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Q1: Why can’t I enter the Main Menu, or the Start-up Screen looks 

different? 

A1: Please follow the steps below: 

1.  Please check the connections. Have you properly connected all of the 

necessary cables? (For example, the power cord for your KWorld 
Media Player M100.) 

2.  Is the TV set at “YPbPr input” or “AV input” mode? 

 

Q2: How do I restore to the factory settings on my Media Player M100? 

A2: Please press the “

Menu

” key on the remote to enter the Setup page and 

select the Factory Default option then press the “

OK

” key to return to the 

factory default settings. 
 

Q3: Why is there no sound? 

A3: Please check the connection of the audio cables and the audio volume. 
 

Q4: How do I adjust the time interval for the photo slideshow? 

A4: Please press the “

Set

” key on the Remote to enter the Setup page Select 

the Slide Interval option and use the 

/

 key to select the interval period that 

you prefer. Then, press the “

OK

” key to save the setting. 

 

Q5: Why can’t my Media Player M100 detect the USB HDD enclosure? 

A5: Please follow the steps below: 

1.  Is your USB HDD enclosure working properly when it is connected to 

other devices such as your PC? 

2.  Please check if the USB HDD enclosure is properly linked with M100. 
3.  Please check the Power LED of your USB HDD enclosure to see if it’s 

properly powered-up. 

 

Q6: Why can’t my Media Player M100 detect my memory cards or USB 

memory stick? 

A6: Please check if your memory card or USB memory stick works when it is 
connected to other devices such as your PC.    If it works with other devices, 
please try re-plug it. 
 
 
 
 
 

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