Section 9
Frequently asked questions
In this section:
How do I get my LAN or web connection to work?..... 9-1
Why can't I close a channel?...................................... 9-1
How do I know if an error has occurred on my
instrument? ................................................................ 9-2
How do I find the serial number and firmware version of
the instrument? .......................................................... 9-3
How do I get my LAN or web connection to work?
For troubleshooting suggestions, see
Troubleshooting LAN interfaces
(on page 8-5).
For more detailed information on remote interface connections, see
(on
Why can't I close a channel?
The channel might be set to be forbidden to close.
To check the forbidden state of a channel from the front panel:
1. Display a channel (you might need to press
DISPLAY
).
2. Use the navigation wheel
to select the channel you want to check.
3. Press
CONFIG
, then press
CHAN
.
4. Select
FORBID
.
5. Press
ENTER
.
6.
Yes
and
No
are displayed. The current selection blinks. To change the setting to allow the
channel to close, select
No
.
To check the forbidden state of a channel from the web interface:
1. From the list on the left, select the slot that contains the channel.
2. Right-click the channel. The Channel Configuration dialog box is displayed.