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Kontron RMX-1U15L Скачать руководство пользователя страница 58

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RMX-1U15L and RMX-9U15L User’s Guide

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Troubleshooting the Touchscreen

Problem

Common Installation Errors

Touchscreen does not respond to
touch

Review the installation procedures. Are all
cables connected properly?

After you installed TouchWare, did you restart
your PC to activate the touchscreen driver?

Are the communication settings correct? Is the
touchscreen trying to use the same COM port or
IRQ as another device (for example, a mouse)?
If so, a hardware device conflict will result and
the touchscreen will not work.

Touchscreen is not accurate

Calibrate the touchscreen for the current video
resolution and operating system.

Cursor does not follow finger
movement or does not reach the
edges of the screen

Calibrate the touchscreen for the current video
resolution and operating system.

Cursor is not located directly
underneath your finger

Open the touchscreen control panel and make
sure all cursor offsets (vertical, edge/
horizontal) are turned off.

Calibrate the touchscreen for the current video
resolution and operating system.

Cursor is extremely jittery or erratic

Stabilize the cursor by adjusting the operating
frequency of the touchscreen controller.

Cursor lags finger

Lower the baud of the touchscreen controller
and the touchscreen driver.

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Содержание RMX-1U15L

Страница 1: ...www kontron com RMX 1U15L and RMX 9U15L User s Guide Manual PN 931 0065 00 A August 2002...

Страница 2: ...y copyrights or patents and does not convey any license under the patent rights of Kontron nor the rights of others Kontron is a registered trademark of Kontron All trademarks registered trademarks an...

Страница 3: ...ompliance Statement xxii CE Certification xxii Guarantee and Warranty Policy xxiii Guarantee xxiii Limited Warranty xxiii Return Procedure xxiv Limitation of Liability xxv Chapter 1 Monitor Setup Over...

Страница 4: ...ges 2 8 Displaying the Options Video Mode 2 9 Menu Options Video Mode 2 10 Table 2 3 Display Options for Video and S Video Mode 2 10 Chapter 3 Maintenance and Troubleshooting Maintenance 3 3 Troublesh...

Страница 5: ...ngth of Slide Rail 1 9 Figure 1 5 Mounting Slide Rail to Back of Rack 1 10 Figure 1 6 Mounting Slide Rail to Front of Rack 1 10 Figure 1 7 Sliding Inner Rail into Outer Rail 1 11 Figure 1 8 Pressing L...

Страница 6: ...vi RMX 1U15L and RMX 9U15L User s Guide This page intentionally left blank...

Страница 7: ...Safety Instructions Contents Before You Begin xi Installation Precautions xii Cleaning Precautions xiv Rack Mounting Precautions xiv Service and Repair Precautions xv Safety Standards xv...

Страница 8: ...viii RMX 1U15L and RMX 9U15L User s Guide This page intentionally left blank...

Страница 9: ...any of the covers Only qualified experienced authorized electronics service personnel should access the interior of the monitor Opening or removing the cover may exposure you to dangerous voltage tha...

Страница 10: ...onitor to properly wired and grounded power sources Be sure to tighten all connector screws J Reliable earthing of this equipment must be maintained Particular attention should be given to supply conn...

Страница 11: ...s in electrical power use a surge suppressor line conditioner or uninterruptible power supply UPS J Consideration should be given to the connection of the equipment to the supply circuit and the effec...

Страница 12: ...ot the screen sothat the drippings do not seep inside the display or stain the bezel Wipe the screen without applying excess pressure J Do not place the product on an unstable cart or table Doing so m...

Страница 13: ...t of other controls may result in damage and will often require extensive work by a qualified technician to restore the product to normal operation J The monitor has been dropped or the frame has been...

Страница 14: ...xiv RMX 1U15L and RMX 9U15L User s Guide This page intentionally left blank...

Страница 15: ...ix Unpacking xx Regulatory Compliance Statements xxi FCC Compliance Statement for Class B Devices xxi Industry Canada Compliance Statement xxii CE Certification xxii Guarantee and Warranty Policy xxii...

Страница 16: ...xvi RMX 1U15L and RMX 9U15L User s Guide This page intentionally left blank...

Страница 17: ...ng and connecting the monitors J Chapter 2 Video Display Adjustment describes how to adjust the video display using the front panel control buttons and on screen display OSD menu J Chapter 3 Maintenan...

Страница 18: ...age using the online form under Contact Us on our web site www kontron com under Technical Support Detail any errors you find We will correct the errors or problems as soon as possible and post the re...

Страница 19: ...trical component Disclaimer We have tried to identify all situations that may pose a warning or caution condition in this user s guide However Kontron does not claim to have covered all situations tha...

Страница 20: ...g material for possible future shipment 2 Remove all items from the box If any items listed on the purchase order are missing notify Kontron customer service immediately 3 Inspect the product for dama...

Страница 21: ...ce will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user i...

Страница 22: ...device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Industry Canada Compliance Statement This C...

Страница 23: ...des software cables etc within 30 days of receipt and in an as new and resalable condition The Return Procedure must be followed to assure a prompt refund Restocking Charges Product returned after 30...

Страница 24: ...er All product s returned to Kontron for service or credit must be accompanied by a Return Material Authorization RMA Number Freight on all returned items must be prepaid by the customer who is respon...

Страница 25: ...roduct furnished hereunder Kontron s liability shall in no event exceed the purchase price of the product purchased hereunder The foregoing limitation of liability shall be equally applicable to any s...

Страница 26: ...up the Monitor 1 7 Unpacking 1 8 RMX 1U15L Rack Mounting 1 9 RMX 9U15L Rack Mounting 1 13 Installing the Video Card and Video Driver 1 14 Connecting the Monitor 1 15 Turning On the Monitor 1 17 Testi...

Страница 27: ...h of rack space and has a depth of only two 2 inches leaving ample amount of space to mount products behind it Both the RMX 1U15L and RMX 9U15L monitors feature a 15 inch LCD flat panel display with f...

Страница 28: ...ty and state of the art features mounted in an industrial grade rack mount chassis The RMX 1U15L and RMX 9U15L monitors provides flicker free color images at optimal resolutions The monitors 0 297mm p...

Страница 29: ...e monitors Plug n Play features support Windows 95 98 ME 2000 XP and NT while a universal power supply ensures global applicability The RMX 1U15L and RMX 9U15L monitors are compatible with most analog...

Страница 30: ...driver already installed for the monitor If you need to install a video card or a video driver refer to your computer documentation for instructions J Macintosh computers require a mac adapter for vi...

Страница 31: ...software driver are already installed in your system J Connect the monitor to a computer J Power on the monitor and test your setup J Install the touchscreen software touchscreen models only J Calibra...

Страница 32: ...M containing this user s guide J CD ROM containing the touchscreen software touchscreen models The complete RMX 9U15L RT package consists of J RMX 9U15L or RMX 9U15L RT monitor J Eight 10 32 screws J...

Страница 33: ...ps and a flat head screwdriver 2 Determine the mounting location Then mark the rack mounting holes both in front and back ofthe rack 3 Adjust the length of the slide rails to fit the rack depth by loo...

Страница 34: ...s ear behind the rack mounting flange Line up the slide rail screw holes with the marked rack mounting holes and install a 10 32 screw intothe top and bottom holes with a flat head screwdriver Positi...

Страница 35: ...eful not to damage cabling Figure 1 7 Figure 1 7 Sliding Inner Rail into Outer Rail 8 Press the locking tabs against the inner rail and slowly continue sliding the monitor into place Figure 1 8 Figure...

Страница 36: ...1 12 RMX 1U15L and RMX 9U15L User s Guide up like you are opening a suitcase Tilt the monitor until you achieve the desired viewing angle Figure 1 9 Monitor Correctly Mounted in Rack...

Страница 37: ...tain a flat head screwdriver 2 Determine the mounting location Then mark the rack mounting holes in front ofthe rack 3 Hold the RMX 9U15L RT firmly with the handles towards you Position the monitor in...

Страница 38: ...th also called color palette or number of colors Each video card has several controls that let you adjust the display settings However the software and driver for each video card is unique In most cas...

Страница 39: ...th your video card Connecting the Monitor To connect an RMX 1U15L RT or RMX 9U15L RT monitor to a computer perform the following steps 1 Turn off your computer You should always turn off your computer...

Страница 40: ...1 16 RMX 1U15L and RMX 9U15L User s Guide 4 Plug the monitor s power cable into an appropriate AC outlet Figure 1 11 Figure 1 11 RMX 1U15L RT and RMX 9U15L RT Cabling Diagram...

Страница 41: ...he Monitor To test that the monitor is working properly perform the following steps 1 Power up the monitor and then turn on your computer 2 Make sure the video image is centered within the screen area...

Страница 42: ...ting systems J Windows 95 98 ME XP 2000 J Windows NT 4 0 J Windows NT 3 51 J Windows 3 1x J MS DOS J OS 2 System 3 x and 4 x To install the touchscreen software refer to the installation booklet that...

Страница 43: ...and locates the center of the touchscreen If the screen is not calibrated properly the active area of the touchscreen may not be aligned with the video or may be unnecessarily small in size To calibr...

Страница 44: ...te to a mouse click double click and drag J Define whether you hear a beep when you touch the screen or when you lift your finger off the screen J Define how fast you must touch the screen to produce...

Страница 45: ...ard 2 4 Plug and Play 2 4 Video Display Controls 2 5 Table 2 1 Monitor Adjustment Controls 2 5 Displaying the Options 2 6 Menu Options 2 7 Table 2 2 Display Adjustment Options 2 7 Changing a Setting 2...

Страница 46: ...ntal and vertical position of the image This chapter presents guidelines for adjusting the video display and describes how to use the monitor controls to adjust the image to your liking Guidelines Bef...

Страница 47: ...or shape may change This behavior is normal You can readjust the image using the monitor controls described in this chapter For more information on adjusting the desktop area resolution color depth o...

Страница 48: ...he power LED Refer to Table 2 1 for a description of the control buttons Table 2 1 Monitor Adjustment Controls Figure 2 1 Front Panel Control Buttons Control Button Description J To move to previous i...

Страница 49: ...y of the possible options highlighted The screen adjustment options are displayed as icons with a short description of the option Refer to Table 2 2 for a description of each icon and its function Cli...

Страница 50: ...crease it Horizontal Position Shifts the image on the screen horizontally Press the button to move the screen image to the left or press the button to move it to the right Vertical Position Shifts the...

Страница 51: ...ox on the screen to exit the OSD menu All changes are saved and the menu display disappears Or do not press any buttons for approximately 15 seconds The menu display will automatically close and save...

Страница 52: ...ed for both S Video and Video modes The screen adjustment options are displayed as icons with a short description of the option Refer to Table 2 3 for a description of each icon and its function Click...

Страница 53: ...darker or press the 1 button to make it brighter Contrast Adjusts the screen contrast to match your personal preference Press the 2 button to decrease contrast or press the 1 button to increase it Sh...

Страница 54: ...Chapter 3 Maintenance and Troubleshooting Contents Maintenance 3 3 Troubleshooting the Monitor 3 4 Troubleshooting the Touchscreen 3 6 Screen Error Messages 3 7...

Страница 55: ...g instructions J Adjust the OSD controls Refer to Chapter 2 for more information J Keep all ventilation holes and openings clean Vacuum the openings if you notice dirt accumulating on them J Do not bl...

Страница 56: ...t Is the monitor receiving a valid video signal from the computer 1 Make sure the computer is powered on 2 Make sure the video cable is connected properly and securely to the computer 3 Make sure no p...

Страница 57: ...abnormal Follow these steps 1 Make sure the video cable is connected properly and securely to the computer 2 Make sure no pins are bent in the video cable connector 3 Make sure a magnetized object is...

Страница 58: ...screen is not accurate Calibrate the touchscreen for the current video resolution and operating system Cursor does not follow finger movement or does not reach the edges of the screen Calibrate the to...

Страница 59: ...are inactive This message will appear for 10 seconds before turning off If the video cable is connected to the computer this information is not displayed Video Signal Out of Specification If the vide...

Страница 60: ...ions Contents Monitor Details 4 3 Touchscreen Details 4 7 Environment Conditions 4 8 Agency Approvals 4 9 Power Management 4 10 Table 4 1 Power Management Specifications 4 10 Connectors 4 11 Table 4 2...

Страница 61: ...36in rail depth Display Type LCD TFT active matrix with built in power saving and back light protection functions Display Size 15 381mm diagonal Viewing area H x W 8 98 x 11 97in 228 1 x 304 0mm Dimen...

Страница 62: ...s colors Resolution VGA to XGA 1024 x 768 85Hz Brightness 200nits cd m2 minimum Response Time Tr 13ms Tf 27ms Video Input Video Analog RGB 75ohms 0 7 1 Vp p Y C Video S Video and composite Sync H V se...

Страница 63: ...SUB D socket AV connector S Video connector Monitor Control Type Digital microprocessor OSD control Preset Display Modes 17 factory preset modes 9 user settable VESA Plug n Play Level DDC1 and DCC2B...

Страница 64: ...TCO 99 and Energy 2000 compliant Power Consumption 16watts typical 30watts maximum Construction Material 16GA CRS C1010 clear zinc Color Black paint medium texture Weight Net RMX 1U15L RT 16lbs 7 1kg...

Страница 65: ...Resolution 1024 touch points per axis within the calibrated area Optical Clarity At least 81 light transmission at 550nm when bonded 1024 x 1024 resolution Touch Contact Requirement As low as 3ms Gla...

Страница 66: ...perature Operating 0 to 50 C 0 to 122 F Storage 20 to 60 C 4 to 140 F Relative Humidity Operating 10 to 85 RH 40 C non condensing Storage 10 to 90 RH 40 C non condensing Altitude Operating 0 to 10 000...

Страница 67: ...ents 100 240VAC 47 63Hz 1 0A max Input Current low brightness 350mA min 380mA typical 430mA max 3 pin plug CEE22 Agency Approvals FCC Conformity with Part 15B Class B CE Conformity with EU EMC Directi...

Страница 68: ...ts the power management specifications for the RMX 1U15L and RMX 9U15L monitors The PC automatically invokes the power management feature if you do not use the touchscreen mouse or keyboard for a user...

Страница 69: ...X 9U15L User s Guide Specifications Connectors Table 4 2 VGA Connector Pin Signal Name 15 Pin SUB D Socket 1 Red 2 Green 3 Blue 4 5 Not connected 6 8 GND 9 Not connected 10 GND 11 12 Not connected 13...

Страница 70: ...Appendix A Preset Display Modes Contents Monitor Setup A 3 Table A 1 Preset Display Modes A 3...

Страница 71: ...ll be stored in the monitor as a user defined mode The only condition to store as a user mode is that there must be a 1KHz difference for horizontal frequency or 1Hz for vertical frequency or the sync...

Страница 72: ...A 4 RMX 1U15L and RMX 9U15L User s Guide 15 XGA 1024x768 72Hz 16 XGA 1024x768 75Hz 17 XGA 1024x768 85Hz Mode Resolution...

Страница 73: ...ogy Equipment The technical documentation required to demonstrate this product meets the requirements of the EMC Directive and the Low Voltage Directive has been compiled by Kontron and is available f...

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