8. Troubleshooting
page 49
LaCie Big Disk Extreme with Triple Interface
User’s Manual
8. Troubleshooting
In the event that your LaCie Big Disk Extreme with Triple Interface is not working correctly, please refer to the following check-
list to find out where the problem is coming from. If you have gone through all of the points on the checklist and your drive is
still not working correctly, please have a look at the FAQs that are regularly published on our Web site –
www.lacie.com
.
One of these FAQs may provide an answer to your specific question. You can also visit the drivers pages, where the most
recent software updates will be available.
If you need further assistance, please contact your LaCie reseller or LaCie Technical Support (see
9. Contacting Customer
Service
for details).
Manual Updates
LaCie is constantly striving to give you the most up-to-date, comprehensive User’s Manuals available on the market. It is our
goal to provide you with a friendly, easy-to-use format that will help you quickly install and utilize the many functions of your
new device.
If your manual does not reflect the configurations of the product that you purchased, please check our Web site for the most
current version available.
These Troubleshooting tips are divided up by operating system:
Mac Users – click here
Windows Users – click here