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Lantronix

 

 

SM24TBT2DPB Install Guide 

33845 Rev. B 

            

https://www.lantronix.com

  

Page 

42

 of 

48

 

Troubleshooting 

Basic Troubleshooting 

1.  Make sure your switch model supports the feature or function attempted; see 

Features 

on page 

6 

and check 

the Release Notes for your specific version. 

2.  Verify the install process; see chapter 

2  Installation

 on page 

16

. 

3.  Verify the initial switch configuration; see chapter 

4  Initial Switch Configuration 

on page 

29

. 

4.  Troubleshoot connected network devices to pinpoint the problem to the switch. 
5.  Run the System Diagnostics (ping, cable diagnostics, traceroute). See the Web User Guide or CLI Reference. 
6.  Reset the switch; see 

Mode/Reset button 

on page 

15

.  

7.  Restore the switch to its factory default settings; see 

Mode/Reset button 

on page 

15

. 

8.  If using the CLI, try configuring/testing via the Web UI and vice versa. See the Web User Guide or the CLI 

Reference. 

LED Summary 

Category 

LED 

Color 

Function 

Global 

System/Alarm 

Green 

LED Off: The switch is not receiving power. 

LED On: The switch is Powered On. 

Global 

Red / Alarm 

Red 

LED Off: AC Power Supply or Normal Power Supply. 

LED On: Power not sufficient to power switch. 

TP Ports  

1-24 

Link/Act 

Green/ 

Amber 

LED Off: Port disconnection or link fail. 

Green On: 1000M Ethernet link good. 

Amber On: 100M/10M Ethernet link good. 

Amber blinking: this port is receiving or transmitting data.  

TP Ports  

25-26 

Link/Act 

Green/ 

Amber 

LED Off: Port disconnection or link fail. 

Green On: 1000M Ethernet link good. 

Amber On: 100M/10M Ethernet link good. 

Amber blinking: this port is receiving or transmitting data. 

Fiber Ports 

25-26 

Link/Act 

Green/ 

Amber 

LED Off: Port disconnection or link fail. 

Green On: 10G/1000M Ethernet link good. 

Amber On: 100M/10M Ethernet link good. 

Amber blinking: this port is receiving or transmitting data. 

 

Содержание SM24TBT2DPB

Страница 1: ...SM24TBT2DPB Managed Gigabit Ethernet PoE Switch 24 10 100 1000Base T Ports 2 100 1000Base X SFP RJ 45 Combo Ports Install Guide Part Number 33845 Revision B June 2022 ...

Страница 2: ...w lantronix com technical support Sales Offices For a current list of our domestic and international sales offices please go to www lantronix com about contact Disclaimer All information contained herein is provided AS IS Lantronix undertakes no obligation to update the information in this publication Lantronix does not make and specifically disclaims all warranties of any kind express implied or ...

Страница 3: ...Switch on Desk or Shelf 20 Safety Instructions for Rack Mount Installations 20 Mounting the Switch in a 19 inch Rack 21 Installing SFP Modules 22 Grounding 22 3 Power Supply Information 23 Cautions and Warnings 23 PS ACDC 1200 Features 23 PS ACDC 1200 Specifications 24 PS ACDC 1200 Install Orientation 24 Saf D Grid Connector 26 If Using AC Power 27 If Using DC Power 27 If Using Digital Electricity...

Страница 4: ... Troubleshooting 42 LED Summary 42 LED Troubleshooting 43 Troubleshooting PoE Problems 44 Compliance Information 45 FCC Regulations 45 Canadian Regulations 45 CE Mark 45 RoHS REACH and WEEE Compliance Statement 45 Declaration of Conformity 46 Package and Device Labels 46 Record Device and System Information 47 ...

Страница 5: ...th one power supply no cables for Digital Electricity applications only SM24TBT2DPB xx Managed Gigabit Ethernet PoE Switch 24 10 100 1000Base T Ports 2 100 1000Base X SFP RJ 45 Combo Ports Includes one PS ACDC 1200 power supply 19 rack mount brackets one Saf D adapter cable and country specific power cord s SM24TBT2DPB 2XPS Managed Gigabit Ethernet PoE Switch 24 10 100 1000Base T Ports 2 100 1000B...

Страница 6: ...E Configuration PoE Scheduling Auto Power Reset DHCP per Port Always on PoE Ultra Fast PoE Software Features Management Web Management SNMP V1 V2c V3 Telnet CLI REST API Port Trunk Supports IEEE 802 3ad port trunk with link aggregation control protocol LACP and static trunk IGMP Supports IGMP Snooping V1 V2 V3 GVRP IGMP Proxy and IGMP Querier Quality of Service Supports 8 hardware queues Strict pr...

Страница 7: ...line 306 334VDC Power Consumption Maximum Power Consumption without PoE 79 Watts with dual AC power modules 52 Watts with single AC power module Power over Ethernet Max 90 Watts output per port AC low line 900W single PS 1 800W dual PS AC high line 1 080W single PS 2 160W dual PS HVDC low line 900W single PS 1 800W dual PS HVDC high line 1 080W single PS 2 160W dual PS Environment Operating Temp 0...

Страница 8: ...ts 1024 multicast groups IGMP Querier IGMP querier is used to support a Layer 2 multicast domain of snooping switches in the absence of a multicast router IGMP Proxy IGMP snooping with proxy reporting or report suppression actively filters IGMP packets to reduce load on the multicast router MLD v1 v2 Snooping Delivers IPv6 multicast packets only to the required receivers Device Management System D...

Страница 9: ... MAC address IP Source Guard Prevents illegal IP address from accessing a specific switch port RADIUS TACACS Supports RADIUS and TACACS authentication the switch acts as a client Storm Control Prevents traffic on a LAN from being disrupted by a broadcast multicast or unicast storm on a port DHCP Snooping Acts as a firewall between untrusted hosts and trusted DHCP servers ACLs Supports up to 256 en...

Страница 10: ... of Switch Ports ports can be mirrored to single destination port A single session is supported UpnP Universal Plug and Play UPnP is a network protocol that allows compliant devices to automatically set port forwarding rules for themselves s Flow The industry standard for monitoring high speed switched networks It gives complete visibility into the use of networks enabling performance optimization...

Страница 11: ...p time Ultra fast PoE enables PoE output to attached PDs within 5 seconds after a cold start IEEE 802 3bt at af compliant Compliance with latest PoE standard allows the switch to provide up to 90W per port Supports full 90 Watts per port on all 24 ports simultaneously with secondary power supply installed This enables higher power PoE applications such as LED lighting or digital signage on all por...

Страница 12: ...Lantronix SM24TBT2DPB Install Guide 33845 Rev B https www lantronix com Page 12 of 48 Front Panel The SM24TBT2DPB front panel LEDs ports and buttons are shown and described below ...

Страница 13: ...perature range has been detected in the switch Mode LEDs indicate the mode of all RJ45 SFP ports on the switch You can press the Mode Reset button sequentially to switch between the two different modes Link Activity Speed mode and PoE mode LED Color State Description Link Act Speed Green On The Port Status LEDs display link status network activity and speed of each port PoE Green On The RJ45 Port ...

Страница 14: ...ection speed is 10 100Mbps Off The port has no active network cable connected or it has not established a link to connected device Otherwise the port may have been disabled through the switch user interface SFP Ports Green On The port is enabled and has established a link to connected device and the connection speed is 1000Mbps Green Blinking The port is transmitting receiving packets and the conn...

Страница 15: ...ory Defaults to restore the switch to its original factory default settings Note Use the table below to determine which task is being performed by reading the LED behaviors while pressing and holding the Mode Reset button When the LED behavior displays correctly release the button Table 4 Mode Reset Button Descriptions Task to Perform Press Button for SYS LED Behavior Port Status LED Behavior Chan...

Страница 16: ... electrical shock even death WARNING The power supply has a provision for grounding Equipment grounding is vital to ensure safe operation The installer must ensure that the power supply is properly grounded during and after installation Failure to observe this warning could result in an electric shock even death WARNING A readily accessible suitable National Electrical Code NEC or local electrical...

Страница 17: ...afety hazards should be avoided or appropriately protected against for proper network installation and performance In addition to provisions for proper handling of these conditions in an operational system special measures should be taken to verify that the intended safety features are not negated during installation of a new network or during modification of an existing network Equipment shall co...

Страница 18: ...n worden geïnstalleerd Sécurité électrique IMPORTANT Cet équipement doit être utilisé conformément aux instructions de sécurité Sähköturvallisuus TÄRKEÄÄ Tämä laite on asennettava turvaohjeiden mukaisesti Sicurezza elettrica IMPORTANTE questa apparecchiatura deve essere installata rispettando le norme di sicurezza Elektrisk sikkerhet VIKTIG Dette utstyret skal installeres i samsvar med sikkerhetsr...

Страница 19: ...EC adapter power cord s for low high power AC and DC If ordered as SM24TBT2DPB 2XPS xx two power supplies and two sets of Saf D adapter cables and power cords are included Power Cord Included Power cord is selected to handle the higher power capability of this switch use only power cords provided with your switch To order the corresponding country specific power cord s add the extension to the end...

Страница 20: ...le with the maximum ambient temperature Tma specified 2 Reduced Air Flow install the equipment in a rack so that the amount of air flow required for safe operation is not compromised 3 Mechanical Loading Mount the equipment in the rack so that a hazardous condition does not occur due to uneven mechanical loading weight distribution rack balance 4 Circuit Overloading consider the connection of the ...

Страница 21: ...ach the mounting brackets to both sides of the chassis Insert screws and tighten with a screwdriver to secure the brackets 2 Place the switch on a rack shelf in the rack Push it in until the oval holes in the brackets align with the mounting holes in the rack posts 3 Attach the brackets to the posts Insert screws and tighten them ...

Страница 22: ... each SFP port at which laser beams are or will be present is occupied by an SFP that is locked in position 1 Position the SFP device at either installation slot with the SFP label facing up Port 25 or down Port 26 2 Carefully slide the SFP device into the slot aligning it with the internal installation guides 3 Press firmly to ensure that the SFP device is firmly seated against the internal matin...

Страница 23: ...Surface Do Not Touch CAUTION HAZARDOUS AREA Do not remove this cover Trained service people only No serviceable components inside DC INPUT FOR UL CUL CCC ONLY USE Warning For continued protection against risk of fire replace only with same type and rating of fuse Warning This is a Class A product In a domestic environment this product may cause radio interference in which case the user may be requ...

Страница 24: ...MAX 1200W 200 277Vac 50 60Hz or 50 60Hz 8 5A MAX DC INPUT 217VDC 7 5A for 1000W 306 334VDC 7 5A for 1200W DC OUPUT 1200W 54 5Vdc 22 02A 1000W 54 5Vdc 18 5A TOTAL 1200W MAX PS ACDC 1200 Install Orientation Caution You must install the PS ACDC 1200 Power Supply with the edge connector down the label facing up If installed otherwise the edge connector may be damaged ...

Страница 25: ...Lantronix SM24TBT2DPB Install Guide 33845 Rev B https www lantronix com Page 25 of 48 ...

Страница 26: ...er loss to critical equipment Hot plug Rated The connectors are rated for current interruption for both electronic and electrical loads Touch Safe Shock Protection Minimizes the risk of personal contact with a hazardous voltage Passes UL IEC finger probe plug receptacle and 3mm probe tests receptacle Arcing Protection Housing contains the arc if connectors are mated or unmated while under load min...

Страница 27: ...er cord to the Saf D receptacle on the switch power supply 2 Cut off the receptacle end of the Saf D adapter cord strip the insulation on each wire back approximately 0 25 6mm Twist the stranded wire ends to facilitate connection of the wires to an appropriate DC power source of your choice ensuring the specifications meet the designated DC power requirements See PS ACDC 1200 Output Specifications...

Страница 28: ...with one hand underneath the module and the other hand holding the handle turn the power supply so that its release latch is on the right side and align the back end of the power supply the end with the electrical connections to the open power supply slot before carefully sliding the power supply all the way into the slot until it clicks into place Note If the power supply does not fit into the op...

Страница 29: ...mand to get to step 2d directly 2d Right click on your local adapter and select Properties 2e In the Local Area Connection Properties window highlight Internet Protocol Version 4 TCP IPv4 then click the Properties button Note Be sure to record all your PC s current IP settings to be able to restore them later 2f Select the radio button Enter the IP address for the PC e g any IP address not in use ...

Страница 30: ...ering up the switch for the first time you can perform the initial switch configuration using the CLI Command Line Interface For managing other switch features see the CLI Reference for details Switch CLI Command Notes The SM24TBT2DPB show system command The SM24TBT2DPB show power management command with one PS ACDC 1200 power supply installed SM24TBT2DPB show power management Power Management Pow...

Страница 31: ... management Power Management Power A B Detected PSU PSU HV PSU HV Power Good Good Good FAN Speed RPM 2899 3022 Temperature Degree C 42 43 Operating Mode Boost SM24TBT2DPB The SM24TBT2DPB show power management command with two PS ACDC 1200 power supplies installed in Boost mode then changed to Redundant mode SM24TBT2DPB config do show power management Power Management Power A B Detected PSU PSU HV ...

Страница 32: ...h Configuration Web UI Notes SM24TBT2DPB Configuration System Power Information with two PS ACDC 1200 power supplies installed SM24TBT2DPB System Overview with one PS ACDC 1200 power supply installed SM24TBT2DPB System Overview with one PS ACDC 1200 power supply shows Total PoE Available 900W ...

Страница 33: ...her power supply can keep the system working normally The PoE maximum output power of the two power supplies cannot be aggregated The PoE maximum output Power Budget in Redundant Mode is equal to the PoE Budget of a single power supply With Power Supply Operating Mode set to Boost Mode a When Power Supply Operating Mode is ser to Boost at the Configuration System Power Information page the power s...

Страница 34: ...Lantronix SM24TBT2DPB Install Guide 33845 Rev B https www lantronix com Page 34 of 48 Power Supply Operating Mode Boost Mode at Configuration System Power Information ...

Страница 35: ...38 78 PoE Full loading 1G RJ45 x 26 100 10 45 0 995 1045 00 1039 78 Note Apparent Power VA AC Voltage x AC Current Consumption Real Power W Apparent Power VA x Power Factor 2 AC 110V 60Hz Input Device Status Oper Interface AC Voltage V AC Current Consumption A Power Factor Apparent Power VA Real Power W Non loading None 110 0 3 0 909 33 00 30 00 No PoE Loading 1G RJ45 x 24 1G SFP x 2 110 0 38 0 97...

Страница 36: ...45 x 26 220 5 52 0 987 1214 40 1198 61 Note Apparent Power VA AC Voltage x AC Current Consumption Real Power W Apparent Power VA x Power Factor 4 AC 240V 50Hz Input Device Status Oper Interface AC Voltage V AC Current Consumption A Power Factor Apparent Power VA Real Power W Non loading None 240 0 24 0 508 57 60 29 26 No PoE Loading 1G RJ45 x 24 1G SFP x 2 240 0 27 0 609 64 80 39 46 No PoE Loading...

Страница 37: ...5 x 26 264 4 60 0 982 1214 40 1192 54 Note Apparent Power VA AC Voltage x AC Current Consumption Real Power W Apparent Power VA x Power Factor 6 AC 100V 60Hz Input Device Status Oper Interface AC Voltage V AC Current Consumption A Power Factor Apparent Power VA Real Power W Non loading None 100 0 56 0 892 56 00 49 95 No PoE Loading 1G RJ45 x 24 1G SFP x 2 100 0 60 0 883 60 00 52 98 No PoE Loading ...

Страница 38: ... x 26 110 18 64 0 990 2050 40 2029 90 Note Apparent Power VA AC Voltage x AC Current Consumption Real Power W Apparent Power VA x Power Factor 8 AC 220V 50Hz Input Device Status Oper Interface AC Voltage V AC Current Consumption A Power Factor Apparent Power VA Real Power W Non loading None 220 0 46 0 495 101 20 50 59 No PoE Loading 1G RJ45 x 24 1G SFP x 2 220 0 46 0 524 101 20 53 03 No PoE Loadin...

Страница 39: ...45 x 26 240 10 20 0 985 2448 00 2411 28 Note Apparent Power VA AC Voltage x AC Current Consumption Real Power W Apparent Power VA x Power Factor 10 AC 264V 50Hz Input Device Status Oper Interface AC Voltage V AC Current Consumption A Power Factor Apparent Power VA Real Power W Non loading None 264 0 46 0 413 121 44 50 15 No PoE Loading 1G RJ45 x 24 1G SFP x 2 264 0 46 0 429 121 44 52 10 No PoE Loa...

Страница 40: ...age V DC Current Consumption A Real Power W BTU Hr Non loading None 264 0 19 50 16 171 05 Standby mode 1G RJ45 x 24 1G SFP x 2 264 0 2 52 80 180 05 Standby mode 1G RJ45 x 26 264 0 2 52 80 180 05 Full loading 60 minutes later 1G RJ45 x 24 1G SFP x 2 264 7 59 2003 76 6832 82 Full loading 60 minutes later 1G RJ45 x 26 264 7 60 2006 40 6841 82 13 DC 265V Input Device Status Oper Interface DC Voltage V...

Страница 41: ...ltage V DC Current Consumption A Real Power W BTU Hr Non loading None 400 0 18 72 00 245 52 Standby mode 1G RJ45 x 24 1G SFP x 2 400 0 19 76 00 259 16 Standby mode 1G RJ45 x 26 400 0 19 76 00 259 16 Full loading 60 minutes later 1G RJ45 x 24 1G SFP x 2 400 6 2400 00 8184 00 Full loading 60 minutes later 1G RJ45 x 26 400 6 2400 00 8184 00 ...

Страница 42: ...I try configuring testing via the Web UI and vice versa See the Web User Guide or the CLI Reference LED Summary Category LED Color Function Global System Alarm Green LED Off The switch is not receiving power LED On The switch is Powered On Global Red Alarm Red LED Off AC Power Supply or Normal Power Supply LED On Power not sufficient to power switch TP Ports 1 24 Link Act Green Amber LED Off Port ...

Страница 43: ...e corresponding actions to resolve Port Status LED is Off in Link Act Speed Mode The port is not connected or the connection is not working 1 Check if the cable connector plug is firmly inserted and locked into the port at both the switch and the connected device 2 Make sure the connected device is up and running correctly 3 If the symptom still exists try a different cable or different port in or...

Страница 44: ...wer it has negotiated with the switch 6 Check the type and length of the cabling for any effect on the electrical characteristics and impact on the amount of power drawn on a port 7 Investigate the power negotiation and confirm that the power requested by a device is also the amount of power that gets allocated For example using LLDP requires additional power budget for cabling between the PD and ...

Страница 45: ... FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Canadian Regulations This digital apparatus does not exceed the Class A limits for radio noise for digital apparatus set out on the radio interference regulations of the Can...

Страница 46: ... EN 61000 3 2 EN 61000 3 2 BS EN 61000 3 2 EN 55024 2010 EN 61000 6 2 2005 EN55022 EN61000 6 4 EN55024 EN61000 6 2 IEC EN61000 4 2 IEC EN61000 4 3 IEC EN61000 4 4 IEC EN61000 4 5 IEC EN61000 4 6 IEC EN61000 4 8 IEC60068 2 27 IEC60068 2 32 and IEC60068 2 6 IEC 61000 4 11 EN 55035 BS EN55035 With the technical construction on file at the above address this product carries the CE Mark I the undersign...

Страница 47: ...lve the problem e g changing mode rebooting etc ____________________ ____________________________________________________________________________________________________ ____________________________________________________________________________________________________ ____________________________________________________________________________________________________ The serial and revision numb...

Страница 48: ...35 Irvine Center Drive Suite100 Irvine CA 92618 USA Toll Free 800 526 8766 Phone 949 453 3990 Fax 949 453 3995 Technical Support Online https www lantronix com technical support Sales Offices For a current list of our domestic and international sales offices go to the Lantronix web site at www lantronix com about contact ...

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