IES Series User Manual V. 1.0
11
Chapter 4 Support and Warranty
4.1 Support
Should you require support for your IES switch please contact the L-com Product Support team via one of the following
methods.
__________________________________________________________________________________________
Phone
1-978-682-6936 Toll Free 1-800-341-5266
We warrant these IES Industrial Ethernet Switches for a period of three years from time of purchase. These products are
warranted against defects in workmanship or materials under normal use. We cannot warranty our products in case of misuse,
acts of God, or consequential damage. Alteration of product cancels all warranties. Under no circumstances will we be
responsible for any damage beyond the replacement cost of the defective merchandise. We reserve the right to repair or
replace any products that are returned under warranty. Products distributed by us carry the warranty of the respective
manufacturer only. Goods manufactured by us to meet Buyer’s instructions, specifications or requirements are subject to a plus
or minus deviation of five percent (5%) in quantity. This warranty applies to the original purchaser only and is not transferable.
This limited warranty covers normal use. The limited warranty does not cover damage incurred during shipment, caused by
impact with other objects, dropping, immersion in liquid; service by anyone other than us, use not in accordance with
instructions, accident, abuse, misuse, natural disasters such as flood, fire, earthquake or lightning, power surges and problems
caused by use of power supplies not supplied by us. Warranty coverage will not apply in the event the serial number or
brand-name has been removed, altered or defaced.
EXCEPT AND TO THE EXTENT EXPRESSLY SET FORTH ABOVE,
THERE ARE NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, ANY WARRANTIES OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE AND WE EXPRESSLY DISCLAIM ALL WARRANTIES
NOT STATED HEREIN.
Some states do not allow the exclusion of implied warranties or limitations on how long an implied
warranty lasts, so the above limitation may not apply to you. This warranty gives you specific legal rights, and you may also
have other rights that vary from state to state.
