or button to adjust the heating duration...

Страница 35: ...ED to flash When it is flashing you can adjust to the desired temperature setting If you hold these buttons down the values will rapidly increase or decrease The new and desired temperature setting wi...

Страница 36: ...mp using a small and thin object If the temperature on the control panel or the water temperature has not changed 4 5 hours after activation of the heating system use a thin object to press the RESET...

Страница 37: ...prevent water from escaping then disconnect the pump screw on the cap P00217 to avoid water coming out from the air pipe P00217 P6575ASS16 C o n l o i n 5 Filter Set Filter Cartridge Water Maintenance...

Страница 38: ...t Over usage of chemical will discolored the printing and all points of the spa material in worse case damage the structure of the spa liner pH 7 4 7 6 Total Alkalinity 80 120ppm Free Chlorine 2 4ppm...

Страница 39: ...e unscrew the valve and use the pipe to blow into the air chamber until you dry all the steam inside This operation may take 2 5 hours DISASSEMBLY AND STORAGE C o n l o i n 5 Only for Drop stitch Spa...

Страница 40: ...recycle where facilities exist Check with your local authority or retailer for recycling advice REPAIR For PVC part If the spa is torn or punctured use the provided underwater adhesive repair patch 1...

Страница 41: ...urer s instructions Water leaks from the adapters between the pump and spa Insert the stopper caps on the spa ports to prevent the water from escaping and disconnect the pump Check if the seals are in...

Страница 42: ...rp com 7 Check the washers inside the coupling for damage Unscrew the couplings and remove the washer for further inspection For assistance please visit the support section on our website www bestwayc...

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