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P30

Correcting update errors

Firmware Update Instructions V1.02

15

© KEBA

5

Correcting update errors

If the update process fails, the firmware on the charging station may be cor-
rupted. This chapter describes measures to be taken to be able to operate
the charging station correctly again after an unsuccessful update process.

Possible causes for a failed update

There was a power failure during the update process.

The USB stick was removed too early during the update process.

A restart of the charging station was performed too early during the up-
date process.

The connection of the slave charging station to the master charging sta-
tion is interrupted during the update process.

Consequences of a failed update

A firmware update via USB stick is no longer possible.

The charging station no longer works as expected. This is indicated, for
example, by a red light of the LED bar.

Remedy

To restore the function of the charging station after a failed update, a 

"Deep

Firmware Update"

 can be performed.

5.1

Perform Deep Firmware Update

The following steps are necessary for the deep firmware update:

Prepare USB stick

Install update

Prepare USB stick

An empty USB stick formatted with FAT32 is required.

Proceed as follows to prepare the USB stick

1) Download the latest firmware from the KEBA website: 

www.keba.com/emobility-downloads

2) Extract the file 

KEBA_P30_USB_xxx.zip

.

3) Copy the update files directly into the root directory of the USB stick (do

not use folders).

Содержание KeContact P30 e Series

Страница 1: ...KeContact P30 e series b series c series Firmware Update Instructions V 1 02 Translation of the original instructions...

Страница 2: ...to further technical developments Details presented may be subject to correction All rights reserved KEBA AG Headquarters Gewerbepark Urfahr 4041 Linz Austria 43 732 7090 0 kecontact keba com www keb...

Страница 3: ...document 4 1 3 Requirements 5 1 4 Warranty 5 1 5 Notes on this document 5 1 6 Further documentation 6 2 Determining the firmware version 7 3 Update via Ethernet 9 3 1 Connect to the network 9 3 2 Perf...

Страница 4: ...can result in death or seri ous bodily injury if the corresponding precautions are not taken CAUTION means that if the corresponding safety measures are not taken a potentially hazardous situation can...

Страница 5: ...ps for replacement or repair of the charging station by the specialist dealer or service partner must be ini tiated 1 5 Notes on this document The instructions contained in this manual must be followe...

Страница 6: ...02 6 KEBA Operating behavior of the charging station Operation of the charging station Configuration of the charging station 1 6 Further documentation Manuals and additional information are available...

Страница 7: ...ing station starts Deriving the firmware version from the color code The firmware version consists of a major version and a subversion Exam ple 3 09 major version 3 subversion 09 The major version is...

Страница 8: ...Update Instructions V1 02 8 KEBA Determining the subversion LED segment S1 S2 S3 S4 Color Blue Orange Orange Blue Significance of the LED segment 8 4 2 1 Significance of the color 1 0 0 1 Result LED...

Страница 9: ...problems with network firewall port set tings or other devices especially TFTP servers To avoid problems the charging station can be connected directly to the computer In case of firewall problems it...

Страница 10: ...ey and wait until the update is complete 6 After the update is complete the program searches again for connected devices The command prompt can be closed by pressing any key 7 Check the firmware versi...

Страница 11: ...located in the connection panel of the charging station To make the USB interface accessible the housing cover and the connec tion panel cover must be removed Proceed as follows 1 Unscrew the two scr...

Страница 12: ...ownloads 2 Extract the file KEBA_P30_USB_xxx zip 3 Copy the update files directly into the root directory of the USB stick do not use folders Install update Fig 4 1 Connection panel T1 Service button...

Страница 13: ...overs In order to operate the charging station correctly all covers must be inserted and screwed tight Proceed as follows 1 Insert connection panel cover 1 and tighten with 4 screws with 2 Nm The tabs...

Страница 14: ...P30 Update via USB Firmware Update Instructions V1 02 14 KEBA 3 Fix the housing cover 1 with 2 screws at the bottom 4 Check that the charging station is functioning properly...

Страница 15: ...sta tion is interrupted during the update process Consequences of a failed update A firmware update via USB stick is no longer possible The charging station no longer works as expected This is indica...

Страница 16: ...reaker and wait until the LED bar is no longer lit 2 Connect the prepared USB stick to the USB interface USB of the charg ing station 3 Press the service button T1 and keep it pressed during the next...

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