Lantronix
NM2-GXE-2230-xx-01 Install Guide
33724 Rev. D
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16
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Recording Device and System Information
After performing the troubleshooting steps, and before calling or emailing Technical Support, please record as much
information as possible in order to help the Tech Support Specialist. Record the following information:
1.
Product ID: ___________________________ MAC Address: ____________________________________________
Serial #: _______________________________ Board Rev: _______________________________________________
LED status: ______________________________________________________________________________________
2.
Record the System information: Check your computer documentation for support information.
PC make and model: ______________________________________________________________________________
Operating System: ________________________________________________________________________________
BIOS version: ____________________________________________________________________________________
Intel i210 Driver version: ___________________________________________________________________________
PC’s Icon Tray indication: __________________________________________________________________________
Connected Device(s): _____________________________________________________________________________
3.
Provide your Service Contract number: ____________________________________________________________
4
. Describe the failure: _____________________________________________________________________________
_______________________________________________________________________________________________
_______________________________________________________________________________________________
5
. Describe any action(s) already taken to resolve the problem: ____________________________________________
_______________________________________________________________________________________________
6
. Connected device(s) make and model? _____________________________________________________________
Compliance Information
EN 55024: 2010
EN 55032: 2012/AC: 2013
AS/NZS CISPR 32: 2013
VCCI V-3/2015.04
ICES-003, Issue 6: 2016
FCC Part 15 Subpart B
Modification of NIC voids regulatory agency compliance. See packaging for DoC, FCC, Canadian and European
regulations and warnings, and other regulatory agency information.
High Risk Activities Disclaime
r: Components, units, or third-party products used in the product described herein are
NOT fault-tolerant and are NOT designed, manufactured, or intended for use as on-line control equipment in the
following hazardous environments requiring fail-safe controls: the operation of Nuclear Facilities, Aircraft Navigation or
Aircraft Communication Systems, Air Traffic Control, Life Support, or Weapons Systems ("High Risk Activities"). Lantronix
and its supplier(s) specifically disclaim any expressed or implied warranty of fitness for such High Risk Activities.
