Before returning your product to the store or Internet retailer, please give us a chance
to solve all your problems.
For fastest service, please visit www.kidkraft.com,
where
you can order replacement parts under warranty free of charge, 24 hours a day. Our
Dallas-based Customer Service team can be reached at 1-800-933-0771 and is available
8:30 a.m. to 5:00 p.m. Central Standard Time every Monday through Friday. We want
nothing more than for our customers to be satisfied. If you have a question outside of our
normal business hours, just leave a message and we will call you back as soon as possible.
Are you missing a part? Do you need us to send a replacement part?
Before calling customer service, please
have your item's batch code ready.
This is your batch code:
If your batch code is not listed here,
you can find it on the back or bottom
of your product.
(example batch code:105906/65006/04)
