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Kelvinator gas continuous flow hot water system

  troubleshooting    11

Troubleshooting

Temperature and amount of hot water

Problem

Possible solutions

It takes a long time for hot water to 

reach the fixtures. 

The time it takes to deliver hot water from the water heater to your fixtures 

depends on the length of piping between the two. The longer the distance or 

the bigger the pipes, the longer it will take to get hot water. 

The water is not hot enough

If a tempering valve is installed, is it set too low or malfunctioning?  
Are the cold water and hot water lines cross connected?
Is the gas supply valve fully open? 
Is the gas line sized properly? 
Is the gas supply pressure enough?   
Is the set temperature set too low?    
Is the combustible air inlet or exhaust outlet blocked?
Is the gas inlet filter in the water heater blocked? Call a service technician to 

remove blockage.
Reset power to the water heater to remove a previously set controller 

temperature setting

The water is too hot

Is the temperature on the controller with priority set too high?

The hot water is not available when a 

fixture is opened.

Does the water heater have a 240V 50Hz power supply available?
If you are using the remote controller, is the power button turned on? 
Is the gas supply valve fully open? 
Is the water supply valve fully open? 
Is the filter on cold water inlet clean? 
Is the hot water fixture sufficiently open to draw at least 3.0l/min through the 

water heater? 
Is the water heater frozen?
Is there gas available to the water heater and (if applicable) does the gas 

storage tank have enough gas in it?

The hot water gets cold and stays cold

Is the flow rate enough to keep the water heater running? 
Is the gas supply valve fully open? 
Is the filter on the cold water inlet clean? 
Are the fixtures clean of debris and obstructions? 
Is the gas inlet filter in the water heater blocked? Call a service technician to 

remove blockage.

Fluctuation in hot water temperature.

Is the filter on the cold water inlet clean? 
Is the gas line sized properly? 
Is the supply gas pressure enough? 
Are the cold water and hot water lines cross connected?
Is the gas inlet filter in the water heater blocked? Call a service technician to 

remove blockage.

Water heater

Problem

Possible solutions

Burner does not ignite when water 
goes through the water heater.

Is the flow rate over 3.0l/min?  
Is there a 240V 50Hz power supply available to the water heater?
Are the cold water and hot water lines cross connected or reversed?
If a remote controller is installed press the "On/Off" button.

The fan motor is still spinning after 
operation has stopped. 

This is normal. After operation has stopped, the fan motor keeps running for 
15 – 75 seconds in order to re-ignite quickly, as well as push all exhaust gas 
out of the flue.  

White vapour clouds are coming from 
the hot air outlet of the water heater 

It is normal to see water vapour clouds or steam coming from the hot air outlet 
of the water heater especially during cold and wet days.

Remote controller (optional)

Problem

Possible solutions

Remote controller does not display 
anything when the power button is 
turned on. 

Press the ON/OFF button. 
If the lamp does not light:
Make sure the water heater has power supply. 
Make sure the connection to the water heater is correct.

An ERROR code is displayed

Check the error code on the PCB (see page 19 for details).

Remote  controller  can  not  change 
the set temperature.

Is priority lamp lit? If it is not, press the priority button after closing all hot 
water taps.

Содержание KGC20BL Series

Страница 1: ...Gas Continuous Flow Hot Water System User Manual ...

Страница 2: ...ol indicates tips and information about economical and ecological use of the hot water system environmental tips Information on disposal for users Most of the packing materials are recyclable Please dispose of those materials through your local recycling depot or by placing them in appropriate collection containers If you wish to discard this hot water system please contact your local authorities ...

Страница 3: ...s symbol indicates always do this warning Connect with power properly Otherwise it may cause electric shock or fire due to excess heat generation Always ensure effective earthing No earthing may cause electric shock Disconnect the power and turn off the gas inlet valve to the hot water system if strange sounds smell or smoke comes from it It may cause fire and electric shock Do not operate or stop...

Страница 4: ...rds AS3498 provides full details of the requirements for the supply of controlled temperatures to bathrooms and is required to be conformed to under all Australian plumbing codes Do not store or use gasoline or other flammables vapours or liquids in the vicinity of the gas continuous flow hot water system Do not reverse the water and or gas connections as this will cause damage to the gas valves a...

Страница 5: ...assist you in quoting its model number Rating label position Serial number label position Gas type label position MODELS KGC20 KGC26 Capacity L min 20L min 26L min Gas Input MJ h 160 195 Inlet Supply Pressure kPa Nat Gas 1 13 min 1 13 min 2 75 max 2 75 max Inlet Supply Pressure kPa LPG 2 61 min 2 89max 2 61 min 2 89max Water Supply Pressure kPa 150 min 150 min 1200 max 1200 max Height mm 542 542 D...

Страница 6: ...d check for leaks Once water is flowing freely from the open hot tap or fixture indicating that all air has been dispelled from the system close the open hot water tap or fixture Open the gas isolation valve located on the inlet to the water heater and check for leaks warning If you smell gas or a gas leak is detected after opening the gas isolation valve immediately close the valve Do not turn on...

Страница 7: ... filter of any debris Refer to page 10 for instructions 1 Fully open the manual water control valve on the water supply line 2 Open a hot water tap to verify that water is flowing to that tap then turn the tap off 3 Fully open the manual gas control valve installed and check for leaks warning If you smell gas or a gas leak is detected after opening the manual gas control valve immediately close th...

Страница 8: ...perature by using the remote controller and mixing cold water as required Note If the Burner On display indicator is lit for safety reasons the temperature on the MAIN controller will not be able to be increased above 50 C If using a SHOWER or ENSUITE controller for safety reasons the temperature will not be able to be increased above 42 C If these temperatures are desired first close all hot wate...

Страница 9: ...se the manual gas shut off valve 2 Turn off the power supply to the system 3 Close the manual water shut off valve located on the water supply line 4 Open all hot water taps in the house Bathroom kitchen laundry room etc When the water flow has ceased close all hot water taps 5 Have a bucket or pan to catch the water from the water heater s drain plugs Unscrew the drain plugs to drain all the wate...

Страница 10: ...or any flammable vapours and liquids Water heater draining and filter cleaning 1 Close the manual gas shut off valve 2 Turn off the power supply to the system 3 Close the manual water shut off valve 4 Open all hot water taps in the house bathroom kitchen laundry room etc When the residual water flow has ceased close all hot water taps 5 Have a bucket or pan to catch the water from the water heater...

Страница 11: ...keep the water heater running Is the gas supply valve fully open Is the filter on the cold water inlet clean Are the fixtures clean of debris and obstructions Is the gas inlet filter in the water heater blocked Call a service technician to remove blockage Fluctuation in hot water temperature Is the filter on the cold water inlet clean Is the gas line sized properly Is the supply gas pressure enoug...

Страница 12: ...12 notes Kelvinator gas continuous flow hot water system Notes ...

Страница 13: ...Kelvinator gas continuous flow hot water system notes 13 Notes ...

Страница 14: ...14 notes Kelvinator gas continuous flow hot water system Notes ...

Страница 15: ... is transported at the owner s cost and risk while in transit to and from Electrolux or its ASC 6 Proof of purchase is required before you can make a claim under this warranty 7 You may not make a claim under this warranty unless the defect claimed is due to faulty or defective parts or workmanship Electrolux is not liable in the following situations which are not exhaustive a the Appliance is dam...

Страница 16: ...nformation about Kelvinator appliances please visit your retailer phone or email our Customer Care team or visit our website telephone 1300 363 640 fax 1800 350 067 email customercare electrolux com au web www kelvinator com au Kelvinator We are part of the Electrolux family Share more of our thinking at www electrolux com au ...

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