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devices. In such a case, consider trying a powered USB hub that includes a power cable.

Problem: The provided USB cable is too short

Q: Can I use my device with a longer cable?

A: Yes, provided it is certified according to USB standards. However, LaCie recommends using the cable
shipped with your device for the best results. If you use a longer cable and experience problems with
detection, transfer rates or disconnection, use the original cable included with your device.

Problem: I’m receiving file transfer error messages

Q: Did you get an “Error -50” message while copying to a FAT32 volume?

A: When copying files or folders from a computer to a FAT32 volume, certain characters in the names cannot
be copied. These characters include, but are not limited to: ? < > / \ :

Check your files and folders to ensure that these characters are not in the names.

If this is a recurring problem or you cannot find files with incompatible characters, consider reformatting the
drive to NTFS (Windows users) or HFS+ (Mac users). See 

Optional Formatting and Partitioning

.

Q: Did you get an error message telling you that the drive has been disconnected when coming out of sleep
mode?

A: Ignore this message since the drive remounts on the desktop despite the pop-up. LaCie drives conserve
power by spinning down when you set your computer to sleep mode. When the computer awakes from
sleep mode, the drive may not have enough time to spin up, causing the pop-up to appear.

Mac

Problem: The device icon does not appear on my desktop

Q: Is your Finder configured to hide hard drives on the desktop?

A: Go to Finder and then check 

Preferences | General tab | Show these items on the desktop

. Confirm that

Hard Disks

 is selected.

Q: Is your device mounting in the operating system?

15

LaCie Mobile SSD Secure

6/2/22

Содержание Mobile SSD Secure

Страница 1: ...SSD Secure User Manual Click here to access an up to date online version of this document You will also find the most recent content as well as expandable illustrations easier navigation and search capability Model ...

Страница 2: ...system format Formatting instructions 6 Frequently Asked Questions All users Ports Operating system Minimum free disk space Start here Register your device Download Toolkit Install Toolkit Eject via Finder window Eject via Desktop Compatibility with both Windows and Macs Optimized performance for Windows Optimized performance for macOS Learn more Problem My file transfers are too slow Problem I ha...

Страница 3: ... I must use a USB hub for my USB devices Problem The provided USB cable is too short Problem I m receiving file transfer error messages Problem The device icon does not appear on my desktop Problem The device icon doesn t appear in Computer 14 15 15 15 15 16 16 17 17 18 ...

Страница 4: ... Minimum system requirements Ports Use the included cable to connect your LaCie device to a computer with a USB C port Opera ng system Go to Operating System Requirements for Seagate Hardware Software Minimum free disk space 600MB recommended 4 LaCie Mobile SSD Secure 6 2 22 ...

Страница 5: ...Ge ng Started Connect the USB cable Use the USB C cable to connect LaCie Mobile SSD Secure to a computer s USB C port 5 LaCie Mobile SSD Secure 6 2 22 ...

Страница 6: ...ore Start here Using a file manager such as Finder or File Explorer open Mobile SSD Secure and launch Start Here Win or Start Here Mac Register your device You can connect your LaCie device to a USB A port on your computer A USB C to USB A cable is not included with this device Your computer must be connected to the internet to register your device and install Toolkit 6 LaCie Mobile SSD Secure 6 2...

Страница 7: ...nload Toolkit Click the Download button Install Toolkit Using a file manager such as Finder or File Explorer go to the folder where you receive downloads Click on the LaCieToolkit exe file to launch the application 7 LaCie Mobile SSD Secure 6 2 22 ...

Страница 8: ...le to launch the application Open the LaCieToolkit zip file Click on the LaCie Toolkit Installer to launch the application Your computer must be connected to the internet to install and update Toolkit 8 LaCie Mobile SSD Secure 6 2 22 ...

Страница 9: ...bit encryption Click here for details on enabling security Start a backup plan Windows only Create a plan customized for the content storage device and schedule of your choosing Click here for details on setting up a backup plan Set up a mirror folder Create a mirror folder on your PC or Mac that is synced to your storage device Whenever you add edit or delete files in one folder Toolkit automatic...

Страница 10: ...s in the notification area 3 In the list of devices choose the device you want to eject Windows displays a notification when it is safe to remove the device 4 Disconnect the device from the computer Mac There are several ways you can eject your device from a Mac See below for two options Eject via Finder window 1 Open a Finder window 2 On the sidebar go to Devices and locate the drive you want to ...

Страница 11: ...11 LaCie Mobile SSD Secure 6 2 22 ...

Страница 12: ...ompatible or recommended for built in backup utilities such as File History Windows and Time Machine macOS If you want to use one of these backup utilities you should format the drive in the native file system for the computer running the utility exFAT is not a journaled file system which means it can be more susceptible to data corruption when errors occur or the drive is not disconnected properl...

Страница 13: ...e in exFAT If you intend to use your drive with Time Machine The default format for macOS Big Sur version 11 and later is APFS The default format for macOS Catalina version 10 15 and earlier is HFS If you intend to use your drive to move files between Macs running older OS versions consider formatting your drive in HFS rather than APFS macOS file systems and Android Formatting your drive for macOS...

Страница 14: ...USB devices and see if the device s performance improves Problem I have an older computer with USB 3 0 Type A ports Q Will my device work when connected to a computer s USB 3 0 port A Yes the device is compatible with USB 3 0 ports however the product does not include a cable with a USB Type A connector Transfer rates are much slower with USB 3 0 Problem I must use a USB hub for my USB devices Q C...

Страница 15: ... to ensure that these characters are not in the names If this is a recurring problem or you cannot find files with incompatible characters consider reformatting the drive to NTFS Windows users or HFS Mac users See Optional Formatting and Partitioning Q Did you get an error message telling you that the drive has been disconnected when coming out of sleep mode A Ignore this message since the drive r...

Страница 16: ...Manager in Search to launch it Look in the Disk Drives section and if necessary click the Plus icon to view the full list of devices If you re uncertain that your drive is listed safely unplug it and then reconnect it The entry that changes is your LaCie device Q Is your device listed next to an unusual icon A Windows Device Manager usually provides information about failures with peripherals Whil...

Страница 17: ...rdous Substances in Electrical and Electronic Products To comply with China RoHS 2 we determined this product s Environmental Protection Use Period EPUP to be 20 years in accordance with the Marking for the Restricted Use of Hazardous Substances in Electronic and Electrical Products SJT 11364 2014 中国 RoHS 2 是指 2016 年 7 月 1 日起施行的工业和信息化部令第 32 号 电力电子产品限制使用有害物质管理办 法 为了符合中国 RoHS 2 的要求 我们根据 电子电气产品有害物质限制...

Страница 18: ...ctronic equipment Beginning on January 1 2018 Seagate products must comply with the Marking of presence requirements in Section 5 of CNS 15663 This product is Taiwan RoHS compliant The following table meets the Section 5 Marking of presence requirements 台灣RoHS是指台灣標準局計量檢驗局 BSMI 對標準CNS15663要求的減排電子電氣設備限用化學物質指引 從2018 年1月1日起 Seagate產品必須符合CNS15663第5節 含有標示 要求 本產品符合台灣RoHS 下表符合第5節 含有標示 要求 18 LaCie Mobile S...

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