KEYKING BioUSB10P, Руководство пользователя

Страница: 43 / 43

KEYKING GROUP
FPC1000 Biometric Controller User Manual
（
V1.00
）
Page 43 of 43
Chapter 5 FAQ
NO Descriptions Possible Reason Solution
1

No lights, not responding

Lights are ON, card swipe
not responsive

Power problem

Card technology not
compatible

Check power supply

replace card
2

Lock stays opened

Wrong lock wiring (NC/NO)

Lock time too long

REX Input configured wrong

Exit Button short circuit

Verify wiring

Verify lock time

Verify REX Config (NO/NC)

Check Exit Button
3

FP or card information
missing

Missing user information

Verify enrollment

Verify network connection
4

Can not open door by
flashing card or FP.

Lock power problem

Enrolment problem

Access level not enabled

check lock power and wiring

Check enrolment

Verify access level
5

Can not open the door when
it’s Card+FP mode

Either card or fingerprint are
not enrolled

Card and fingerprint not
enrolled with same user
6

Door bell not working

wiring error
7

Wrong Time/Date

Setting was not complete

No PC sync

Set Time/Date in manage menu.
8

FPC1000 does not respond
with Fingerprint
1.
finger positioned wrong
2.
Pressure applied with
finger
3.
Unit overheating
1.
lay finger flat covering the
glass
2.
Do not apply pressure
3.
Cool unit down. Do not install
in direct sunlight.