HDMI Switcher Owner’s Reference
©
2019 by Krell Industries LLC. All rights reserved.
Page 7 of 8
Warranty
This Krell product has a limited warranty of
three years
for parts and labor on circuitry from the date
of purchase extended to
five years
with submission of the Warranty Registration Card either online
at our website, or by mail within
60 days
of purchase.
Should this product fail to perform at any time during the warranty, Krell will replace it at no cost to
the owner, except as set forth in this warranty. The warranty does not apply to damage caused by
acts of nature.
The warranty on this page shall be in lieu of any other warranty, expressed or implied, including, but
not limited to, any implied warranty of merchantability or fitness for a particular purpose. There are
no warranties which exceed beyond those described in this document. If this product does not
perform as warranted herein, the owner’s sole remedy shall be repair. In no event will Krell be liable
for incidental or consequential damages arising from purchase, use, or inability to use this product,
even if Krell has been advised of the possibility of such damages.
Proof of purchase in the form of a bill of sale or receipted invoice substantiating that the unit is within
the warranty period must be presented to obtain warranty service. The warranty begins on the date
of retail purchase, as noted on the bill of sale or receipted invoice from an authorized Krell dealer or
distributor.
The warranty for Krell products is valid only in the country to which they were originally shipped,
through the authorized Krell distributor for that country, and at the factory. There may be restrictions
on or changes to Krell’s warranty because of regulations within a specific country. Please check with
your distributor for a complete understanding of the warranty in your country.
If a unit is serviced by a distributor who did not import the unit, there may be a charge for service,
even if the product is within the warranty period.
Freight to the factory is your responsibility. Return freight within the United States (U.S.A.) is included
in the warranty. If you have purchased your Krell product outside the U.S.A. and wish to have it
serviced at the factory, all freight and associated charges to the factory are your responsibility. Krell
will pay return freight to the U.S.A.-based freight forwarder of your choice. Freight and other charges
to ship the unit from the freight forwarder to you are also your responsibility.
Krell is not responsible for any damage incurred in transit. Krell will file claims for damages as
necessary for units damaged in transit to the factory. You are responsible for filing claims for
shipping damages during the return shipment.
Krell does not supply replacement parts and/or products to the owner of the unit. Replacement parts
and/or products will be furnished only to the distributor performing service on this unit on an
exchange basis only; any parts and/or products returned to Krell for exchange become the property
of Krell.
No expressed or implied warranty is made for any Krell product damaged by accident, abuse,
misuse,
natural or personal disaster, or unauthorized modification.
Any unauthorized voltage conversion, disassembly, component replacement, perforation
of chassis, updates, or modifications performed to the unit will void the warranty.
The operating voltage of this unit is determined by the factory and can only be changed by an
authorized Krell distributor or at the factory. The voltage for this product in the U.S.A. cannot be
changed until six months from the original purchase date.
In the event that Krell receives a product for warranty service that has been modified in any way
without Krell authorization, all warranties on that product will be void. The product will be returned to
original factory layout specifications at the customer’s expense before it is repaired. All repairs
required after the product has been returned to original factory specifications will be charged to the
customer, at current parts and labor rates.
All operational features, functions, and specifications and policies are subject to change.
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