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TROUBLESHOOTING GUIDE

FAQS (FREQUENTLY ASKED QUESTIONS)

Q: What are the best temperature settings for my refrigerator and freezer?
A:

The default setting for the refrigerator is 37° Fahrenheit (3° Celsius). The default setting for the freezer is 0°

Fahrenheit (-18° Celsius). Adjust these settings as necessary to keep food at desired temperatures. Milk should be

cold when stored on the inner shelf of the refrigerator. Ice cream should be firm and ice cubes should not melt in

the freezer. To switch the display from Fahrenheit to Celsius, press and hold the Freezer and Refrigerator buttons

until you hear a beep and the settings in the display change.

Q: How do I set the refrigerator and freezer temperatures?
A:

Continually press the Refrigerator or Freezer button on the control panel until the desired temperature appears. The

numbers will cycle from highest to lowest and then return to the highest again with continuous pressing.

Q: Why do I hear a buzzing noise from my refrigerator periodically?
A:

This may happen if you do not have a water source attached to your refrigerator and the icemaker is turned on. If

you do not have a water source attached to the back of the refrigerator you should turn the icemaker off.

Q: Why does the icemaker tray look crooked?
A:

This is a normal part of the icemaker cycle. The icemaker tray may appear level or with a slight tilt. The change in

position is to assist in the freezing process.

Q: My refrigerator is powered on and the controls are working, but it’s not cooling and the display shows “OFF” (see

below). What is wrong?

The refrigerator is in Demo Mode. The Demo Mode disables all cooling in the refrigerator and freezer sections to

conserve energy while on display in a retail store. When activated, OFF is displayed on the control panel and the

display remains on for 20 seconds. With either refrigerator door opened, press and hold the Refrigerator Temp

button and press the Accela Ice button 3 times. The control panel beeps and the temperature settings display to

confirm that Demo Mode is deactivated. Use the same procedure to activate Demo Mode.

Before conducting troubleshooting, make sure that the following basic requirements are met:

Service Flow

0.5 gpm (1.9 lpm)

Water Supply

Potable Water

Water Pressure

20-120 psi (138-827 kPa)

Operating Ambient Temperature Limits

55°F–110°F (12.8°C–43.3°C)

Electrical Ratings

115 V, 60 Hz, AC only, and fused at 15 or 20 amperes

Содержание 795.7414 Series

Страница 1: ...Use Care Guide Model 795 7414 Bottom Freezer Refrigerator color number MFL67227109 Transform SR Brands Management LLC Hoffman Estates IL 60179 U S A www kenmore com MFL67227109 ...

Страница 2: ... Ice Bin 22 Automatic Icemaker 23 24 Food Storage Guide 25 Refrigerator Section Water Dispenser 26 Refrigerator Shelves 27 Humidity Controlled Crispers 28 Temperature Controlled Pantry Drawer 28 Door Bins 29 Replacing the Air Filter 29 Freezer Section Extra Ice Bin 30 Pullout Drawer 30 Durabase 31 Durabase Divider 31 Water Filter 32 35 Care And Cleaning 36 37 General Cleaning Tips 36 Outside 36 In...

Страница 3: ...allation not performed by Sears authorized service agents or to repair problems with house fuses circuit breakers house wiring and plumbing or gas supply systems resulting from such installation 4 Damage to or failure of this appliance resulting from installation not performed by Sears authorized service agents including installation that was not in accord with electrical gas or plumbing codes 5 D...

Страница 4: ...e to the product if you do not follow instructions All safety messages will identify the hazard tell you how to reduce the chance of injury and tell you what can happen if the instructions are not followed To reduce the risk of explosion fire death electric shock scalding or injury to persons when using this product follow basic precautions including the following INSTALLATION To reduce the risk o...

Страница 5: ...hands Do not modify or extend the power cord Do not use an uncertified power outlet Do not plug appliance into a damaged wall outlet Do not put hands feet or other objects into the air vents or bottom of the refrigerator Doing so could result in personal injury or electric shock In the event of a gas leak propane LPG ensure the area is adequately ventilated and contact an authorized service center...

Страница 6: ...f experience and knowledge unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety Unplug the power plug before cleaning or repairing the refrigerator The refrigerator and freezer compartment lights are interior LED lighting and service should be performed by a qualified technician Unplug the power plug immediately in the even...

Страница 7: ... needed for the back of the refrigerator 3 prong grounding plug 3 prong grounding type wall receptacle Ensure proper ground exists before use WARNING Replacing Electrical Cord To avoid hazard damaged power cords must be replaced by the manufacturer or its service agent or a similarly qualified technician Do not operate the appliance with a damaged power cord CAUTION INSTALLATION Do not install the...

Страница 8: ...low The locations of the features shown below may not match your model LED interior lighting Water filter In door icemaker Folding door mullion Humidity controlled crisper Fixed door bin Auto closing hinge Adjustable refrigerator shelf Pantry drawer Extra ice bin Pullout drawer Durabase and Durabase divider 1 2 Ice Compartment Door Ice Bin 1 2 3 4 5 6 7 8 9 10 10 11 12 3 4 5 6 7 8 9 10 11 12 ...

Страница 9: ...rator when trying to move it as floor damage could occur Explosion Hazard Keep flammable materials and vapors such as gasoline away from the refrigerator Failure to do so can result in fire explosion or death DIMENSIONS AND CLEARANCES Check the dimensions of the appliance and the installation path to ensure there is sufficient room to move the refrigerator through doors or narrow openings If an op...

Страница 10: ...si on models with a water filter 4 Too small of a distance from adjacent items may result in lowered freezing capability and increased electricity consumption charges Allow at least 24 inches 61 cm in front of the refrigerator to open the doors PRIOR TO USE 1 Clean your refrigerator thoroughly and wipe off all dust that accumulated during shipping 2 Install accessories such as ice cube bin drawers...

Страница 11: ...ve the refrigerator through a narrow opening If it is necessary to remove the handles follow the directions below REFRIGERATOR INSTALLATION Mounting Fasteners Set Screw Allen Wrench HOW TO REPLACE REFRIGERATOR DOOR HANDLE NOTE Handle appearance may vary from the illustrations on this page Replacing Refrigerator Door Handle Place the handle on the door by fitting the handle footprints over the moun...

Страница 12: ...EPLACE FREEZER DOOR HANDLE NOTE Handle appearance may vary from the illustrations on this page Replacing Freezer Drawer Handle Place the handle on the door by fitting the handle footprints over the mounting fasteners and tightening the set screws with a 3 32 in 2 5 mm Allen wrench NOTE If the handle mounting fasteners need to be tightened or replaced use a in 6 4 mm Allen wrench WARNING When assem...

Страница 13: ...crew 1 Lift up the cover 2 2 Disconnect the wire harness and remove the cover 3 Disconnect all the wire harnesses 3 4 Rotate the hinge lever clockwise Lift the top hinge free of the hinge lever latch CAUTION When lifting the hinge free of the latch be careful that the door does not fall forward 5 Lift the door from the middle hinge pin and remove the door 6 Place the door inside facing up on a non...

Страница 14: ...through the back 5 Insert the water supply tube 3 into the connector until you see only one insert line Fully insert the tube over in 15 mm 6 Hook the tabs on the left side of the hinge cover 1 under the edge of the top hinge 7 and position the cover in place Insert and tighten the cover screw 1 Right Door 1 Lower the door onto the middle hinge pin 9 2 Fit the top hinge 4 over the hinge lever latc...

Страница 15: ... drawer pulled out to full extension insert the Durabase basket 4 in the rail assembly Grasp the drawer on each side and hook the door supports into the rail tabs located on both sides WARNING If the Durabase divider is removed there is enough open space for children or pets to crawl inside To prevent accidental child and pet entrapment or suffocation DO NOT allow them to touch or go near the free...

Страница 16: ...rator NOTE Having someone push backward against the top of the refrigerator takes some weight off of the leveling legs This makes it easier to adjust the legs 2 Open both doors again and check to make sure that they close easily If the doors do not close easily tilt the refrigerator slightly more to the rear by turning both leveling legs counterclockwise It may take several more turns and you shou...

Страница 17: ...ce This function increases both ice making and freezing capabilities Press the Accela Ice button to illuminate the icon and activate the function for 24 hours The function automatically shuts off after 24 hours Stop the function manually by pressing the button again Water Filter Reset Replace the water filter when the Change Filter icon turns on After replacing the water filter press and hold the ...

Страница 18: ...hen activated OFF will display on the control panel To deactivate activate Open either refrigerator door and press and hold the Refrigerator button while pressing the Accela Ice button 3 times The control panel beeps and the temperature settings display to confirm that Demo Mode is deactivated Use the same procedure to activate the Demo Mode USING YOUR REFRIGERATOR ARTICULATING MULLION This featur...

Страница 19: ...gerator will turn on the GRID MODE LED on the refrigerator control panel and regulate power consumption according to the signal received The refrigerator will respond to the signals received from the utility company as long as the appliance is connected to the internet and Smart Grid is enabled DEFINITIONS Smart LED white Notifies the user that the appliance is connected to the internet Smart Grid...

Страница 20: ...phone This Use Care Guide contains information and instructions for operating your appliance from the appliance control panel For additional assistance visit http www kenmore com smart NOTE If no connection is made after 10 minutes the blinking SMART GRID LED will turn off Smart Grid Operation Once connected and registered the appliance is capable of accepting a signal from your electrical company...

Страница 21: ...help This device complies with part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation of the device Any changes or modifications in construction of this device which are not expressly approved by the party responsi...

Страница 22: ...e ice compartment door is not closed tightly the cold air in the ice bin will freeze food in the refrigerator compartment This could also cause the icemaker to stop producing ice NOTE Empty the ice bin if the icemaker is set to OFF for more than a few hours CAUTION When handling the ice bin keep hands away from the icemaker tray area to avoid personal injury 1 Pull or push the door handle to open ...

Страница 23: ... 8 12 16 oz glasses of ice To turn off the automatic icemaker set the icemaker switch to OFF O To turn on the automatic icemaker set the switch to ON I The water pressure must be between 20 and 120 psi on models without a water filter and between 40 and 120 psi on models with a water filter to produce the normal amount and size of ice cubes Foreign substances or frost on the ice detecting sensor c...

Страница 24: ...A glass held too close to the outlet may prevent ice from dispensing To avoid personal injury keep hands out of the ice door and passage Never remove the dispenser cover If ice or water dispenses unexpectedly turn off the water supply and contact Sears Home Service at 1 844 553 6667 WARNING Connect to a potable water supply only WHEN YOU SHOULD SET THE ICEMAKER POWER SWITCH TO OFF O When the water...

Страница 25: ...minum foil Plastic coated paper Non permeable plastic wraps Specified freezer grade self sealing plastic bags Follow package or container instructions for proper freezing methods Do not use Bread wrappers Non polyethylene plastic containers Containers without tight lids Wax paper or wax coated freezer wrap Thin semi permeable wrap CAUTION Do not keep beverage cans or plastic or glass food containe...

Страница 26: ...e dispenser pad is engaged Some dripping may occur after dispensing Hold your cup beneath the dispenser for a few seconds after dispensing to catch all of the drops WARNING Do not put your fingers up the ice chute opening Doing so can result in severe injury CAUTION Do not dispense ice into fine china or crystal glasses China or crystal can break USING YOUR REFRIGERATOR ...

Страница 27: ...s Cantilever Remove shelves from the shipping position and replace shelves in the position you want To remove a shelf Tilt up the front of the shelf 1 and lift it from below 2 Pull the shelf out To reinstall a shelf Tilt the front of the shelf up and guide the shelf hooks into the slots at a desired height Then lower the front of the shelf so that the hooks drop into the slots CAUTION Make sure th...

Страница 28: ...efrigerator with both hands and lower it onto the guides Slightly tilt up the front of the drawer insert it into the frame and push it back into place TEMPERATURE CONTROLLED PANTRY DRAWER The Temperature Controlled Pantry Drawer provides storage space with a variable temperature control that can keep the compartment colder than the refrigerator section This drawer can be used for large party trays...

Страница 29: ...FILTER Replace the air filter Approximately every six months When the CHANGE FILTER light turns on Air Filter 1 Remove the old filter Turn the filter cover to the left to detach it from the refrigerator wall The filter is located on the inside of the filter cover Remove the filter from the cover Air Filter 2 Install a new air filter Place the new filter inside of the cover with the side that says ...

Страница 30: ...the Pullout Drawer Close the Pullout Drawer and then the Freezer Drawer CAUTION Pinch hazard Keep hands and feet clear of the bottom of the freezer drawer when opening and closing Extra Ice Bin Pullout Drawer PULLOUT DRAWER 1 To remove pull the drawer out to full extension Lift the front of the drawer up then pull it straight out 2 To replace slightly tilt up the drawer front insert the drawer int...

Страница 31: ...abase divider allows you to organize the Durabase area into sections It can be adjusted from side to side to accommodate items of different sizes WARNING If the Durabase divider is removed there is enough open space for children or pets to crawl inside To prevent accidental child and pet entrapment or suffocation risk DO NOT allow children or pets to touch or go near the drawer 1 2 USING YOUR REFR...

Страница 32: ...rchase a replacement filter visit your local Sears store or call 1 844 553 6667 You may also purchase online at www kenmore com 1 Remove the old water filter Lower or remove the top left shelf to allow the water filter to rotate all the way down Pinch the sides to open the water filter cover Pull the water filter downward and turn it counterclockwise before pulling it out Make sure to rotate the f...

Страница 33: ...10 μg L 5 0 μg L N A Carbofuran 74 0 μg L 80 0 μg L 10 98 30 1 258 μg L 40 μg L N A Lindane 1 9 μg L 2 0 μg L 10 99 00 0 019 μg L 0 2 μg L N A P Dichlorobenzene 230 0 μg L 225 0 μg L 10 99 80 0 460 μg L 75 0 μg L N A 2 4 D 210 0 μg L 210 0 μg L 10 99 90 0 210 μg L 70 0 μg L N A Lead pH 6 5 140 0 μg L 150 0 μg L 10 99 60 0 560 μg L 10 0 μg L N A Lead pH 8 5 150 0 μg L 150 0 μg L 10 90 0 500 μg L 10...

Страница 34: ...ed with property damage due to water leakage Read and follow the Water Filter instructions before installation and use of this system Installation and use MUST comply with all state and local plumbing codes Do not install if water pressure exceeds 120 psi 827 kPa Contact a plumbing professional if you are uncertain of how to check your water pressure Do not install where water hammer conditions ma...

Страница 35: ... met the testing requirements pursuant to Section 116830 of the Health and Safety Code for the following health related contaminants s o t s e b s A s t s y C Lead Mercury 2 4 D Reduction Atrazine Benzene Carbofuran Lindane p Dichlorobenzene Toxaphene Microbiological Contaminants and Turbidity Inorganic Radiological Contaminants Organic Contaminants 200 gal Rated Service Capacity 0 5 gpm Rated Ser...

Страница 36: ...e cleaners For products with a standard stainless steel exterior use a damp microfiber cloth and rub in the direction of the grain Dry with a paper towel to avoid streaks For stubborn stains and fingerprints use a few drops of liquid dish soap in water and rinse with hot water before drying Do not use abrasive or harsh cleaners INSIDE WALLS Allow freezer to warm up so the cloth will not stick To h...

Страница 37: ... to prop them open far enough for air to get in This stops odor and mold from building up WARNING Electrical Shock Hazard Before service is performed on the interior LED lighting unplug the refrigerator or turn off power at the circuit breaker or fuse box Setting either or both controls to the OFF position does not remove power to the light circuit WHEN YOU MOVE When you are moving your refrigerat...

Страница 38: ...llow the storage tank on the reverse osmosis system to refill after heavy usage If the issue concerning water pressure from reverse osmosis remains call a licensed qualified plumber All installations must be in accordance with local plumbing code requirements CAUTION Wear eye protection during installation to prevent injury WHAT YOU WILL NEED Copper Tubing in outer diameter to connect the refriger...

Страница 39: ...all be adhered to Saddle valves are illegal and their use is not permitted in Massachusetts Consult with a licensed plumber 5 TIGHTEN THE PIPE CLAMP Tighten the clamp screws until the sealing washer begins to swell NOTE Do not overtighten the clamp or you may crush the tubing 6 ROUTE THE TUBING Route the tubing between the cold water line and the refrigerator Route the tubing through a hole drille...

Страница 40: ...onnection as far as possible While holding the tubing tighten the fitting 10 TURN THE WATER ON AT THE SHUTOFF VALVE Tighten any connections that leak 11 PLUG IN THE REFRIGERATOR Arrange the coil of tubing so that it does not vibrate against the back of the refrigerator or against the wall Push the refrigerator back to the wall 12 START THE ICEMAKER Set the icemaker power switch to the ON position ...

Страница 41: ...d on If you do not have a water source attached to the back of the refrigerator you should turn the icemaker off Q Why does the icemaker tray look crooked A This is a normal part of the icemaker cycle The icemaker tray may appear level or with a slight tilt The change in position is to assist in the freezing process Q My refrigerator is powered on and the controls are working but it s not cooling ...

Страница 42: ... for recommended temperatures Cooling system runs too much Refrigerator is replacing an older model Modern refrigerators require more operating time but use less energy due to more efficient technology Refrigerator was recently plugged in or power restored The refrigerator will take up to 24 hours to cool completely The door is opened often or a large amount of food hot food was added Adding food ...

Страница 43: ...r temperature control is set incorrectly If the temperature is too cold adjust the control one increment at a time and wait for the temperature to stabilize Refer to the Control Panel section for more information Refrigerator is installed in a cold location When the refrigerator is operated in temperature below 41 F 5 C food can freeze in the refrigerator compartment The refrigerator should not be...

Страница 44: ...ct reduce the frequency and duration of door openings Unit is installed in a hot location The refrigerator should not be operated in temperatures above 110 F 43 C A large amount of food or hot food was added to either compartment Adding food warms the compartment requiring the cooling system to run Allowing hot food to cool to room temperature before putting it in the refrigerator will reduce this...

Страница 45: ...ity The icemaker will produce approximately 70 184 cubes in a 24 hour period Water filter has been exhausted Replacing the water filter is recommended Approximately every six months When the water filter indicator turns on When the water dispenser output decreases When the ice cubes are smaller than normal Low house water supply pressure The water pressure must be between 20 and 120 psi on models ...

Страница 46: ...he ice bin and wait 24 hours to confirm proper operation Ice is not dispensing Cannot hear the sound of ice dispensing In the control panel select the modes for cubed ice and crushed ice alternately to dispense the ice Doors are not closed completely Ice will not dispense if any of the refrigerator doors are left open Infrequent use of the dispenser Infrequent use of the ice dispenser will cause t...

Страница 47: ...The house water supply is not connected the valve is not turned on fully or the valve is clogged Connect the refrigerator to the water supply and turn the water shutoff valve fully open If the problem persists it may be necessary to contact a plumber Water is dispensing slowly Water filter has been exhausted Replacing the water filter is recommended Approximately every six months When the water fi...

Страница 48: ...Handles and Doors section Refrigerator is not leveled properly See Door Alignment in the Refrigeration Installation section to level refrigerator Doors are difficult to open The gaskets are dirty or sticky Clean the gaskets and the surfaces that they touch Rub a thin coat of appliance polish or kitchen wax on the gaskets after cleaning Door was recently closed When you open the door warmer air ent...

Страница 49: ...enough to contact a wall or cabinet Dripping It is normal to hear water running into the drain pan during the defrost cycle Pulsating or high pitched sound Your refrigerator is designed to run more efficiently to keep your food items at the desired temperature The high efficiency compressor may cause your new refrigerator to run longer than your old one but it is still more energy efficient than p...

Страница 50: ...Kenmore Customer Care Hotline To schedule in home repair service or order replacement parts Para pedir servicio de reparación a domicilio y ordenar piezas 1 844 553 6667 www kenmore com ...

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