53
Legal information
Legal information
Warranty conditions
The factory warranty for the device is valid for 12 months after
the date of dispatch. All warranty claims shall expire in the event
that any unauthorized changes are made to the device.
During the warranty period, any components with material or
design-related defects will be replaced or repaired by the manu-
facturer free of charge.
This warranty excludes the following:
1. Accidental or willful damage
2. Damage or errors caused by third parties that are not con-
tractually related to the manufacturer at the time the damage
occurs
3. Wear parts, fuses, glass parts, columns, light sources, cuvettes
and other optical components
4. Damage caused by negligence or improper operation of the
device and damage caused by clogged capillaries
5. Packaging and transport damage
In the event of device malfunctions, contact:
Manufacturer
Wissenschaftliche Gerätebau
Dr. Ing. Herbert KNAUER GmbH
Hegauer Weg 38
14163 Berlin, Germany
Telephone: +49-(0)30-809727-0
Fax:
+49-(0)30-8015010
Internet:
www.knauer.net
The packaging of our devices provides the best possible protec-
tion against transport damage. However, immediately inspect
each delivery for signs of transport damage. If the shipment is
incomplete or damaged, inform the manufacturer within three
workdays. Also inform the freight carrier about transport dam-
age.
