LABORIE Urocap III Owner’s Manual
UC3-UM01
50
7.
TROUBLESHOOTING
If the system is not working properly, please use the following troubleshooting table to identify the problem. If
the problem cannot be resolved by the following methods, please contact LABORIE.
DO NOT ATTEMPT TO
REPAIR OR SERVICE THE DEVICE YOURSELF.
T
ROUBLESHOOTING: ACTIONS CHART
SYMPTOMS
POSSIBLE CAUSES
CHECK/CORRECTIVE ACTION
No LED?
Power cord is unplugged?
Check power cord.
Uroflow signal does
not respond?
(Green/red bi-colour
indicator LED)
Uroflow transducer improperly
connected?
Reconnect all cables to the Urocap III.
Transducer inside housing is
disconnected?
Contact LABORIE’s Service team.
Uroflow signal
shows vibration
and/or spike
patterns?
Plastic beaker is touching the
flow funnel?
Reposition the transducer and re-check.
Patient has touched the
transducer with their feet?
Ask patient to remain calm during procedure.
Floor is unsteady?
Move to a more solid foundation.
Internal malfunction?
Contact LABORIE’s Service team.
Incorrect flow or
volume readings?
Beaker not properly seated on
transducer dish?
Adjust beaker position.
Funnel is touching beaker?
Adjust commode chair or Urocap III transducer.
Incorrect beaker in use?
Use beakers supplied by Laborie ONLY.
Urocap III is not sufficiently
warmed up?
Allow 2 minutes for transducer to warm up.
Other Possible
Symptoms
Model-specific
troubleshooting?
See following sections in this chapter for model-
specific troubleshooting.
Transducer has been damaged
by electrical shock?
Contact LABORIE’s Service team.
Internal calibration defect?
Contact LABORIE’s Service team.