Keysight M9451A PXIe Measurement Accelerator
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See
for information on preventing damage to
your keysight equipment.
Return an Instrument for Service
Should it become necessary to return an instrument for repair or service, follow the
steps below:
Review the warranty information shipped with your product.
Contact Keysight to obtain a Return Material Authorization (RMA) and return
address. For assistance finding Keysight contact information, go to
.
Write the following information on a tag and attach it to the malfunctioning
equipment:
Name and address of owner. A P.O. box is not acceptable as a return
address.
Module serial number(s). The serial number label is located on the
side panel of the module. The serial number can also be read from the
Soft Front Panel interface -
the hardware is installed.
after
Description of failure or service required.
Pack the instrument in its original packaging. Include all cables. If the
original packaging material is not available, use anti-static bubble wrap or
packing peanuts and place the instrument in a sealed container and mark
the container -FRAGILE-.
On the shipping label, write ATTENTION REPAIR DEPARTMENT and the RMA
number.
In your correspondence, refer to the module by serial number and the
instrument by model number.
