Lantronix EDS2100, Руководство пользователя

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EDS1100/2100 Device Server User Guide 140
A: Technical Support
Lantronix offers many resources to support our customers and products at
http://www.lantronix.com/support . For instance, you can ask a question, find firmware downloads,
access the FTP site and search through tutorials. At this site you can also find FAQs, bulletins,
warranty information, extended support services and product documentation.
To contact technical support or sales, look up your local office at
http://www.lantronix.com/about/contact.html . When you report a problem, please provide the
following information:

Your name, company name, address, and phone number

Lantronix product and model number

Lantronix MAC address or serial number

Firmware version and current configuration

Description of the problem

Status of the unit when the problem occurred (please try to include information on user and
network activity at the time of the problem)