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RMX-1U15L and RMX-9U15L User’s Guide
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Troubleshooting the Monitor
Problem Possible Causes and Solutions
No image
displayed on
monitor
(blank screen) Is the monitor receiving power?
1) Make sure the computer’s power cable is connected properly
and securely into a grounded electrical outlet.
2) Make sure the monitor’s power cable is connected properly
and securely to an electrical outlet.
3) Make sure the panel is in an open and raised position for the
power switch to automatically activate.
4) If this doesn’t work, try using another electrical outlet.
Is the monitor receiving a valid video signal from the computer?
1) Make sure the computer is powered on.
2) Make sure the video cable is connected properly and securely
to the computer.
3) Make sure no pins are bent in the video cable connector on
the computer.
4) Make sure the video card is firmly seated in the card slot in
your computer.
Is the monitor in Power Management mode?
Touch the mouse, press any key on the keyboard, or use the
touchpad to restore operation.
Are the brightness and the contrast settings too low?
Use the monitor controls to adjust these values.
Abnormal image Follow these steps:
1) Make sure the video signal is within specifications for the
monitor
2) Make sure the video cable is connected properly and securely
to the computer.