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                                   ©2011 Kinetico Canada Incorporated, Bolton, Ontario L7E 4G3 

  Product No. 8868H, 04/2011

                

Limited Warranty

for Residential Applications

 
Congratulations on the purchase of your 
Kinetico Water System. 

Kinetico Canada Incorporated warrants its products to be free 
from defects in material and workmanship. Any faulty part will 
be replaced at no charge for the part if it falls within the 
following time periods originating from the date of original 
system installation. 

 

What is Covered? 

I.   Kinetico Residential Water Conditioning 

Systems, Aerators, Neutralizers, Upflow 
Dechlorinators, CRS 1100 and Arsenic Guard

®

 

Systems.*

 

 

Ten years on all parts, including Macrolite

®

 filtration 

media, ion exchange resin**, and Kinetico by-pass 
valves and prefilter assemblies, except as otherwise 
noted below. 

 

Ten years on the polyglass resin/media tanks and 
regenerant storage tank. 

 

Seven years on 2060f Sulfur Guard™ 

(*The AquaKinetic

®

 and Powerline™ Series are covered 

under separate warranty.) 

 

(**When oxidizing agents are present, the softener 
must be a Kinetico Carbon Combination System or be 
preceded by a Kinetico Dechlorination or CRS 1100 
System. Additionally, the carbon or Sulfaban™ media in 
these systems must be maintained and replaced 
according to the system’s operating instructions. If 
these conditions are not met, the ion exchange resin is 
not covered.)

 

 

II.  Kinetico K5 Drinking Water Station

 

A. Installed following a Kinetico Water Softener 

(Kinetico K5 Drinking Water Station feed water must first 
pass through a Kinetico water softening system.) 

 

Ten years on all parts, including reverse osmosis tank 
and faucet. 

 

Ten years on the reverse osmosis membrane 

 

B. Installed separately 

Ten years on all parts, including reverse osmosis tank 
and faucet. 

 

Four years on the reverse osmosis membrane 

 

Kinetico Commercial Reverse Osmosis Systems 
applied residentially are not covered by this warranty. 
(See Commercial Warranty.) 

 

III. Other Warranted Products

 

Other Kinetico products, components and accessories 
that are not specifically mentioned elsewhere in this 
warranty [including, but not limited to, Drinking Water 
Filters with MACguard

®

, other tanks, filter housings 

and pumps] and/or not manufactured by but 
distributed by Kinetico through authorized dealers, are 
covered for a period of 

one year

  from date of 

purchase. All replacement parts are covered for a 
period of one year from the date of purchase. 

Warranty under I, II and III does not include freight or labour 
charges.

 

 

Who is Covered? 

This product warranty is transferable by the original owner to a 
subsequent owner. The only requirement is that the system must 
remain at the site of original installation. 

 

Extension of Warranty to a Subsequent Installation 

The ORIGINAL OWNER may move the system to another 
location. The influent water quality at the subsequent location 
MUST, however, be within your system's operating 
specifications.  Please contact a local authorized Kinetico dealer 
prior to installation at another location. 

 

Limits on this Warranty

 

Your system must be installed and operated in accordance with 
Kinetico's recommendation and any applicable codes to receive 
coverage under this warranty.  
 
Additionally, this warranty 

does not

 cover products installed for 

any application other than single family dwellings. The design of 
the overall treatment system and the performance of your 
system is related to the chemistry of the water being treated; 
therefore, your system must only be maintained with parts 
manufactured or distributed by Kinetico, including replacement 
products and parts. 

Otherwise, this limited warranty is void

 

This warranty 

does not

 include damage to your system due to 

abuse, misuse, neglect, freezing, alterations, misapplication or a 
change in the influent water characteristics.  

 

Influent water conditions must not exceed the following 
operating specifications: 

 

 
 

 
For Water Conditioning Equipment 

• Pressure: 80 psi for Aerator, 125 psi for all other water 

conditioning equipment 

• Min./Max. Operating Temperature: 2°C-48°C (35°F-120°F) 

 
 

For Residential Drinking Water Filters and K5 

Drinking Water Stations 

• 0.1 ppm iron, 10 gpg hardness, 3000 ppm TDS+ 
• pH range: 3-11 
• Min./Max. Operating Temperature: 2°C-38°C (35°F-100°F) 
• Min./Max. Operating Pressure: (35-120 psi)++ 

+ For TDS levels above 1500, pressures should be >50 psi. 
++ nitrate reduction: (40-120 psi) 

 

Warranty on the reverse osmosis membrane does not include 
damage caused by the failure of non-Kinetico equipment to 
remove iron or hardness minerals. 

 

Periodic replacement of filter cartridges and certain filter media 
(such as carbon, birm, calcite, Filter-Ag, UltrAsorb™ or 
Sulfaban™) is part of the normal maintenance required by your 
system. These replacements and media loss due to natural 
attrition are not covered. 

 

Additional operating parameters may apply and are listed in 
your system owner’s manual and/or installation instructions. 
Your equipment must be installed and operated in accordance 
with Kinetico’s recommendations, and applicable province and 
local codes for warranty to apply.

 

 

Registration and Service 

To place your system under warranty, your authorized Kinetico 
dealer must register your equipment with Kinetico Incorporated 
within 30 days of the installation date. For service under this 
warranty, contact your authorized Kinetico dealer. Retain your 
receipt along with this warranty for reference if service is 
necessary.   

 

No Other Warranties  

THERE IS NO OTHER EXPRESS WARRANTY. IMPLIED 
WARRANTIES, INCLUDING ANY WARRANTY OF 
MERCHANTABILITY OR FITNESS FOR A PARTICULAR 
PURPOSE, ARE LIMITED TO THE DURATION OF THIS WRITTEN 
WARRANTY AND ARE EXCLUDED TO THE EXTENT PERMITTED 
BY LAW. THERE ARE NO WARRANTIES OTHER THAN THOSE 
CONTAINED HEREIN. IN NO EVENT SHALL KINETICO BE 
LIABLE FOR INDIRECT, SPECIAL OR CONSEQUENTIAL 
DAMAGES IN CONNECTION WITH THE USE OR THE LOSS OF 
USE OF THIS SYSTEM. 

 

How Provincial Law Relates to the Warranty 

Some provinces do not allow limitations on how long an implied 
warranty lasts or the exclusion or limitation of incidental or 
consequential damage, so the above limitations or exclusions 
may not apply to you. This warranty gives you specific legal 
rights, and you may also have other rights which vary from 
province to province. 

 

Modification of the Warranty 

Kinetico does not authorize any other person to assume for 
Kinetico any other liability in connection with this product. The 
dealer has no authority to make any representations on behalf of 
Kinetico or to modify the terms of Kinetico’s warranty in any 
way. 

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