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Are the doors opened often?

The motor will run longer

when this occurs. Conserve energy by getting all items out at
one time, keeping food organized, and closing the door as
soon as possible.

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Is the control set correctly for the surrounding
conditions?

See the “Using the Control(s)” section.

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Are the doors closed completely?

Close the doors firmly. If

they do not close completely, see “The doors will not close
completely” later in this section.

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Are the condenser coils dirty?

This prevents air transfer and

makes the motor work harder. Clean the condenser coils. See
the “Cleaning” section.

NOTE:

Your new refrigerator will run longer than your old one due

to its high-efficiency motor.

The refrigerator seems to make too much noise

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The sounds may be normal for your refrigerator.

See the

“Normal Sounds” section.

The ice maker is not producing ice or not enough ice.

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Has the ice maker just been installed?

Wait 72 hours for full

ice production to begin. Once your refrigerator is cooled, the
ice maker should produce 70-120 cubes every 24 hours.

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Is the freezer temperature cold enough to produce ice?

Wait 24 hours after hookup for ice production. See the “Using
the Control(s)” section.

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Is the wire shutoff arm in the OFF (arm up) position?

Lower the wire shutoff arm to the ON (arm down) position.
See the “Ice Maker” section.

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Is the water line shutoff valve to the refrigerator turned
on?

Turn on the water valve. See the “Water Supply

Connection" section.

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Does the ice maker mold have water in it or has no ice
been produced?

Be sure your refrigerator has been

connected to a water supply and the supply shutoff valve is
turned on. See the “Water Supply Connection" section.

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Is an ice cube jammed in the ejector arm?

Remove the ice

from the ejector arm with a plastic utensil. See the “Ice
Maker” section.

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Has a large amount of ice just been removed?

Allow 24

hours for ice maker to produce more ice.

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Is the control set correctly?

If too little ice is produced, see

the “Using the Control(s)” section.

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Is there a water filter installed on the refrigerator?

The

filter may be full or incorrectly installed. Depending on your
model, remove the water filter cartridge (see the “Interior
Water Filtration System” section). Operate the dispenser. If
the water flow increases noticeably, your filter is full and
needs to be replaced.

NOTE:

If not due to any of the above, there may be a problem

with the water line. Call for service.

Off-taste, odor or gray color in the ice

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Are the plumbing connections new, causing discolored or
off-flavored ice?

Discard the first few batches of ice.

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Have the ice cubes been stored too long?

Throw old ice

away and make a new supply.

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Has food in the refrigerator been wrapped properly?

See

the “Refrigerator Features” section.

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Do the freezer and ice bin need to be cleaned?

See the

“Cleaning” section.

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Does the water contain minerals (such as sulfur)?

A filter

may need to be installed to remove the minerals.

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Is there a water filter installed on the refrigerator?

Gray or dark discoloration in ice indicates that the water
filtration system needs additional flushing. Run additional
water through the water dispenser to flush the water filtration
system more thoroughly, at least 2 to 3 gal. (8 to 12 L) or 6 to
7 minutes initially. Discard discolored ice.

The water dispenser will not operate properly

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Has the water system not filled?

The water system needs

to be filled the first time it is used. Use a sturdy container to
depress the water dispenser until water begins to flow.
Dispense and discard 2 to 3 gal. (8 to 12 L) of water. This will
take approximately 6 to 7 minutes and will help clear air from
the line. Additional flushing may be required in some
households. See the “Water Dispenser” section.

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Is the water shutoff valve not turned on or the water line
connected at the source?

Be sure the water shutoff valve is

turned on and the water source is connected to the
refrigerator. See the “Water Supply Connection" section.

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Is the water shutoff valve clogged or incorrectly installed?

See the “Water Supply Connection"section. If clogging or
installation is not a problem, call for service or contact a
plumber.

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Is there a kink in the home water source line?

If you find or

suspect a kink in the water line, call for service.

Water flow from the dispenser decreases noticeably

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Is there a water filter installed on the refrigerator?

The

Water leaking from the dispenser

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Is the glass not being held under the water dispenser long
enough?

Hold the container under the water dispenser two

to three seconds after releasing the dispenser lever. Water
may continue to dispense during this time.

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Is there a water filter installed on the refrigerator?

The

water filtration system may have air in the lines, causing water
to drip. Additional flushing may help clear air from the lines.
Normal dispenser use should flush air from the lines within 24
to 72 hours.

The dispenser water is not cool enough

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Has the refrigerator been newly installed?

Allow 24 hours

for the refrigerator to cool completely.

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Has a large amount of water been recently dispensed?

Allow 24 hours for the water to cool completely.

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Has water not been recently dispensed?

The first glass of

water may not be cool. Discard the first glass of water.