14 Troubleshooting
14.1 Possible faults
14 Troubleshooting
14.1 Possible faults
Faults can have different causes. The following tables list the symptoms of a fault, the possible causes
and measures for troubleshooting.
Identifica-
tion
Fault
1
No pump suction
2
Delivery rate too low
3
Pump too loud
4
Motor overload
5
Uneven delivery rate
6
Pump has seized
7
Shaft seal leaks
14.2 Troubleshooting
Fault identification
Cause
Remedy
1
–
–
–
–
–
–
Pump suction line closed
Check the shut-off devices. If required, open.
1
2
3
–
5
–
–
Parts soiled (filter, suction line, suction valve, strainer)
Clean parts.
1
2
3
–
5
–
–
Suction head too high
Reduce the level difference.
-or-
Reduce the line length.
-or-
Increase the line cross-section.
-or-
Heat up the pumped liquid.
-or-
Install a filter / strainer with a larger mesh width. Ensure that the permissible mesh width
is not exceeded.
1
–
3
–
–
–
–
Level in the intake container too low
Fill the intake container.
1
–
–
–
–
–
–
Soiling of the filters/strainers
Clean the filters/strainers
1
–
–
–
–
–
–
Too little pumped liquid in the pump
Fill the pump with pumped liquid.
1
–
–
–
–
–
–
Incorrect pump direction of rotation
Swop the two electrical connection phases
1
–
3
4
5
–
–
Viscosity of the pumped liquid too high
Increase the temperature of the pumped liquid.
-or-
Decrease the speed.
–
2
–
–
–
–
–
Viscosity of the pumped liquid too low
Reduce the temperature of the pumped liquid.
-or-
Increase the speed.
–
2
3
–
5
–
–
Airlock/gas in the pumped liquid
1.
Test the pipe system for air admission, replace leaking parts.
2.
Reduce the suction head.
-or-
Increase the inlet pressure.
Operating instructions
OID 02en-GB Edition 2019-11
45