12. Troubleshooting
Field Service Ver. 1.0 Dec. 2008
184
FK-503
TROUBLESHOOTING
12.2.9
Scan to SMB
12.2.10
Scan to PC
Item No. Error Code
Possible Cause
Action to be Taken
1
ED09C6
The LAN cable is not connected, or
the destination address is incorrect.
Check that the LAN cable is correctly
connected. Also, check that the settings
for the destination address and port num-
ber are correctly specified.
2
ED09C7
The user name or password is incor-
rect.
Check the user name and password.
3
ED09C8
The specified folder does not exist.
Check that the save destination folder
exists and check the folder name.
4
ED09C9
The disk capacity is full.
Free up the disk space on the corre-
sponding disk.
5
ED09CF
The protocol is incorrect.
Ask the administrator to deactivate the
protocol usage restrictions, or look for
other delivery methods, or look for other
delivery methods.
6
ED09CC
The protocol is incorrect.
Ask the administrator to deactivate the
protocol usage restrictions, or look for
other delivery methods.
7
EF09CD
Available memory is not sufficient.
Expand the memory of this machine.
8
EF09D0
Characters that cannot be used have
been entered.
Change the file name.
Item No. Error Code
Possible Cause
Action to be Taken
1
EAXXXX
The IP address specified for the desti-
nation is wrong.
Set the IP address of the destination PC
again.
The power of the PC with the destina-
tion IP address is not turned ON.
Confirm that the power of the PC is
turned ON and that ImageReceiver is
running.
ImageReceiver is not running.
Start up ImageReceiver.
The PC is receiving from another
scanner.
Try transmission again after reception is
completed.
An IP address of a network multi-
function machine other than that of
the sender is set with the ImageRe-
ceiver settings of the PC with the des-
tination IP address.
The network multi-function machine that
is the destination is fixed. To send from
the current network multi-function
machine anyway, delete the IP address
in the ImageReceiver setting and reboot
ImageReceiver.
The IP address of the destination is
not correctly set in the ImageReceiver
setting.
Delete the IP address in the ImageRe-
ceiver setting and reboot ImageRe-
ceiver.
The IP address of the sender is not
set correctly in [Receive Settings] -
[Connection Filter].
Set the IP address correctly in
[Receive Settings] - [Connection Filter]
setting, and reboot ImageReceiver.
The ImageReceiver is not operating
normally.
Restart your PC.
Install IP Scanner again.
Check the TCP/IP settings of the PC.
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Страница 381: ...3 Troubleshooting procedures Field Service Ver 1 0 Dec 2008 8 Standard Controller TROUBLESHOOTING Blank Page ...
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Страница 675: ...8 Trouble code Field Service Ver 1 0 Dec 2008 28 PC 108 PC 206 TROUBLESHOOTING Blank Page ...
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