Technical Support
7-5
Technical Support
Before returning any equipment for repair, telephone for Keithley
technical support at:
1-888-KEITHLEY
Monday through Friday, 8:00 a.m. to 5:00 p.m. Eastern Time
An applications engineer will help you diagnose and resolve your board
problem over the telephone. To save time, please make sure you have the
following information available before you call:
DAS-TC/B Board
Configuration
Model
Serial #
Revision code
Base address setting
Interrupt level setting
Number of channels
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Computer
Manufacturer
CPU type
Clock speed (MHz)
MB of RAM
Video system
BIOS type
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Operating System
Windows version
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Software package
Name
Serial #
Version
Invoice/Order #
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Compiler
(if applicable)
Language
Manufacturer
Version
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Accessories
Type
Type
Type
Type
Type
Type
Type
Type
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