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Trouble shooting

This guide of trouble shooting is for general help only. Authorized representatives or qualified electricians of Kohler Company 
shall be able to solve all electrical failures. If you want to know about the service of warranty, please contact local dealers or 
wholesalers.

Symptoms

Possible Causes

Recommended Actions

1. Toilet does not

work.

 

2. Toilet fails to flush

A. Power failure 

B. Plug not connected or no power to socket 

C. The leakage circuit breaker on plug does 
     not reset.
D. Product is on standby mode

A. Water failure 

B. Tee valve for water supply is closed 

C. Power failure 

D. Product is at standby mode 

E. Wash mode is in progress 

F. Auto-flushing is deactivated 

A. Wait until the power is restored

B. Plug in or detect the socket

C. Press Reset button on the plug 

D. Press “     ” button at the side panel.

A. Wait until the water supply is restored 

B. Open the tee valve for water supply

C. Wait until the power is restored or review manual flush, 
     manual flush or flush by using the basin. 

D. Press “     ” button at the side panel. 

E. Perform after flushing operation completed. 

F. Review “Guide on remote controller setting”

3. Toilet is not clean

after flushing.

 

A. Filter screen is blocked 

B. Insufficient water pressure. 

A. Refer to “Washing of filter screen” 

B. Check if all tee valves are opened. If not, please open; 

C. Check bend problem on inlet hose, if so, adjust hose.  

4. Wash mode is

abnormal.

 

A. Water failure

B. Tee valve for water supply is closed or 
     not opened completely 

C. Product is at standby mode 

D. Not yet seated or current sitting posture 
     unable to be sensed by the seat 

E. Filter screen is blocked

F. Insufficient water pressure.

A. Wait until the water supply is restored

B. Fully open the tee valve for water supply 

C. Press “     ” button at the side panel. 

D. Seated or adjust your sitting gesture 

E. Review the section of “Washing the filter screen” 

F. Check bend problem on inlet hose, if so, adjust hose. 

5. Flush function stops

in operation process.

A. Flushing mode stops automatically after 
    continuous flushing for 5 minutes
B. The seat is unable to sense human body

A. If necessary, press the flushing button again. 

B. Adjust your sitting gesture or sit on the toilet again. 

7. Dryer fan stops in

operation process.

A. The dryer fan stops automatically after 
     continuous usage for 4 minutes 

B. The seat is unable to sense human body 

A. If necessary, press the dryer button again. 

B. Adjust your sitting gesture or sit on the toilet again. 

8. Deodorization fan

does not work

A. The seat is unable to sense human body 

 

B. Stop button is pressed by mistake during
     operation 
C. Auto deodorization function is deactivated 

A. Adjust your sitting gesture or sit on the toilet again.

B. If necessary

 please unseat for about 2S and then sit 

    on the toilet again. 
C. Review  “Guide on remote controller setting” 

9. Cover fails to

close/open

A. The seat is covered by foreign matters 
    or the seat is wet 
B. The toilet cover is interfered by people 
    at the open/close process before

A. Remove the foreign matters or dry seat. 

B. Use the remote control or manually open/close the cover 
    until it works properly.  Do not block switch during 
    open/close process 

  

 

10. Auto cover fails to

close/open.

 

A. User is not seated enters or lefts the 
    sensing area 

B. Remote controller  “automatic cover-
    turning” function is deactivated 

C. The toilet is in the process of flushing 

A. Please sit or leave the sensing area

B. Review “Guide on remote controller setting”. 

C. Wait until the flushing process is completed

6. The wash mode runs

even when unseated.

 

A. The seat is covered by foreign matters 
    or the seat is wet.

 

A. Remove the foreign matters or dry seat.  

 

1382001-T01-A

14

Kohler Co.

Содержание INNATE INTELLIGENT TOILET

Страница 1: ...1955 200444 English page 2 16 17 31 Installation Guide INNATE INTELLIGENT TOILET 1382001 T01 A...

Страница 2: ...ll be located at least 1 meter from a bathtub or shower if practical Observe all local plumbing and building codes Carefully inspect the new toilet for damage Water and electrical supplies may be wall...

Страница 3: ...x head screwdriver Scissor Wire stripper Test pencil Drill and bits expansion bolt and inserts gaskets assorted screwdrivers crosshead flat and hex wire stripper scissor socket wrench utility knife pe...

Страница 4: ...ue testing condition dynamic pressure 0 2Mpa inlet water temp 15 C Rated voltage Rated power 300 150 432 400 550 300 321 Receptacle Finished floor Angle valve installation position G1 2 threads 5 5L L...

Страница 5: ...ge Please do not hold the rim of the bidet seat when lifting the toilet As the toilet is heavy please seek help if necessary Note do not remove cover and seat protection bag during installation proces...

Страница 6: ...of electric shock Disconnect power supply before servicing NOTE This product is designed to work with wall mounted electrical and water supplies as shown in the mounting dimensions Remove Existing Toi...

Страница 7: ...d mark down the centerline perpendicular to the finished wall 2 Confirm the toilet drain hole center and mark down the centerline on front back left and right outside of toilet 3 Make sure the toilet...

Страница 8: ...hole and place on floor Note ensure floor flatness For 305 mm model adjusting ranges is 277 333mm for 400mm model adjusting range is 372 428mm the nut must be locked after adjustment when start adjust...

Страница 9: ...tle left right side panel H Vitreous installation Lift toilet up 2 assistants needed align toilet axis with drainage centerline and the toilet close to the wall and gently place it on the floor Turn c...

Страница 10: ...ound Fault Circuit Interrupter GFCI Do not remove the grounding pin or use a grounding adapter DANGER Risk of electrical shock For hardwire installations through floor electrical supply Connect only t...

Страница 11: ...L Secure vitreous 2 Apply silicon grease around the vitreous 3 Install sideboards back from both sides 1 Secure vitreous on floor by bolts Kohler Co 11 1382001 T01 A...

Страница 12: ...shed by water Choose a mounting location for the remote holder that is easily accessible while sitting on the seat Drilling two holes with depth larger than 45mm on the wall by drill with a diameter o...

Страница 13: ...mode OFF Preparations before the initial use Confirm if water inlet valve is open Confirm power is connected properly concealed version side power leak switch is ON detailed information refers to page...

Страница 14: ...water supply C Press button at the side panel D Seated or adjust your sitting gesture E Review the section of Washing the filter screen F Check bend problem on inlet hose if so adjust hose 5 Flush fun...

Страница 15: ...side panel 11 Night light does not work A The night function is turned off B The indoor light is too bright A Review auxiliary keyboard function to activate the night light function B Please cover ph...

Страница 16: ...lorite Do not throw into the toilet what that will cause the toilet to block such as newspapers and sanitary towel Do not bump the vitreous china with great force as it will cause damage and leaking N...

Страница 17: ...m DN15mm 305mm 400mm 28mm m 1mm2 2 5mm2 220V 50Hz 10A INNATE INSTALLATION INSTRUCTIONS INTELLIGENT TOILET GFCI ELCB 10A 220V 50Hz 10A III Kohler Co 17 1382001 T01 A...

Страница 18: ...1382001 T01 A 18 Kohler Co...

Страница 19: ...1 720 390 305 400 626 5 5L 3 0 07Mpa 0 2Mpa 15 0 74Mpa 220V 50Hz 1100W 720mm x 432mm x 550mm 51kg 1 35 1 40 432 400 550 300 321 300 150 G1 2 Kohler Co 19 1382001 T01 A...

Страница 20: ...2 3 A 1382001 T01 A 20 Kohler Co...

Страница 21: ...B GFCI ELCB A 4 5 15 0 10 30 0 10 G1 2 5 L 250 5 150 5 72 5 66 5 400 10 300 10 Kohler Co 21 1382001 T01 A...

Страница 22: ...7 C 2 3 D 3 8 10mm 6 1382001 T01 A 22 Kohler Co...

Страница 23: ...a b c 104mm 3 3 104mm 305mm 277 333mm 400mm 372 428mm 104mm 104mm Kohler Co 23 1382001 T01 A...

Страница 24: ...F 1 2 H 2 G 1382001 T01 A 24 Kohler Co...

Страница 25: ...J GFCI 220V 50Hz 10A I K Kohler Co 25 1382001 T01 A...

Страница 26: ...L 2 3 1 1382001 T01 A 26 Kohler Co...

Страница 27: ...45mm 6mm 18 19 Kohler Co 27 1382001 T01 A...

Страница 28: ...20 on 34 UV 1382001 T01 A 28 Kohler Co...

Страница 29: ...1 A D 2 A C D E A C 11 A A A B C A A B 2 B 4 D A D Kohler Co 29 1382001 T01 A...

Страница 30: ...14 A B C D E A B C D E 15 A B 1382001 T01 A 30 Kohler Co...

Страница 31: ...Kohler Co 31 1382001 T01 A...

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