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Solving Problems with Media Misfeeds

129

Solving Problems with Media Misfeeds

"

Frequent misfeeds in any area indicate that area should be checked,
repaired, or cleaned. Repeated misfeeds may also happen if you’re
using unsupported print media or original media.

Symptom

Cause

Solution

Several
sheets go
through the
machine
together.

The front edges of
the media are not
even.

Remove the media and even up the
front edges, then reload it.

The media is moist
from humidity.

Remove the moist media and replace it
with new, dry media.

Too much static elec-
tricity is present.

Do not fan transparencies.

Media mis-
feed mes-
sage stays
on.

Engine cover needs
to be opened and
closed again to reset
the machine.

Open and close the engine cover
again.

Some media remains
misfed in the
machine.

Recheck the media path and make
sure that you have removed all of the
misfed media.

Duplex
option mis-
feeds.

Unsupported media
(wrong size, thick-
ness, type, etc.) is
being used.

Use KONICA MINOLTA-approved
media. See “Specifications” on page
24.

Also, refer to printer. konicaminolta.
com for a complete list of currently
approved media.
Plain paper, recycled paper can be
autoduplexed if the duplex option is
installed and the media type is set
properly in the driver. See “Specifica-
tions” on page 24.
Make sure that you have not mixed
media types in Tray 1.
Do not duplex, envelopes, labels, letter
head, postcards, card stock, coated
paper, or transparencies.

Media is still being
misfed.

Recheck the media path inside the
duplex option and make sure that you
have removed all of the misfed media.

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Содержание Magicolor 2480 MF

Страница 1: ...magicolor 2480 MF User s Guide 4556 9593 01A 1800794 001B ...

Страница 2: ...ithout written permission of KONICA MINOLTA BUSINESS TECHNOLOGIES INC Notice KONICA MINOLTA BUSINESS TECHNOLOGIES INC reserves the right to make changes to this guide and to the equipment described herein without notice Consid erable effort has been made to ensure that this guide is free of inaccuracies and omissions However KONICA MINOLTA BUSINESS TECHNOLOGIES INC makes no warranty of any kind in...

Страница 3: ...under this Agreement to an assignee of all of Licensee s right and interest to such Software and Documentation Assignee provided you transfer to Assignee all copies of such Software and Documentation Assignee agrees to be bound by all of the terms and conditions of this Agreement 5 You agree not to modify adapt or translate the Software and Documentation 6 You agree that you will not attempt to al...

Страница 4: ...ments off as the originals The following is not a complete list but is meant to be used as a guide to responsible copying Financial Instruments z Personal checks z Traveler s checks z Money orders z Certificates of deposit z Bonds or other certificates of indebtedness z Stock certificates Legal Documents z Food stamps z Postage stamps canceled or uncanceled z Checks or drafts drawn by government a...

Страница 5: ... states only This symbol means Do not dispose of this product together with your household waste Please contact the Local Authority for appropriate dis posal instructions In the case of a new device being purchased the used one can also be given to our dealer for appropriate disposal Recycling of this product will help to conserve natural resources and prevent potential negative consequences for t...

Страница 6: ......

Страница 7: ...es 3 Front View 3 Front View with Options 5 Rear View with Options 5 Utilities and Documentation CD ROM 6 Printer Drivers 6 Scanner Driver 6 Utilities 6 System Requirements 7 2 Control Panel and Configuration Menu 9 About the Control Panel 10 Control Panel Indicators and Keys 10 Display Indications 13 Main Screen 13 Print Screen 14 ...

Страница 8: ...lope 27 Labels 28 Letter Head 29 Postcard 29 Transparency 30 Coated Paper 31 Guaranteed Imageable Printable Area 32 Imageable Area Envelopes 32 Page Margins 32 Media Storage 33 Output Bin 33 Loading Media 35 Tray 1 Multipurpose Tray 35 Loading Plain Paper 35 Other Media 38 Loading Envelopes 38 Loading Labels Postcard Card Stock Transparency Coated Paper 44 Tray 2 46 Loading Plain Paper 46 Original...

Страница 9: ...g Direct Print 61 Direct Printing 62 Printing Directly from a Digital Camera 62 6 Using the Copier 65 Making Basic Copies 66 Basic Copy Operation 66 Specifying the Zoom Ratio 67 Selecting a Preset Zoom Ratio 67 Specifying a Custom Zoom Ratio 67 Selecting the Copy Density 67 Selecting the Media Tray 68 Making Advanced Copies 69 Setting 2in1 Copying 69 Setting Duplex 2 Sided Copying 69 Duplex 2 Side...

Страница 10: ...ior 98 Interior 99 Cleaning the Media Feed Roller and Laser Lens 99 Cleaning the Duplex Option Feed Rollers 105 Cleaning the Media Feed Rollers for Tray 2 106 Cleaning the Media Feed Rollers for the ADF 108 Storing the Machine 109 10 Troubleshooting 111 Introduction 112 Printing the Machine Status List 112 Preventing Media Misfeeds 113 Understanding the Media Path 114 Clearing Media Misfeeds 114 M...

Страница 11: ...ce Messages 149 11 Installing Accessories 151 Introduction 152 Duplex Option 153 Installing the Duplex Option 153 Tray 2 157 Installing Tray 2 157 A Appendix 159 Safety Specifications 160 Technical Specifications 161 Consumable Life Expectancy Chart 164 User Replaceable 164 Service Replaceable 164 Our Concern for Environmental Protection 165 What is an ENERGY STAR product 165 Index 167 ...

Страница 12: ......

Страница 13: ...1 Introduction ...

Страница 14: ...to the recommended space requirements detailed below The options appear shaded in the above illustration Installation Precautions When setting up this machine on a desk make sure that the supports do not extend off the desk 528 mm 20 8 Front View Side View 138 mm 5 4 581 mm 22 9 902 mm 35 5 531 mm 20 9 233 mm 9 2 100mm 3 9 100 mm 3 9 768 mm 30 2 100mm 3 9 187mm 7 4 ...

Страница 15: ... Control panel 3 Automatic Document Feeder ADF 3 a ADF feed cover 3 b Document guide 3 c Document feed tray 3 d Document output tray The ADF may appear as document cover in some messages such as error messages 4 Engine cover 5 Digital Camera Direct Print port 6 Tray 1 Multipurpose tray 7 Front cover 8 Original glass 9 Original cover pad 10 Scanner unit 11 Scanner unit release lever 8 10 11 9 1 7 2...

Страница 16: ...ne 4 12 Power switch 13 USB port 14 Fuser unit 15 Fuser separator levers 16 Transfer belt unit 17 Drum cartridge 18 Toner cartridge carousel con taining 4 toner cartridges C M Y and K 19 Scanner lock 13 12 16 14 17 18 15 15 19 Rear View ...

Страница 17: ...Getting Acquainted with Your Machine 5 20 Toner cartridge Front View with Options 1 Tray 2 Rear View with Options 1 Duplex option 17 20 1 1 ...

Страница 18: ...for Windows Me 98SE Drivers Use Benefit TWAIN Driver for Windows XP 2000 Me 98 SE This driver enables you to set scan ning functions such as the color set ting and size adjustments For details refer to TWAIN Driver Settings on page 74 WIA Driver for Windows XP This driver enables you to set scan ning functions such as the color set ting and size adjustments For details refer to WIA Driver Set ting...

Страница 19: ...puter Pentium 2 400 MHz or higher Operating System Microsoft Windows XP Home Edition Professional Windows 2000 Windows Me Windows 98SE Free hard disk space 256 MB or more RAM 128 MB or more CD ROM DVD drive I O interface USB Revision 2 0 and USB Revision 1 1 compliant port ...

Страница 20: ......

Страница 21: ...2 Control Panel and Configuration Menu ...

Страница 22: ... Machine Status List For details refer to Printing the Machine Status List on page 112 3 Display Displays information such as the media type copy density and zoom ratio For details refer to Display Indications on page 13 Displays an error message when an error occurs For details on error messages refer to Status Error and Service Messages on page 143 4 Keypad Type in values such as the desired num...

Страница 23: ...ress to move up and down through the setting screens such as the configuration menu Press to specify the zoom ratio in 0 01 incre ments Setting range 0 50 to 2 00 14 Menu Select key Press to display the configuration menu Press to select the setting that is currently dis played 15 Cancel C key Press to cancel the setting that is currently dis played Press to clear the specified number of copies Pr...

Страница 24: ...ntrol Panel 12 19 Start B W key Press to begin monochrome copying 20 Stop Reset key Press to stop copying Press to return the copy density zoom ratio and number of copies to their default settings No Name Function ...

Страница 25: ... Zoom ratio Indicates the zoom ratio appears to the right of the zoom ratio when 2in1 copying is set 3 Number of copies Indicates the number of copies appears to the left of the number of copies when collated copying is set 4 Copy density Indicates the copy density 5 Media tray media size Indicates the media tray and media size that is selected 6 Status Displays messages such as when media is empt...

Страница 26: ...main screen is displayed press the Display key to display the toner supply screen shown above This screen provides a rough estimate of the amount of toner remaining To return to the main screen from the toner supply screen press the Cancel C key No Indication Description 1 Status Displays messages indicating operations such as printing 2 Media tray media size Indicates the media tray and media siz...

Страница 27: ...NT COUNT COLOR COPY X X indicates the number of pages Use the and keys to view the number of pages for COLOR PRINT MONO COPY and MONO PRINT To return to the main screen from the screen for viewing the number of printed pages press the Cancel C key Press Key Display Reads Display key Toner supply screen Right key TOTAL COUNTER Menu Select key TOTAL PRINT COUNTER Right key TOTAL SCAN COUNTER Menu Se...

Страница 28: ...nter the configuration menu Main screen 1 AUTO PANEL RESET 2 ENERGY SAVE MODE 3 LCD CONTRAST 1 TRAY1 PAPER 2 TRAY2 PAPER 2 DENSITY LEVEL 3 OUTPUT PRIOR ITY 4 MODE 5 QUALITY MACHINE SETTING PAPER SOURCE COPY SETTING Displays only if Tray 2 is installed 1 PAPER PRIOR ITY 4 LANGUAGE 5 LAMP OFF TIME 2 PAPER SIZE 3 N UP LAYOUT DIRECT PRINT 1 IMAGE QUALITY 2 DATE FORMAT 3 PRESET ZOOM INITIAL USER DATA 1...

Страница 29: ... Setting 1 15 50 Enters Energy Save mode in order to conserve energy when no operation is performed Specify the length of time in minutes until the machine enters Energy Save mode 3 LCD CONTRAST Setting LIGHT DARK Specify the brightness of the display 4 LANGUAGE Setting ENGLISH JAPANESE FRENCH GERMAN SPANISH PORTUGUESE ITALIAN CZECH Select the language of the menus and messages that appear in the ...

Страница 30: ...TCARD is selected J POSTCARD DOUBLE POSTCARD Select the type and size of the media loaded into Tray 1 When a media type is selected a screen appears showing the available media sizes The available media sizes differ depending on the selected media type The default paper size for a setting other than ENVE LOPE or POSTCARD is LETTER for 110 V models and A4 for 220 V models 2 TRAY2 PAPER Media type P...

Страница 31: ...while the main screen is displayed this menu item is set to TRAY1 2 DENSITY LEVEL Setting LIGHT DARK Select the default copy density 3 OUTPUT PRIORITY Setting NON SORT Select whether or not collated copying is given priority If the Stop Reset key is pressed while the main screen is displayed this menu item is set to NON 4 MODE Setting MIX TEXT PHOTO Select the type of document being copied If the ...

Страница 32: ...e settings 2 DATE FORMAT Setting MM DD YYYY DD MM YYYY YYYY MM DD Specify the order of the year month and day specified in 1 DATE TIME MM indicates the month DD indicates the day and YYYY indicates the year 3 PRESET ZOOM Setting INCH METRIC Select whether the preset zoom ratios are set in inches or millimeters The default setting for 110 V models is INCH and the default setting for 220 V models is...

Страница 33: ...lect the resolution for direct printing DRAFT 600 dpi 600 dpi NORMAL 1200 dpi 600 dpi FINE 2400 dpi 600 dpi 2 PAPER SIZE Setting LETTER A4 A5 B5 J POSTCARD LTR 2UP SPL A4 4UP SPL A4 2UP SPL Select the media size for direct printing 3 N UP LAYOUT Setting 1 2 3 4 6 8 Select the number of images that will be printed on a single sheet of media ...

Страница 34: ......

Страница 35: ...3 Media Handling ...

Страница 36: ...No Yes Yes No Statement 5 5 x 8 5 140 0 x 216 0 1 No Yes Yes No UK Quarto 8 0 x 10 0 203 2 x 254 0 1 No No Yes No Custom Minimum 3 6 x 7 8 92 0 x 198 0 1 No No Yes No Custom Maximum 8 5 x 14 0 216 0 x 356 0 1 No No Yes No A4 Transparency 8 2 x 11 7 210 0 x 297 0 1 No Yes Yes No Letter Transparency 8 5 x 11 0 215 9 x 279 4 1 No Yes Yes No J Postcard 3 9 x 5 8 100 0 x 148 0 1 No Yes Yes Yes Double P...

Страница 37: ...isfeeds or damage to the machine DO NOT use media that is Coated with a processed surface such as carbon paper and colored paper that has been treated Carbon backed Unapproved iron on transfer media such as heat sensitive paper heat pressure paper and heat press transfer paper Cold water transfer paper Pressure sensitive Designed specifically for inkjet printers such as superfine paper glossy film...

Страница 38: ...gles Attached with glue tape paper clips staples ribbons hooks or buttons Acidic Any other media that is not approved Card Stock Paper thicker than 90 g m2 24 lb bond is referred to as card stock Test all card stock to ensure acceptable performance and to ensure that the image does not shift You can print continuously with card stock However this could affect the media feed depending on the media ...

Страница 39: ...lso referred to as 90 lb index stock Use envelopes that are Common office envelopes approved for laser printing with diagonal joints sharp folds and edges and ordinary gummed flaps Because the envelopes pass through heated rollers the gummed area on the flaps may seal Using envelopes with emulsion based glue avoids this problem Approved for laser printing Dry DO NOT use envelopes that have Sticky ...

Страница 40: ...nd print one sheet at a time Try printing your data on a sheet of plain paper first to check placement Check your application documentation for more information on printing labels 43 lb bond is also referred to as 90 lb index stock Use label sheets that are Recommended for laser printing DO NOT use label sheets that Have labels that easily peel off or have parts of the label already removed Have b...

Страница 41: ...affect the media feed depending on the media quality and printing environment If problems occur stop the continuous printing and print one sheet at a time Try printing your data on a sheet of plain paper first to check placement Capacity Tray 1 Up to 50 sheets depending on their size and thickness Tray 2 Not supported Driver Media Type Letter Head Duplexing See page 40 for supported sizes face up ...

Страница 42: ...If you touch the face of the transparencies with your bare hands print quality may be affected Keep the media path clean Transparencies are especially sensitive to a dirty media path If there are shadows on either the top or the bottom of the sheets see chapter 9 Maintenance Remove transparencies as soon as possible from the output bin to avoid static buildup You can print continuously with transp...

Страница 43: ...cceptable performance and to ensure that the image does not shift You can print continuously with coated paper However this could affect the media feed depending on the media quality and printing environment If problems occur stop the continuous printing and print one sheet at a time DO NOT use coated paper that is Mixed with any other media in the trays as this will cause media misfeed ing Specif...

Страница 44: ...color on legal size media the bottom margin is 10 mm 0 394 When printing on coated paper the top margin is 10 mm 0 394 Imageable Area Envelopes Envelopes have a nonguaranteed imageable area that varies with envelope type The envelope print orienta tion is deter mined by your appli cation Page Margins Margins are set through your application Some applications allow you to set custom page sizes and ...

Страница 45: ...e 35 C 95 F and dust Avoid leaning against other objects or placing it in an upright position Before using stored media do a trial print and check print quality Output Bin All printed media is output to the face down output bin This tray has a capac ity of approximately 100 sheets A4 Letter of 80 g m2 22 lb media If the media is stacked too high in the output bin your machine may experience media ...

Страница 46: ...izontal Press and hold in the button on the right side of the output bin to lower the bin to the horizontal position In addition the output bin extension can be pulled out to two different positions Use the appropriate position depending on the size of the media being printed on ...

Страница 47: ...edia type except plain paper Continuous printing on media other than plain paper such as envelopes labels card stock transparencies or coated paper may adversely affect print quality or reduce engine life When refilling media first remove any media remaining in the tray Stack it with the new media even the edges then reload it Do not mix media of different types and sizes as this will cause media ...

Страница 48: ...Loading Media 36 When loading large sized paper in Tray 1 open the front panel of Tray 1 2 3 Face up ...

Страница 49: ...Loading Media 37 Do not load paper above the M mark Up to 200 sheets 80 g m2 22 lb of plain paper can be loaded into the tray at one time 4 5 ...

Страница 50: ...ading Media 38 Other Media When loading media other than plain paper set the media mode for exam ple Envelope Labels Cardstock or Transparency in the driver for optimum print quality Loading Envelopes 1 2 ...

Страница 51: ...re that the folds of the flaps are firmly pressed other wise the envelopes may become wrinkled or a media misfeed may occur Up to 10 envelopes can be loaded into the tray at one time For envelopes with the flap along the long edge load the envelopes with the flap toward the left of the machine 4 Flap side down ...

Страница 52: ...Loading Media 40 5 6 The scanner unit cannot be released if the ADF has been opened Be sure to gently close the ADF first then release the scanner unit ...

Страница 53: ...Loading Media 41 7 Be careful not to touch the plate on the back of the scanner unit 8 Do not touch the transfer belt ...

Страница 54: ...Loading Media 42 If there is media in the output bin remove it Before opening the engine cover be sure to fold up the output bin 9 ...

Страница 55: ...Loading Media 43 10 11 Before printing on media other than envelopes be sure to move the fuser separator levers on the fuser unit to their original positions ...

Страница 56: ...Loading Media 44 Loading Labels Postcard Card Stock Transparency Coated Paper 1 2 3 Up to 50 sheets can be loaded into the tray at one time Face up ...

Страница 57: ...Loading Media 45 4 5 ...

Страница 58: ...Loading Media 46 Tray 2 Loading Plain Paper 1 2 ...

Страница 59: ...Loading Media 47 3 4 5 Do not load above the 100 line Up to 500 sheets 80 g m2 22 lb of plain paper can be loaded into the tray at one time Face up 100 75 50 ...

Страница 60: ...Loading Media 48 6 7 ...

Страница 61: ...uments can be loaded into the ADF Do not load the following types of documents into the ADF Documents containing pages of different sizes Wrinkled folded curled or torn documents Highly translucent or transparent documents such as overhead transpar encies or diazo photosensitive paper Coated documents such as carbon backed paper Documents printed on paper thicker than 135 g m 36 lb Documents with ...

Страница 62: ...Original Media 50 Documents with pages that have had cutouts removed or are cutouts Label sheets Offset printing masters Documents with binder holes ...

Страница 63: ...Loading a Document to be Copied 51 Loading a Document to be Copied Placing a Document on the Original Glass 1 2 Align the document with the arrow on the left side toward the rear of the machine Document ...

Страница 64: ...Loading a Document to be Copied 52 3 Loading a Document into the ADF 1 Before loading a docu ment into the ADF check that no document pages remain on the original glass 2 Document ...

Страница 65: ...4 Using the Printer Driver ...

Страница 66: ...n and choose Printing Preferences Windows Me 98SE From the Start menu choose Settings and then Printers to display the Printers directory Right click the KONICA MINOLTA magicolor 2480MF icon and choose Properties Choose Printer Properties 2 If you have installed available options proceed with the next step Other wise proceed with step 8 3 Select the Device Options Setting tab 4 Select an option on...

Страница 67: ...sing Windows 98SE restart the computer after uninstalling the printer driver Displaying Printer Driver Settings Windows XP 1 From the start menu choose Printers and Faxes to display the Printers and Faxes directory 2 Right click the KONICA MINOLTA magicolor 2480MF icon and choose Printing Preferences Windows 2000 Me 98SE 1 From the Start menu point to Settings and then click Printers to display th...

Страница 68: ...Depending on the version of the operating system Apply may not appear Help Click to view the help Easy Set To save the current settings enter a name and then click Save Afterward the saved settings can be selected from the drop down list Select Default from the drop down list to reset the functions in all tabs to their default values Page Layout Click the button to display a sample of the page lay...

Страница 69: ... the duplex option is physically installed on the machine to successfully duplex the job Check your application to determine how to set your margins for duplex printing Note Only plain paper 60 90 g m2 16 24 lb bond can be autoduplexed See Specifications on page 24 Duplexing envelopes labels transparencies postcards or coated paper is not supported The following Duplex Booklet settings are availab...

Страница 70: ...tput media size Scale expand reduce documents Specify the orientation of the media Rotate the print image 180 degrees Specify the number of copies Turn on off the sorting collate function Print using a form overlay Create edit a form overlay Change the print position Image shift printing If Booklet Left Binding is selected the pages can be folded as a left bound booklet If Booklet Right Binding is...

Страница 71: ...ecify the resolution for the printout Control the tones of an image Contrast Control the darkness of an image Brightness Control the color purity of an image Saturation Control the clarity of an image Sharpness Device Options Setting Tab The Device Options Setting tab allows you to Activate Tray 2 and or the duplex option View information about the printer driver ...

Страница 72: ......

Страница 73: ...5 Using Direct Print ...

Страница 74: ...1 is the same size as that selected for PAPER SIZE in the Direct Print menu The types of media that can be used with direct printing are plain paper card stock labels coated paper and postcards Printing Directly from a Digital Camera 1 From the Direct Print menu specify settings for IMAGE QUAL ITY PAPER SIZE and N UP LAYOUT If these settings can be specified from the digital camera they do not nee...

Страница 75: ...irect print port A USB cable is not included with the machine and must be purchased separately if not supplied with your digital camera 3 From the digital camera specify the image s that you wish to print and the desired number of copies 4 Start printing from the digital camera ...

Страница 76: ......

Страница 77: ...6 Using the Copier ...

Страница 78: ...ails on specifying the zoom ratio refer to Specifying the Zoom Ratio on page 67 For details on selecting the copy density refer to Selecting the Copy Density on page 67 For details on selecting the media tray refer to Selecting the Media Tray on page 68 For details on setting 2in1 copying refer to Setting 2in1 Copying on page 69 For details on setting duplex 2 sided copying refer to Setting Duplex...

Страница 79: ...OM is set to METRIC 1 15 1 41 2 00 0 50 0 70 0 81 When INITIAL USER DATA PRESET ZOOM is set to INCH 1 29 1 54 2 00 0 50 0 64 0 78 Depending on the selected preset zoom ratio a sample of the change to the media size may appear in the status area in the lower right cor ner of the display The sample of the media size change will disappear after 5 seconds Specifying a Custom Zoom Ratio 1 Press the or ...

Страница 80: ... the Function key twice A screen for selecting the media tray appears 2 Press the ä or ü key to select the media tray and then press the Menu Select key TRAY2 can be selected only if Tray 2 is installed 3 Press the Cancel C key The main screen appears again ...

Страница 81: ...64 on 110 V mod els and appears in the display The zoom ratio can be changed when 2in1 copying is set Setting Duplex 2 Sided Copying If duplex 2 sided copying is set copies can be printed on both sides of the media The duplex option must be installed in order to set duplex 2 sided copying 1 Press the Function key three times A screen appears allowing duplex 2 sided copying to be set This screen ap...

Страница 82: ...ed copying refer to Setting Duplex 2 Sided Copying on page 69 3 To print color copies press the Start Color key To print monochrome copies press the Start B W key Scanning of the document begins 4 When NEXT PAGE appears in the display place the second document page on the original glass and then press the Menu Select key After the second page back side is scanned printing begins automati cally 5 A...

Страница 83: ...of copies can be printed from a multi page document With collated copying load the document into the ADF Collated copy ing cannot be performed by using the original glass 1 Press the Collate key appears in the display If COPY SETTING OUTPUT PRIORITY is set to SORT do not press the Collate key ...

Страница 84: ......

Страница 85: ...7 Using the Scanner ...

Страница 86: ...tart the scanner driver according to the application settings 4 Specify the necessary scanner driver settings 5 Click the Scan button in the scanner driver When scanning using the TWAIN driver in Acrobat 5 0 5 scanning cannot be done using the ADF In order to scan using the ADF use the PaperPort Software on the enclosed CD ROM TWAIN Driver Settings Preview Window Shows a preview of the scan Width ...

Страница 87: ...to Color Select Document to set the Resolution to 150 dpi and the Color Type to Black White Advanced Controls Specify settings for Resolution Color Type Contrast and Brightness Select the Descreen check box to remove any moir effects that may appear when scanning at 150 dpi or less Preview Click to display a preview in the preview window Scan Click to begin scanning Exit Click to close the TWAIN d...

Страница 88: ...ettings have been specified with Adjust the quality of the scanned picture Custom Setting is automatically selected Adjust the Quality of the Scanned Picture Click this button to display the Advanced Properties dialog box In the Advanced Properties dialog box settings can be specified for Brightness Contrast Resolution and Picture type select from color grayscale or monochrome These settings are a...

Страница 89: ...Making Basic Scans 77 Cancel Click to close the WIA driver window ...

Страница 90: ......

Страница 91: ...8 Replacing Consumables ...

Страница 92: ... water and a mild soap If you get toner on your clothes lightly dust them off as best as you can If some toner remains on your clothes use cool not hot water to rinse the toner off CAUTION If you get toner in your eyes wash it out immediately with cool water and consult a doctor Refer to the following URL for recycling information Americas http printer konicaminolta net products recycle index asp ...

Страница 93: ...oner Cartridge Yellow Y 1710589 001 Standard Capacity Toner Cartridge Magenta M 1710589 002 Standard Capacity Toner Cartridge Cyan C 1710589 003 High Capacity Toner Cartridge Black K 1710589 004 High Capacity Toner Cartridge Yellow Y 1710589 005 High Capacity Toner Cartridge Magenta M 1710589 006 High Capacity Toner Cartridge Cyan C 1710589 007 AP 5250225 350 Standard Capacity Toner Cartridge Yell...

Страница 94: ...oncondensing If the toner cartridge is moved from a cold place to a warm humid place condensation may occur degrading print quality Allow the toner to adapt to the environment for about one hour before use Level during handling and storage Do not hold stand or store car tridges on their ends or turn them upside down the toner inside the cartridges may become caked or unequally dis tributed Away fr...

Страница 95: ... below to replace the toner cartridge 1 Check the display to see which color of toner is empty As an example the procedure for replacing the cyan toner cartridge is described below 2 Press the TC Change key The messages REPLACE MODE and CHANGE C TONER alternately appear and the cyan toner cartridge is moved so that it can be replaced Press the TC Change key once to move the cyan toner cartridge so...

Страница 96: ...oner Cartridge 84 The scanner unit cannot be released if the ADF has been opened Be sure to gently close the ADF first then release the scanner unit 4 Be careful not to touch the plate on the back of the scanner unit ...

Страница 97: ...Replacing the Toner Cartridge 85 5 Do not touch the transfer belt If there is media in the output bin remove it Before opening the engine cover be sure to fold up the output bin ...

Страница 98: ...and K black 7 Do not manually rotate the toner cartridge carou sel In addition do not rotate the carousel with force otherwise it may be damaged Note Dispose of the empty toner cartridge according to your local regulations Do not burn the toner cartridge 8 Make sure that the toner roller cover is securely attached before shaking the toner cartridge New toner cartridge ...

Страница 99: ...Cartridge 87 9 Do not touch or scratch the toner roller 10 Before inserting the toner cartridge make sure that the color of the toner car tridge to be installed is the same as the label on the toner cartridge carou sel 11 ...

Страница 100: ...t cover The front cover cannot be closed after the engine cover is closed 13 14 When the scanner unit is closed the black toner cartridge automatically moves so that it can be replaced With each press of the TC Change key the yellow then magenta toner cartridge moves so that it can be replaced ...

Страница 101: ...peration is performed for more than 30 seconds after the scanner unit is closed the printer is automatically reset so that it can print The machine must complete a calibration cycle less than 2 minutes after a toner cartridge has been replaced If you open a cover before the machine is reset the calibration stops then starts over again after the cover is closed ...

Страница 102: ...es the end of its service life the messages END OF LIFE and CHANGE DRUM alternately appear Follow the proce dure described below to replace the drum cartridge 1 The scanner unit cannot be released if the ADF has been opened Be sure to gently close the ADF first then release the scanner unit ...

Страница 103: ...Replacing the Drum Cartridge 91 2 Be careful not to touch the plate on the back of the scanner unit 3 Do not touch the transfer belt ...

Страница 104: ...dge 92 If there is media in the output bin remove it Before opening the engine cover be sure to fold up the output bin 4 Note Dispose of the used drum cartridge according to your local regulations Do not burn the drum cartridge ...

Страница 105: ...Replacing the Drum Cartridge 93 5 Do not touch the OPC drum on the drum car tridge 6 7 New drum cartridge ...

Страница 106: ...94 8 The machine must complete a calibration cycle less than 2 minutes after a toner cartridge has been replaced If you open a cover before the machine is reset the calibration stops then starts over again after the cover is closed ...

Страница 107: ...9 Maintenance ...

Страница 108: ... an electric shock may occur CAUTION The fuser unit is hot When the engine cover is opened the fuser unit temperature drops gradually one hour wait time Be careful when cleaning the inside of the machine or removing media misfeeds as the fuser unit and other internal parts may be very hot Do not place anything on top of the machine Use a soft cloth to clean the machine Never spray cleaning solutio...

Страница 109: ...ne and cause the print quality to deteriorate Keep media in the output bin at a minimum level If the media is stocked too high your machine may experience media misfeeds and excessive media curl Make sure two people are avail able to lift the machine when moving it Keep the machine level to avoid toner spillage When lifting the machine grasp the areas shown in the figure Do not lift the machine wi...

Страница 110: ...leaning the Machine CAUTION Be sure to turn off the machine and unplug the power cord before cleaning Use a soft dry cloth only Exterior Control Panel Ventilation Grill Machine Exterior Filter Original Cover Pad Original Glass ...

Страница 111: ...ing the Machine 99 Interior Cleaning the Media Feed Roller and Laser Lens 1 The scanner unit cannot be released if the ADF has been opened Be sure to gently close the ADF first then release the scanner unit ...

Страница 112: ...Cleaning the Machine 100 2 Be careful not to touch the plate on the back of the scanner unit 3 Do not touch the transfer belt ...

Страница 113: ...Cleaning the Machine 101 If there is media in the output bin remove it Before opening the engine cover be sure to fold up the output bin 4 ...

Страница 114: ...ht Be sure to keep the drum cartridge horizontal and place it where it will not become dirty Do not leave the drum cartridge removed for more than 15 minutes and do not place the removed drum cartridge in a location where it would be exposed to direct light such as sunlight 5 BOTTOM VIEW Media feed roller ...

Страница 115: ...Cleaning the Machine 103 6 7 BOTTOM VIEW Laser lens ...

Страница 116: ...Cleaning the Machine 104 8 9 ...

Страница 117: ...Cleaning the Machine 105 Cleaning the Duplex Option Feed Rollers 1 2 3 ...

Страница 118: ...Cleaning the Machine 106 Cleaning the Media Feed Rollers for Tray 2 1 2 ...

Страница 119: ...Cleaning the Machine 107 3 4 ...

Страница 120: ...Cleaning the Machine 108 Cleaning the Media Feed Rollers for the ADF 1 2 3 ...

Страница 121: ...Storing the Machine 109 Storing the Machine Note If this machine is not to be used for an extended period of time store it with the fuser separator levers moved as far back as possible ...

Страница 122: ......

Страница 123: ...10 10 Troubleshooting ...

Страница 124: ...hine Status List page 112 Preventing Media Misfeeds page 113 Understanding the Media Path page 114 Clearing Media Misfeeds page 114 Solving Problems with Media Misfeeds page 129 Solving Other Problems page 132 Solving Problems with Printing Quality page 136 Status Error and Service Messages page 143 Press Key Display Reads Display key Toner supply screen ü key 2 PRINT REPORT Menu Select key MACHIN...

Страница 125: ...perly adjusted can cause poor print quality media mis feeds and machine damage You load the media printing side up in the tray many manufacturers place an arrow on the end of the wrapper to indicate the printing side Avoid Media that is folded wrinkled or excessively curled Double feeding remove the media and fan the sheets they may be sticking together Fanning transparencies since this causes sta...

Страница 126: ... and cause further misfeeds Do not reload media that has misfed Note The image is not fixed on the media before the fusing process If you touch the printed surface the toner may stick to your hands so be careful not to touch the printed face when removing the misfed media Make sure not to spill any toner inside the machine CAUTION Unfused toner can dirty your hands clothes or anything else it gets...

Страница 127: ...e Media Misfeed Messages and Clearing Procedures Media Misfeed Message Page Reference PAPER MISFEED Displaying alternately OPEN FRONT COVER page 116 FUSER JAM Displaying alternately OPEN FRONT COVER page 116 TRANSFER ROLLER JAM Displaying alternately OPEN FRONT COVER page 116 DUPLEX LOWER JAM Displaying alternately OPEN DUPLEX COVER page 126 DUPLEX UPPER JAM Displaying alternately OPEN DUPLEX COVE...

Страница 128: ...Clearing Media Misfeeds 116 Clearing a Media Misfeed in the Machine 1 The scanner unit cannot be released if the ADF has been opened Be sure to gently close the ADF first then release the scanner unit ...

Страница 129: ...Clearing Media Misfeeds 117 2 Be careful not to touch the plate on the back of the scanner unit 3 Do not touch the transfer belt ...

Страница 130: ...Clearing Media Misfeeds 118 If there is media in the output bin remove it Before opening the engine cover be sure to fold up the output bin 4 ...

Страница 131: ...ration at the right Be sure to keep the drum cartridge horizontal and place it where it will not become dirty Do not leave the drum cartridge removed for more than 15 minutes and do not place the removed drum cartridge in a location where it would be exposed to direct light such as sunlight 5 ...

Страница 132: ...Clearing Media Misfeeds 120 6 Always remove the mis fed media in the feed direction as shown only 7 ...

Страница 133: ...Clearing Media Misfeeds 121 8 9 ...

Страница 134: ...Clearing Media Misfeeds 122 10 11 12 ...

Страница 135: ...Clearing Media Misfeeds 123 13 If the paper in Tray 2 is being used perform the procedure starting from step 14 for clearing a media misfeed 14 15 ...

Страница 136: ...Clearing Media Misfeeds 124 16 17 18 19 ...

Страница 137: ...Clearing Media Misfeeds 125 20 ...

Страница 138: ...Clearing Media Misfeeds 126 Clearing a Media Misfeed from the Duplex Option 1 2 Always remove the mis fed media in the feed direction as shown only 3 ...

Страница 139: ...Clearing Media Misfeeds 127 Clearing a Media Misfeed from the ADF 1 2 3 ...

Страница 140: ...Clearing Media Misfeeds 128 4 5 6 ...

Страница 141: ...to reset the machine Open and close the engine cover again Some media remains misfed in the machine Recheck the media path and make sure that you have removed all of the misfed media Duplex option mis feeds Unsupported media wrong size thick ness type etc is being used Use KONICA MINOLTA approved media See Specifications on page 24 Also refer to printer konicaminolta com for a complete list of cur...

Страница 142: ...or rectly positioned in the tray Remove the misfed media and reposi tion the media properly in the tray The number of sheets in the tray exceeds the maximum allowed Remove the excess media and reload the correct number of sheets in the tray The media guides are not correctly adjusted to the media size Adjust the media guides in the Tray 1 to match the size of the media Warped or wrinkled media is ...

Страница 143: ...have collected static elec tricity in the tray Remove the transparencies and load them in Tray 1 one sheet at a time Do not fan transparencies before loading them Unsupported media wrong size thick ness type etc is being used Use KONICA MINOLTA approved media See Specifications on page 24 Also refer to printer konicaminolta com for a complete list of currently approved media The media feed roller ...

Страница 144: ...ne specifications Use a power source with the specifica tions listed in appendix A Technical Specifications The control panel dis plays TONER LOW much sooner than expected One of the toner car tridges may be defec tive Remove the toner cartridges and check for damage If it is damaged replace it You printed with heavy toner cover age See specifications in Appendix A You can t print the machine sta ...

Страница 145: ...the toner cartridges are defective or empty Check the toner cartridges The image will not print correctly or not at all if the cartridges are empty The wrong media is being used Check that the media type Not all pages print The Cancel key was pressed Make sure no one pressed the Cancel key while your job was printing The tray is empty Check that the tray is loaded with media in place and secure A ...

Страница 146: ...lled and declared in the printer driver Device Option Setting tab In the printer driver Setup Duplex Booklet choose Short Edge Binding flipped as on a clipboard or Long Edge Binding flipped as in a loose leaf notebook Set duplex 2 sided copying For details on setting duplex 2 sided copying refer to Setting Duplex 2 Sided Copying on page 69 For N up on duplexed pages choose Collate only in the prin...

Страница 147: ...off the machine and remove the object If you cannot remove it contact Technical Support Media is wrinkled The media is moist from humidity or hav ing water spilled on it Remove the moist media and replace it with new dry media The media feed roller or fuser unit is defec tive Check them for damage If necessary contact Technical Support with the error information Unsupported media wrong size thick ...

Страница 148: ...aded in the machine Load the correct media in the machine The power source does not match the machine specifica tions Use a power source with the proper specifications Several sheets are being fed at the same time Remove the media from the tray and check for static electricity Fan plain paper or other media but not transpar encies and replace it in the tray Media is not set prop erly in the tray s...

Страница 149: ... labels post cards card stock coated paper or transparencies specify the appropriate media type in the printer driver Image is too dark The copy density is set too dark Select a lighter copy density The document was not pressed close enough against the original glass Position the document so that it is pressed close enough against the orig inal glass For details on positioning the document on the ...

Страница 150: ...ginal glass is dirty Clean the original glass For details refer to Cleaning the Machine on page 98 The original cover pad is dirty Clean the original cover pad For details refer to Cleaning the Machine on page 98 The print or color density is uneven One or more of the toner cartridges may be defective or low Remove the toner cartridges and check for damage If it is damaged replace it The drum cart...

Страница 151: ...k for damage If it is damaged replace it The fuser separator levers are adjusted for envelope printing Return the fuse separator levers to the plain paper setting There is insufficient fusing or the image comes off when rubbed The media is moist from humidity Remove the moist media and replace it with new dry media Unsupported media wrong size thick ness type etc is being used Use KONICA MINOLTA a...

Страница 152: ... contact Technical Support with the error information The media path is dirty with toner Print several blank sheets and the excess toner should disappear One or more of the toner cartridges are defective Remove the toner cartridges and check for damage If it is damaged replace it The drum cartridge is defective Remove the drum cartridge and check for damage If it is damaged replace it Abnormal are...

Страница 153: ...t The drum cartridge is defective Remove the drum cartridge and check for damage If it is damaged replace it Colors look drastically wrong One or more of the toner cartridges may be defective Remove the toner cartridges and verify that the toner is distributed evenly on each cartridge roller and reinstall the toner cartridges One or more of the toner cartridges may be low or empty Check the contro...

Страница 154: ...Line art does not print in color The line art setting for 2400 x 600 dpi requires Color Match ing to be turned off In the printer driver go to Quality tab and choose Off in the Color Matching Lower the resolution to 1200 x 600 or 600 x 600 dpi The color has a poor reproduction or has poor color density The drum cartridge may be defective Remove the drum cartridge and check for damage If it is dama...

Страница 155: ...age means do this CANCELLING JOB The job is being cancelled No action needed ENERGY SAVE The machine is in Energy Saver mode to reduce power consumption during periods of inactivity IMAGING The image from the digital camera is being rendered PLEASE WAIT After replacing a toner car tridge or after rebooting your machine after environ mental changes your machine automatically pauses to do an Auto Im...

Страница 156: ...ECT The X toner car tridge is an unap proved type Install a KONICA MINOLTA toner cartridge of the appropriate type AM EU AP or JP see page 81 X TONER Displaying alternately LOW The X toner car tridge is low and should be replaced within 200 pages at 5 coverage of let ter A4 pages Prepare the specified color toner cartridge TRAY X Displaying alternately EMPTY Tray X Tray 1 or Tray 2 ran out of pape...

Страница 157: ... reached the end of its life Replace the drum car tridge PLEASE SET ORIGINAL TO ADF The document is not loaded into the ADF Load the document into the ADF For details on the loading the document refer to Loading a Document into the ADF on page 52 X TONER EMPTY Displaying alternately CHANGE X TONER The X toner car tridge is empty Replace the toner car tridge ...

Страница 158: ...ernately CHANGE DRUM The waste toner bot tle in the drum car tridge is full Replace the drum cartridge DUPLEX COVER OPEN Displaying alternately CLOSE DUPLEX COVER Duplex cover is open Close the duplex cover DUPLEX LOWER JAM Displaying alternately OPEN DUPLEX COVER Media has misfed in the duplex option Locate and remove the misfeed DUPLEX UPPER JAM Displaying alternately OPEN DUPLEX COVER FRONT COV...

Страница 159: ...VER Media has misfed in the ADF Locate and remove the misfeed OUTPUT BIN FULL Displaying alternately REMOVE PAPER The output bin is full of media Remove all media from the output bin PAPER MISFEED Displaying alternately OPEN FRONT COVER Media has misfed while being pulled from the tray Locate and remove the misfeed PAPER SIZE ERROR Displaying alternately REFILL XX The size of the media loaded in t...

Страница 160: ... area This type of misfeed means that the media did not make it to the media exit area Locate and remove the misfeed TRAY2 OPEN Displaying alternately CLOSE TRAY2 The tray 2 is not installed or not fully inserted into Tray 2 Insert the tray into the media feed unit VIDEO UNDERRUN ERROR The amount of data to be printed exceeds the internal data transmission speed Turn the machine off and then after...

Страница 161: ...ct your local vendor or authorized service provider This service message means do this AIDC SENSOR ERROR AIDC sensor error Contact Technical Support with the error information CAUTION MACHINE TROUBLE Displaying alternately PLEASE POWER CYCLE XX An error has been detected with the item indicated XX in the service message Reboot the machine This often clears the service message and machine opera tio...

Страница 162: ......

Страница 163: ...11 11 Installing Accessories ...

Страница 164: ...r warranty This chapter provides information about the following accessories Note Installing accessories always requires that the machine and accessories are turned off and unplugged during installation For details on the available options refer to printer konicaminolta com Duplex Option Auto duplexing Tray 2 Lower feeder unit with 500 sheet tray included ...

Страница 165: ...Duplex Option 153 Duplex Option Duplex 2 sided printing can be performed automatically with the duplex option installed Installing the Duplex Option 1 ...

Страница 166: ...Duplex Option 154 2 Be sure to remove the tape 3 Before installing the duplex option open the duplex cover and check that the knob is posi tioned vertically After checking the knob close the cover ...

Страница 167: ...Duplex Option 155 4 5 Since the duplex option is not yet secured to the machine hold the duplex option in place when opening its cover ...

Страница 168: ...Duplex Option 156 6 Make sure that both knobs are securely locked 7 ...

Страница 169: ... to 500 sheets of A4 Letter size paper can be loaded in Tray 2 Installing Tray 2 Note Since consumables are installed in the machine be sure to keep the machine level when moving it in order to prevent accidental spills 1 ...

Страница 170: ...Tray 2 158 2 Be sure to place Tray 2 on a level surface ...

Страница 171: ...A Appendix ...

Страница 172: ...3 23 EEC EU Directive 93 68 EEC EN 60950 1 IEC 60950 1 China model GB 4943 EMC standards International CISPR Pub 22 U S model FCC part 15 subpart B class B ICES 003 class B European model EU Directive 89 336 EEC EU Directive 93 68 EEC EN 55022 CISPR Pub 22 class B EN 61000 3 2 EN 61000 3 3 EN 55024 China model GB 9254 class B GB 17625 1 Australian model AS NZS CISPR22 class B ...

Страница 173: ...00 dpi 1200 dpi 600 dpi or 600 dpi 600 dpi First print Simplex Monochrome 12 0 seconds for A4 Letter plain paper Full color 21 0 seconds for A4 Letter plain paper First copy Simplex Monochrome Normal 23 0 seconds for A4 Letter plain paper Fine 25 0 seconds for A4 Letter plain paper Full color 52 0 seconds for A4 Letter plain paper Print Copy speed Simplex Monochrome 20 0 pages per minute for A4 Le...

Страница 174: ...rency Envelope Cardstock 91 to 163 g m Postcard Letter head Labels Coated paper Input capacity Tray 1 Multipurpose Cassette Plain paper 200 sheets Envelope 10 envelopes Label Postcard Card Stock Transparency Letterhead Coated Paper 50 sheets Tray 2 Optional Plain paper 500 sheets Output capacity Output bin 100 sheets A4 Letter Operating temperature 10 to 35 C 50 to 95 F Operating humidity 15 to 85...

Страница 175: ...ht 531 mm 20 9 Width 528 mm 20 8 Depth 475 mm 18 7 with Tray 1 closed Weights Machine Approximately 32 kg 70 5 lb excluding the dust cover Toner cartridge Standard in box cartridge 0 58 kg 1 28 lb Y M C K Replacement cartridge with toner roller cover Standard capacity 0 63 kg 1 39 lb Y M C High capacity 0 70 kg 1 54 lb Y M C K Interface USB 2 0 compliant CPU DC2040 108 MHz Standard memory 96 MB ...

Страница 176: ...0 standard pages Y M C High capacity Average Cartridge Yield 4 500 standard pages Y M C K Declared yield value in accordance with ISO IEC 19752 The toner cartridge life will be shorter when using intermittent printing Drum cartridge At 5 coverage using plain paper Monochrome 45 000 pages Full color 11 250 pages The drum cartridge life will be shorter when using intermittent printing Item Average L...

Страница 177: ...chine meets the ENERGY STAR Guidelines for energy efficiency What is an ENERGY STAR product An ENERGY STAR product has a special feature that allows it to automati cally switch to a low power mode after a period of inactivity An ENERGY STAR product uses energy more efficiently saves you money on utility bills and helps protect the environment ...

Страница 178: ......

Страница 179: ...te 71 Configuration menu 16 Consumables Drum cartridge 90 Toner cartridge 80 Control panel 10 Copy 2in1 69 Collate 71 Copy density 67 Duplex 69 Select media tray 68 Zoom ratio 67 Copy density 67 D Device options setting tab 59 Direct print 61 Display 10 Duplex 69 Duplex option 153 E Envelope 27 Error messages 145 ...

Страница 180: ... Number Printed page 15 Scanned page 15 O Original media Loading 51 Output bin 33 P Page margins 32 Paper tab 58 Plain paper 25 Postcard 29 Preventing media misfeeds 113 Print media 24 Imageable area 32 Loading 35 Storage 33 Print media type Card stock 26 Coated paper 31 Envelope 27 Labels 28 Letterhead 29 Plain paper 25 Postcard 29 Transparency 30 Print quality 136 Print screen 14 Printer driver ...

Страница 181: ...chine 109 Print media 33 System requirements 7 T Toner supply screen 14 Transparency 30 Tray 2 157 Troubleshooting 111 Media misfeed 129 Status error and service messages 143 TWAIN driver 74 W WIA driver 76 Z Zoom ratio 67 ...

Страница 182: ......

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