5-1
Maintenance
54-0149 Rev. D
5
Maintenance
5.1
Warranty/Service Information
KVH Industries, Inc. warrants the KVH product purchased
against defects in materials for a period of TWO (2) years and
against labor costs for a period of ONE (1) year from the date of
original retail purchase by the original purchaser. It is the
customer’s responsibility to verify the date of purchase by
returning the warranty card included with the product to KVH
within 30 days of purchase, or by providing a copy of a dated
sales receipt for the KVH product under warranty with the
warranty claim. If this date cannot be verified, the warranty
period will begin 30 days after the date of manufacture of the
original product purchased.
For additional information on KVH warranty, repair, and liability
policies, please refer to the
provided at the conclusion of this manual.
5.2
Preventive Maintenance
TracVision SA requires minimal preventive maintenance. The
following tasks are sufficient to maintain peak performance.
Monthly
•
Wash the exterior of the radome and baseplate
assembly with fresh water; a mild detergent may
be added to remove grime. Do not spray the
radome directly with high-pressure water.
•
Do not apply abrasive cleaners or volatile solvents
such as acetone to the ABS radome.
Annually
•
Remove the radome and examine the interior of
the Antenna Unit for signs of corrosion, loose
connections, or frayed or broken wires.
•
Visually inspect the elevation drive shaft to be
certain that it moves easily and is clear of grit and
debris. Clean and lubricate with silicone or white
lithium grease as required.
The serial number of your
TracVision SA will be required
during any troubleshooting or
service calls. You will find the
serial number on the
front of the antenna reflector on
the rotating plate.
