LaCie Mobile Disk
User Manual
page 21
Troubleshooting
Problem
Question
Answer
The drive is not recog-
nized by the computer.
Has the drive been formatted?
Make sure that the drive has been formatted properly. Please see
section
3, Formatting and Partitioning
.
Does your computer’s operating
system support the file system?
Check your computer’s documentation and see section
3, Format-
ting and Partitioning
.
Is there an icon for the drive in
My
Computer
?
Go into
My Computer
and look for an icon and drive letter as-
signed to the LaCie drive. If the drive does not appear, follow the
rest of the Troubleshooting tips to isolate the problem.
Does your computer’s configuration
meet the minimum system require-
ments for use with this drive?
See section
1.2, Minimum System Requirements
for more infor-
mation.
Is the drive receiving sufficient
power?
If the LED on the front of the drive is not on, the drive may not be
recieving enough power from the USB bus on your computer. Try
connecting the USB power sharing cable as described in section
2.2, Connecting the Optional Power Sharing Cable
.
Did you follow the correct installa-
tion steps for the specific interface
and operating system?
Review the installation steps on section
2.1, Connecting the USB
2.0 Interface Cable
5.2. Windows Users
(continued on next page)
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