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19

AmpliFi User Guide

Chapter 6: Diagnose

ULabs

Chapter 6: Diagnose

The 

Diagnose

 screen will check your WAN link, IP settings, 

Internet connection, and Mesh Point status .   indicates 

success .

WAN Link 

The connection between the Router and modem 

is checked . If there is an issue, please refer t

“My Internet 

is down; what do I do?” on page 22

 for instructions .

IP Address 

Displays the public IP address of the Router .

Gateway Address 

Displays the IP address of the service 

provider’s gateway router .

DNS Address 

Displays the IP address(es) of the service 

provider’s DNS server(s) .

Internet Connection 

The connection to the service 

provider is checked . If there is an issue, please refer t

“My 

Internet is down; what do I do?” on page 22

 for 

instructions .

Mesh Points Online 

Displays the number of active Mesh 

Points . If there is an issue, please ensure that each Mesh 

Points is properly plugged into a power source .

Diagnose 

Tap to run the diagnostic checks again .

Содержание AMPLIFI

Страница 1: ...AmpliFi Home Wi Fi System USER GUIDE HOME WI FI PERFECTED...

Страница 2: ......

Страница 3: ...ettings 5 Mesh Point Settings 12 Chapter 3 Performance 13 Throughput 13 ISP Test 13 Chapter 4 Guest 15 Quick Setup 15 Status and Settings 15 Chapter 5 Clients 17 Client Details 17 Chapter 6 Diagnose 1...

Страница 4: ...ii Table of Contents AmpliFi User Guide ULabs...

Страница 5: ...Connecting to the default AmpliFi wireless network SSID from a computer or tablet App Users Download and install the AmpliFi app from the App Store or Google Play Store If you are not using the app to...

Страница 6: ...Tap the touchscreen on the AmpliFi Router Use a computer or tablet to connect to the unique wireless network SSID displayed on the screen of your AmpliFi Router Please connect to this Wi Fi Network A...

Страница 7: ...s number of connected clients and active download upload speeds Tap the Router to display edit Router settings or tap a Mesh Point to display signal quality view edit the device name view Mesh Point d...

Страница 8: ...e Week Displays the day of the week Date Displays the calendar date Throughput JUL 15 NOW Total MB 317 9 126 4 Date Displays the calendar date Total MB Upload Displays the total amount of data uploade...

Страница 9: ...ou can postpone the update until an appropriate time Router Settings The Settings screen for the Router offers a variety of configuration options General Access device settings Go to General on page 6...

Страница 10: ...oid any disturbance from the backlight and preserve the LCD screen Begins Change the time that Night Mode activates Ends Change the time that Night Mode deactivates Tap to save your changes Sound Effe...

Страница 11: ...er Gateway Address Enter the IP address of the service provider s gateway router Primary DNS Address Enter the IP address of the service provider s primary DNS server Secondary DNS Address Enter the I...

Страница 12: ...guest wireless network is displayed Tap to change it Password The password to the guest wireless network is displayed Tap to change it Verify Password To change the guest password enter the new passw...

Страница 13: ...your changes Address The range of available IP addresses is displayed The DHCP server assigns IP addresses from the pool or group of IP addresses DHCP Settings Range The current range is displayed Se...

Страница 14: ...Address Enter the LAN IP address that will receive the forwarded port traffic Source Port Enter the port or ports that will be forwarded to the LAN You can identify the port or ports by name number an...

Страница 15: ...5 GHz Displays the MAC address of the guest 5 GHz wireless interface Bluetooth Displays the MAC address of the Bluetooth interface Firmware Update The Firmware Update screen allows you to check for up...

Страница 16: ...Tap to save your changes About The About screen for the Mesh Point displays the model name and version numbers of the device and software as well as the MAC addresses of the hardware interfaces Device...

Страница 17: ...ad values are labeled in the graph and the current upload and download values are displayed on the right Swipe to the right to display the Throughput pie chart It shows the percentages of current down...

Страница 18: ...14 Chapter 3 Performance AmpliFi User Guide ULabs...

Страница 19: ...e Wireless settings tap Settings for access As guests connect the number of users connected will be displayed in the app Tap Stop at any time to turn off the guest network Status and Settings active i...

Страница 20: ...Guide Chapter 4 Guest ULabs Stop Tap to disable the guest network Settings Tap to access the wireless settings for more configuration options including wireless security options Go to Wireless on pag...

Страница 21: ...nformation about the client device Hostname Displays the descriptive name of the client device Manufacturer Displays the name of the client device manufacturer Access Point Displays the name and icon...

Страница 22: ...evice is automatically displayed If you want to change it tap to edit the name MAC Address The MAC address of the client device is automatically displayed If you want to change it tap to edit the MAC...

Страница 23: ...e public IP address of the Router Gateway Address Displays the IP address of the service provider s gateway router DNS Address Displays the IP address es of the service provider s DNS server s Interne...

Страница 24: ...20 AmpliFi User Guide Chapter 6 Diagnose ULabs...

Страница 25: ...as close to the center as possible We recommend placing a Mesh Point on each side of the Router halfway between the Router and an area in the home where you have poor connectivity Tip The LEDs on the...

Страница 26: ...then connect power to the Router 6 If there is no Internet connection contact your ISP Internet Service Provider to find out if there are any outages on their end or if your account information has c...

Страница 27: ...devices may support only one frequency You can select the frequency used by your Mesh Points in the AmpliFi app The Mesh Points use the default frequency 5 GHz but can use 2 4 GHz instead if longer ra...

Страница 28: ...tings 5 Tap Apply to save your settings Configuring a Guest Network Advanced Settings When you set up your new Router you may also want to set up a guest network for friends and family See the FAQ How...

Страница 29: ...7 days a week Tap the icon in the upper left of the app and then tap Live Support Live chat is also available at help amplifi com by selecting Chat with us in the bottom right Support Online help ampl...

Страница 30: ...rademarks of Ubiquiti Networks Inc in the United States and in other countries Apple the Apple logo and iPhone are trademarks of Apple Inc registered in the U S and other countries App Store is a serv...

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