This guide provides basic operation information for the TracPhone V11-IP. For complete
operation, setup, and diagnostics information, refer to the system’s comprehensive
Help, available on the Support tab of the TracPhone V11-IP web interface. If you need
any assistance, please contact KVH Technical Support.
TracPhone
®
V11
IP
Quick Start Guide
Technical Support
North/South America, Australia
:
Europe, Middle East, Asia, Africa:
Phone: 1 866 701-7103
(U.S. only)
Phone: +45 45 160 180
Phone: +1 401 851-3806
Email: [email protected]
Email: [email protected]
Press the power button on the ICM then wait 5 minutes
for system startup. When the ICM indicates “Online,”
you can make a voice call or access the Internet using
any device connected to the network.
Turning On the System
The antenna requires a clear view of the sky. Objects such
as bridges and boat masts can block satellite signals.
The antenna transmits radio frequency (RF) energy
that is potentially harmful. When the system is in use,
make sure everyone stays more than 42 feet (13 m)
away from the antenna. The minimum safe distance
increases to 101 feet (31 m) if a person is more than
6.5 feet (2 m) above the plane of the antenna’s base.
Caution – RF Radiation Hazard
You can program up to two no-transmit zones to prevent
transmissions and protect people in accessible areas
around the antenna. Refer to the Help for details.
Making a Voice Call
TO the Vessel
People on shore call your vessel by dialing one of your
vessel’s phone numbers. If they call within the same
country code as the vessel’s phone number, they may
avoid international charges. If they call from within the
same area code, they may avoid long-distance fees.
For a fee, you can choose the country code and area
code of your vessel’s phone number(s). You can also add
“virtual numbers.” For details, call KVH’s Satellite Airtime
& Product Activation department
(see www.kvh.com/
mvbcustomercenter for contact info)
.
FROM the Vessel
How you dial depends on your Line 1 phone number.
To call outside the country assigned to Line 1:
Dial <Int’l Prefix>+<Country>+<Area>+<Phone No.>
To call within the same country as Line 1:
Dial <Area>+<Phone No.>
To call within the same country & area code as Line 1:
Dial <Phone No.>
Int’l Prefix = International call prefix from Line 1 country
KVH, TracPhone, IP-MobileCast, and CommBox are trademarks of KVH Industries, Inc. mini-VSAT Broadband is a service mark of KVH Industries, Inc. iPhone, iPod touch, and iTunes are registered trademarks of Apple, Inc.
The information in this document is subject to change without notice. No company shall be liable for errors contained herein. ©2014-2015 KVH Industries, Inc., All rights reserved. 54-0906 Rev. C
