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Lantronix

SISPM1040-3xxx-L Install Guide

33762 Rev. G

https://www.lantronix.com/

Page

Chapter 4 - Troubleshooting

Basic Troubleshooting

Make sure your switch model supports the feature or function attempted; see

Key Features

on page

and

check the Release Notes for your particular firmware version.

Verify the install process; see

Chapter 2 – Installing the Switch

on page

Verify the initial switch configuration; see

Chapter 3 - Initial Switch Configuration on

page

Troubleshoot connected network devices to pinpoint the problem to the switch.

Run the System Diagnostics. See the

Web User Guide

or the

CLI Reference

Reset the switch; see

Reset Button

on page

Restore the switch to its factory default settings; see

Reset Button

on page

If using the CLI, try configuring / testing via the Web UI and vice versa. See the

Web User Guide

the CLI

Reference.

Troubleshooting PoE Problems

Note that PoE devices initially draw more power during their boot up sequence than during normal operation.

Turn LLDP off and turn CDP on.

Verify that PoE capability is enabled for the interface.

Make sure the cable is properly seated in the port socket.

Ensure that you have the right and qualified Cat 5 or above Ethernet cable plugged into the right port on the
PD, and that the length of the Ethernet cable is not over 100m.

Confirm the power supply mode (Alternative A vs. Alternative B) with the PD vendor. Note that PoE support
requires both the AC and DC power supplies.

For PD power up failures or power cycling, verify that the power supply is set to Vout of 56 V. See

Power Supply

Specifications

on page

Содержание SISPM1040-3 L Series

Страница 1: ...hes SISPM1040 3166 L Managed Hardened PoE Switch 16 10 100 1000Base T PoE ports 4 100 1000Base X SFP 2 1G 10G SFP SISPM1040 3248 L Managed Hardened PoE Switch 24 10 100 1000Base T PoE ports 4 100 1000Base X SFP 4 1G 10G SFP Install Guide Part Number 33762 Revision G April 2022 ...

Страница 2: ... web site at www lantronix com about contact Disclaimer All information contained herein is provided AS IS Lantronix undertakes no obligation to update the information in this publication Lantronix does not make and specifically disclaims all warranties of any kind express implied or otherwise regarding title non infringement fitness quality accuracy completeness usefulness suitability or performa...

Страница 3: ...ntronix does so at their own risk and agrees to fully indemnify Lantronix for any damages that may result from such use or sale Attention this product like all electronic products uses semiconductors that can be damaged by ESD electrostatic discharge Always observe appropriate precautions when handling NOTE Emphasizes important information or calls your attention to related features or instruction...

Страница 4: ...talling SFP Modules 28 Connecting Powered Devices PDs 28 Connecting Power 28 Connecting the AC Power Cord 29 Connecting the DC Power Cord 30 Connecting the DI DO Relay Wires 31 Power Supply Specifications 33 Chapter 3 Initial Switch Configuration 38 Initial Switch Configuration via Web Browser 38 Initial Switch Configuration via CLI 39 Chapter 4 Troubleshooting 40 Basic Troubleshooting 40 Troubles...

Страница 5: ...ver 16 PoE ports About This Manual This manual describes how to install initially configure and troubleshoot the switch including how to Install the switch Check switch status by reading the LEDs Reset the switch or restore the switch to factory defaults Use a Web browser or the CLI to initially configure the switch and Troubleshoot the switch Note that this manual provides links to third party we...

Страница 6: ... Precision with IEEE 1588v2 TC The switch performs IEEE1588v2 with transparent clock capability implementations in hardware so there is no performance penalty on packet processing The hardware architecture ensures low latency and high time accuracy which is critical for delay sensitive financial and mobile applications ITU T G 8032 ERPS Ethernet Ring Protection Switching ERPS is an effort at ITU T...

Страница 7: ... See Lantronix SFP webpage Specifications Port Configuration Model Total Ports RJ45 10M 100M 1G SFP 100 1000 Base X Uplinks SFP 1G 10G Console SISPM1040 3248 L 32 24 4 4 RJ45 SISPM1040 3166 L 22 16 4 2 RJ45 Hardware Performance Model Forwarding Capacity Switching Capacity Mac Table Jumbo Frames SISPM1040 3248 L 101 19Mpps 136 Gbps 32 K 10056 Bytes SISPM1040 3166 L 59 523Mpps 80Gbps 32 K 10056 Byte...

Страница 8: ...use of AC power supply 15 Watts for 16 ports simultaneously 30 Watts for 8 ports simultaneously Regulatory Compliance Regulatory Compliance EMS EN61000 4 2 ESD EN61000 4 3 RS EN61000 4 4 EFT EN61000 4 5 for RJ45 Port Surge 6KV EN61000 4 6 CS EN61000 4 8 PFMF EMI FCC Part 15 Class A 47 CFR FCC Part 15 Subpart B ANSI C63 4 2014 ICES 003 Issue 6 ANSI C63 4 2014 Harmonized Standards EN 55032 2015 AC 2...

Страница 9: ...Mechanical Stability Vibration IEC 60068 2 6 Shock IEC 60068 2 27 Freefall IEC 60068 2 32 Industry Standards Standard IEEE 802 3 IEEE 802 3u IEEE 802 3z IEEE 802 3ae IEEE 802 3x IEEE 802 3ad IEEE 802 3D IEEE 802 3w IEEE 802 3s IEEE 802 3Q IEEE 802 3p IEEE 802 3ad IEEE 802 3AB IEEE 802 3af IEEE 802 3at MTBF Model MTBF at 25 00 deg Environment GB GC Ground Benign Controlled MTBF at 75 00 deg Environ...

Страница 10: ...g Switch Power 12V Status Operating Interface DC Current Consumption A DC Voltage V DC Power Consumption W BTU hr Non loading None 0 90 12 13 10 92 37 24 Standby mode 1G TP Port x 24 1G SFP x 4 10G SFP x 4 1 63 12 13 19 77 67 42 Full loading 60 minutes later 1G TP Port x 24 1G SFP x 4 10G SFP x 4 1 86 12 13 22 56 76 93 PoE Power Status Operating Interface DC Current Consumption A DC Voltage V DC P...

Страница 11: ...de 1G TP Port x 24 1G SFP x 4 10G SFP x 4 0 61 52 31 72 Non PoE Full loading 60 minutes later 1G TP Port x 24 1G SFP x 4 10G SFP x 4 0 70 52 36 40 54V DC Status Operating Interface DC Current Consumption A DC Voltage V DC Power Consumption W Non loading None 0 43 54 23 22 Standby mode 1G TP Port x 24 1G SFP x 4 10G SFP x 4 7 96 54 429 84 Full loading 60 minutes later 1G TP Port x 24 1G SFP x 4 10G...

Страница 12: ... Power Consumption W Non loading None 0 41 57 23 37 Standby mode 1G TP Port x 24 1G SFP x 4 10G SFP x 4 7 92 57 451 44 Full loading 60 minutes later 1G TP Port x 24 1G SFP x 4 10G SFP x 4 8 01 57 456 57 Non PoE Standby mode 1G TP Port x 24 1G SFP x 4 10G SFP x 4 0 57 57 32 49 Non PoE Full loading 60 minutes later 1G TP Port x 24 1G SFP x 4 10G SFP x 4 0 64 57 36 48 ...

Страница 13: ...Non PoE Full loading 60 minutes later 1G TP Port x 24 1G SFP x 4 10G SFP x 4 100 0 35 1 35 00 35 00 Note Apparent Power VA AC Voltage x AC Current Consumption Real Power W Apparent Power VA x Power Factor 2 110V AC Input Status Operating Interface AC Voltage V AC Current Consumption A Power Factor Apparent Power VA Real Power W Non loading None 110 0 14 0 93 15 40 14 32 Non PoE Standby mode 1 minu...

Страница 14: ...x 4 10G SFP x 4 220 0 18 0 89 39 60 35 24 Note Apparent Power VA AC Voltage x AC Current Consumption Real Power W Apparent Power VA x Power Factor 4 240V AC Input Status Operating Interface AC Voltage V AC Current Consumption A Power Factor Apparent Power VA Real Power W Non loading None 240 0 10 0 58 24 00 13 92 Non PoE Standby mode 1 minute 1G TP Port x 24 1G SFP x 4 10G SFP x 4 240 0 15 0 83 36...

Страница 15: ...Standby mode 1G TP Port x 24 1G SFP x 4 10G SFP x 4 1 02 52 53 04 Non PoE Full loading 60 minutes later 1G TP Port x 24 1G SFP x 4 10G SFP x 4 1 18 52 61 36 AC110 DC 54V Status Operating Interface DC Current Consumption A DC Voltage V DC Power Consumption W Non loading None 0 43 54 23 22 Standby mode 1G TP Port x 24 1G SFP x 4 10G SFP x 4 7 96 54 429 84 Full loading 60 minutes later 1G TP Port x 2...

Страница 16: ...V DC Power Consumption W Non loading None 0 43 57 23 22 Standby mode 1G TP Port x 24 1G SFP x 4 10G SFP x 4 7 96 57 429 84 Full loading 60 minutes later 1G TP Port x 24 1G SFP x 4 10G SFP x 4 8 05 57 434 70 Non PoE Standby mode 1G TP Port x 24 1G SFP x 4 10G SFP x 4 0 92 57 52 44 Non PoE Full loading 60 minutes later 1G TP Port x 24 1G SFP x 4 10G SFP x 4 1 08 57 61 56 ...

Страница 17: ... used to support a Layer 2 multicast domain of snooping switches in the absence of a multicast router IGMP Proxy IGMP snooping with proxy reporting or report suppression actively filters IGMP packets in order to reduce load on the multicast router MLD v1 v2 Snooping Delivers IPv6 multicast packets only to the required receivers Layer 3 Switching IPv4 Static routing IPv4 Unicast Static routing IPv6...

Страница 18: ...ted round robin WRR Queue assignment based on DSCP and class of service Classification Port based 802 1p VLAN priority based IPv4 IPv6 precedence DSCP based Differentiated Services DiffServ Classification and re marking ACLs Rate Limiting Ingress policer Egress shaping and rate control Per port HQoS Provides the ability to guarantee the quality of service for key users Management DHCP Server Suppo...

Страница 19: ...88 v2 PTP Precision Time Protocol Loop Protection ITU T G 8031 Supports ITU T G 8031 Ethernet Linear Protection EPS ITU T G 8032 Supports ITU T G 8032 Ethernet Ring Protection Switching ERPS Loop Detection Supports Loop Detection and Protection Rapid Ring R Ring Rapid Ring is a redundancy network protocol used to recover the network system from critical links Provides recovery time of less than 20...

Страница 20: ...re no responses Power Delay The switch provides power to PDs based on delay time when PoE switch boots up in order to protect switch from misuse of the PDs Device Management System DMS Graphical Monitoring Topology view Intuitive way to configure and manage switches and devices visually Floor view Easily drag and drop PoE devices to help you build a smart workforce Map view Effectively drag and dr...

Страница 21: ...xx L Install Guide 33762 Rev G https www lantronix com Page 21 of 48 Applications High resolution IP camera IP PTZ camera High performance wireless access points Intelligent Transportation System ITS Oil and gas field sites ...

Страница 22: ...Lantronix SISPM1040 3xxx L Install Guide 33762 Rev G https www lantronix com Page 22 of 48 Front Panels The SISPM1040 3248 L front panel is shown below The SISPM1040 3166 L front panel is shown below ...

Страница 23: ...rature range has been detected in the switch P1 DC Power 1 Green LED off Power 1 Off The switch is not receiving power from DC power Green LED on Power 1 on the switch is powered ON correctly P2 Dc Power 2 Green LED off Power 2 Off The switch is not receiving power from DC power LED on Power 2 on P3 AC Power 1 Green LED off Power 3 Off Power 3 on the switch is not receiving power from AC power LED...

Страница 24: ...nk Activity Speed or just display PoE port status By pressing the Reset button for certain period of time you can Reset the Switch to reboot and get the switch back to the previous configuration settings saved Restore the Switch to Factory Defaults To restore the original factory default settings back to the switch Note Based on the table below determine which task is being performed by reading th...

Страница 25: ...s www lantronix com Page 25 of 48 Back Panels The back panel of the 3166 and 3248 are shown below AC Input 100 250 VAC 50 60Hz AC Input Voltage and Frequency 100 250 VAC 50 60 Hz DC INPUT 52 57 VDC P1 and P2 and Ground Screw DI DO Digital Input Digital Output ...

Страница 26: ...ns of the power cords and power supplies are available NA North America LA Latin America EU Europe UK United Kingdom SA South Africa JP Japan OZ Australia and BR Brazil Safety Instructions for Rack Mount Installations The instructions below or similar are intended for rackmount installation environments 1 Elevated Operating Ambient Temperature if installed in a closed or multi unit rack assembly t...

Страница 27: ... with a screwdriver to secure the brackets 2 Place the switch on a rack shelf in the rack Push it in until the oval holes in the brackets align with the mounting holes in the rack posts 3 Attach the brackets to the posts Insert screws and tighten them Mounting the Switch on Desk or Shelf 1 Verify that the workbench is sturdy and reliably grounded 2 Attach the four adhesive rubber feet to the botto...

Страница 28: ...r up failures or power cycling with devices drawing maximum power with maximum cable loss Connecting Power The SISPM1040 3248 L SISPM1040 3166 L has one AC power input and Dual DC power inputs It doesn t support a secondary AC Power Supply option It provides redundancy between AC and dual DC power inputs and the AC power input has high priority The switch can use DC and AC at the same time For red...

Страница 29: ...d You can order one AC Power cord as a separate option 1 Connect the AC power cord to the AC power receptacle of switch 2 Connect the other end of the AC power cord to the AC power outlet 3 Check the SYS LED If it is On the power connection is correct ATTENTION This case must be earth grounded No DC input may be earth grounded Use Isolated Power Supply WARNING Hot Surface Do Not Touch ...

Страница 30: ...edundancy between AC and dual DC power inputs and the AC power input has high priority The switch can use DC and AC at the same time in which case the AC has priority over the DC 1 Insert the negative positive DC wires into the V V terminals respectively 2 To keep the DC wires from pulling loose use a small flat blade screwdriver to tighten the wire clamp screws on the front of the terminal block ...

Страница 31: ... flat blade screwdriver to tighten the wire clamp screws on the front of the terminal block connector Note Digital output relay 24VDC 1A Digital input level 0 Low 0V to 6V level 1 High 10V to 24V FAULT The two contacts of the terminal block connector are used to detect user configured events The two wires attached to the fault contacts form an open circuit when a user configured event is triggered...

Страница 32: ...e time DO will automatically switch to abnormal and send a signal to connected devices switch will have system recorded For example water level application Setting low water level DI normal High water level DI abnormal DIO connected to external alarm notification DI will show normal when the water level is low DI will not send signal to DO DI will show abnormal when sensor senses high water level ...

Страница 33: ...tput 48 55V Operating temp 25 70 C Description AC DC Industrial DIN rail power supply Output 48Vdc at 10A Metal casing Ultra slim width 85 5mm Net weight grams 1820 Format DIN rail Application Installation UL 508 ITE EN UL IEC 60950 Output Power W 480 Output Voltage V 48 Output Current A 10 Input Voltage V 90 264V Universal Input 110 230V IP Rating No IP Format DIN rail Control Signals DC OK Dimmi...

Страница 34: ...Lantronix SISPM1040 3xxx L Install Guide 33762 Rev G https www lantronix com Page 34 of 48 Power Supply Views 25160 Front Back Top Bottom ...

Страница 35: ...M1040 3xxx L Install Guide 33762 Rev G https www lantronix com Page 35 of 48 Power Supply Dimensions 25160 Width 85 5 mm 3 36 in Height 125 2 mm 4 92 in Depth 128 5 mm 5 05 in ADMISSIBLE DIN RAIL TS35 7 5 OR TS35 15 ...

Страница 36: ...ptions 25160 Terminal Pin No Assignment TB1 Pin No Assignment 1 FG 2 AC N 3 AC L Terminal Pin No Assignment TB2 Pin No Assignment 1 2 DC OUTPUT V 3 4 DC OUTPUT V 5 6 Relay Contact 7 8 NC DC OK Relay Contact Contact Close PSU turns on DC OK Contact Open PSU turns off DC Fail Contact Ratings max 30V 1A resistive load ...

Страница 37: ...information PS DC DUAL 56xxT 340W Standalone Power Supply Lantronix PS DC DUAL 56xxT Standalone Power Supplies are designed to provide power to the Lantronix SISPM1040 384 LRT C This standalone power supply can be installed in a 19 Rack with 1RU high The Power Supply provides 340W at 56VDC and is targeted for PoE applications The Power Supply is fully compliant with IEEE 802 3af at and bt PoE stan...

Страница 38: ...ss e g for a PC running Windows 7 8 x 10 is as follows 2a Type network and sharing into the Search box in the Start Menu 2b Select Network and Sharing Center 2c Click on Change adapter settings on the left of PC screen Note You can skip step 2a to 2c by pressing WinKey R and type ncpa cpl command to get to step 2d directly 2d Right click on your local adapter and select Properties 2e In the Local ...

Страница 39: ...ogin page 7 Click Login to log into the switch See the Web User Guide for additional information Initial Switch Configuration via CLI 1 Use an RJ 45 cable to connect a terminal or PC terminal emulator to the switch port to access the CLI 2 Attach the RJ 45 serial port on the switch front panel to the cable for Telnet CLI configuration 3 Attach the other end of the DB 9 cable to a PC running Telnet...

Страница 40: ...y default settings see Reset Button on page 24 8 If using the CLI try configuring testing via the Web UI and vice versa See the Web User Guide or the CLI Reference Troubleshooting PoE Problems 1 Note that PoE devices initially draw more power during their boot up sequence than during normal operation 2 Turn LLDP off and turn CDP on 3 Verify that PoE capability is enabled for the interface 4 Make s...

Страница 41: ...g operating temperature range and take corresponding actions to resolve RJ45 Ports Left Side SFP Ports SFP Ports LED is Off The port is not connected or the connection is not working 1 Check if the cable connector plug is firmly inserted and locked into the port at both the switch and the connected device 2 Make sure the connected device is up and running correctly 3 If the symptom still exists tr...

Страница 42: ... switch user interface RJ45 Ports Right Side Green On The port is enabled and supplying power to connected device Amber On An abnormal state such as overload status has been detected in the switch Off The port has no active network cable connected or it is not connected a PoE PD device Otherwise the port may have been disabled through the switch user interface SFP Ports Green On The port is enable...

Страница 43: ...On The port is enabled and established a link to connected device and the connection speed is 1Gbps Green Blinking The port is transmitting receiving packets and the connection speed is 1Gbps Off The port has no active network cable connected or it is not established a link to connected device Otherwise the port may have been disabled through the switch user interface Device Label and Packaging La...

Страница 44: ..._______________________________________________________________________________________________ ________________________________________________________________________________________________________________________ ________________________________________________________________________________________________________________________ The model and serial numbers of other Lantronix products in th...

Страница 45: ...cturer s instruction manual may cause harmful interference with radio communications Operation of this product in a residential area is likely to cause harmful interference in which case you will be required to correct the interference at your own expense This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful inte...

Страница 46: ...c Control Life Support or Weapons Systems High Risk Activities Lantronix and its supplier s specifically disclaim any expressed or implied warranty of fitness for such High Risk Activities Cautions and Warnings Definitions Cautions indicate that there is the possibility of poor equipment performance or potential damage to the equipment Warnings indicate that there is the possibility of injury to p...

Страница 47: ...Installation dieses Gerätes ist die Einhaltung von Sicherheitsvorkehrungen erforderlich Elektrisk sikkerhed VIGTIGT Dette udstyr skal installeres i overensstemmelse med sikkerhedsadvarslerne Elektrische veiligheid BELANGRIJK Dit apparaat moet in overeenstemming met de veiligheidsvoorschriften worden geïnstalleerd Sécurité électrique IMPORTANT Cet équipement doit être utilisé conformément aux instr...

Страница 48: ...rters 7535 Irvine Center Drive Suite100 Irvine CA 92618 USA Toll Free 800 526 8766 Phone 949 453 3990 Fax 949 453 3995 Technical Support Online http www transition com support Sales Offices For a current list of our domestic and international sales offices go to the Lantronix web site at www lantronix com about contact ...

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