64
Messages and faults during operation
Possible causes
Remedy
Section
Does not function
Main switch is off.
Switch on the main switch located under the appliance on the left. 5.1
General problem with the appliance
Briefly press the reset button located under the appliance on
the left.
11.1
Power supply is interrupted.
Have the power supply checked by a qualified electrician.
User detection function does not respond. Briefly press the reset button located under the appliance
on the left and wait five seconds. Do not apply weight to the
shower toilet during this time.
11.1
Remote control does not work.
Batteries are flat.
Change the batteries in the remote control and remain in the
direct vicinity of the shower toilet.
10.17
There are no batteries in the remote
control.
Insert the batteries in the remote control and remain in the
direct vicinity of the shower toilet.
10.17
Batteries were inserted incorrectly.
Check the batteries in the remote control to make sure they
are inserted the right way round. Remain in the immediate
vicinity of the shower toilet.
10.17
Remote control is faulty.
Please contact Laufen customer services.
Not possible to select the symbols on
the remote control.
Remote control only functions when the
shower toilet is occupied.
Please sit on the shower toilet.
5.2
Message on remote control:
Errors 0 to 31
Appliance is signalling a fault.
Switch off the main switch for 30 seconds.
If the error occurs again when the appliance is switched back
on, please contact Laufen customer services.
5.1
Message on remote control:
“Remote control: Battery level low”
Battery level in the remote control is low.
Please purchase four standard 1.5-volt batteries, type AAA.
10.17
The remote control only displays infor-
mation for replacing the battery in the
remote control.
Batteries are flat.
Replace the batteries in the remote control and remain in the
direct vicinity of the shower toilet.
10.17
Message on remote control:
“No connection”
Remote control is too far away from the
shower toilet.
Move the remote control towards the shower toilet.
Holiday program is activated.
Briefly press the reset button located under the appliance on
the left.
10.1
Main switch is off.
Switch on the main switch located under the appliance on the left. 5.1
Ground fault circuit interrupter is
deactivated.
Switch on the ground fault circuit interrupter.
Power supply is interrupted.
Have the power supply checked by a qualified electrician.
Remote control is faulty.
Please contact Laufen customer services.
Message on remote control: “Remote
control: Ready to connect. Press reset
button on shower toilet”
The remote control has established radio
contact with the shower toilet.
Briefly press the reset button located under the appliance on
the left. Then immediately switch on the remote control in the
direct vicinity of the shower toilet.
11.1
Controller does not work.
Battery is flat.
Replace the battery in the controller.
10.18
There is no battery in the controller.
Insert a battery in the controller.
10.18
Battery was inserted incorrectly.
Check the battery in the controller to make sure it is inserted
the right way round.
10.18
Controller is faulty.
Please contact Laufen customer services and have the remote
control ready.
11 TROUBLESHOOTING
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