ADSL ROUTER
USER MANUAL
20
Appendix Frequent Asked Questions
Q: None of the LEDs are on when you power on the ADSL router?
A: Please make sure what you use is the power adaptor attached with the ADSL router
package
，
and check the connection between the AC power and ADSL router.
Q: DSL LED does not turn on after connect telephone line?
A: Please make sure what you use is the standard telephone line (as attached with the
package), make sure the line is connected correctly and check whether there is
poor contact at each interface. Wait for 30 seconds to allow the ADSL router
establishes connection with you ADSL operator.
Q: DSL LED is in the circulation of slow-flashing and fast-flashing after connect
telephone line?
A: This situation means the ADSL router is in the status of failing to establish
connection with Central Office. Please check carefully and confirm whether the
ADSL router has been installed correctly.
Q: LAN LED does not turn on after connect Ethernet cable?
A: Please make sure Ethernet cable is connected hub/PC and ADSL router correctly.
Then please make sure the PC/hub have been power on.
Please make sure that you use parallel network cable to connect UpLink port of hub,
or use parallel network cable to connect PC. If connect normal port of hub (not
UpLink port), you must use cross-cable. Please make sure that your network
cables meet the networking requirements above.
Q: PC cannot access the Internet?
A: First check whether PC can ping the interface Ethernet IP address of this product
successfully (default value is 192.168.1.1) by using ping application. If ping
application fails, please check the connection of Ethernet cable and check whether
the states of LEDs are in gear.
If the PC uses private IP address that is set manually (non-registered legal IP
address), please check:
1. Whether IP address of the PC gateway is legal IP address. Otherwise please
use the right gateway, or set the PC to
Obtain an IP address automatically
.
2. Please confirm the validity of DNS server appointed to the PC with ADSL
operator. Otherwise please use the right DNS, or set the PC to
Obtain an IP
address automatically
.
3. Please make sure you have set the NAT rules and convert private IP address to
legal IP address. IP address range of the PC that you specify should meet the
setting range in NAT rules.
Central Office equipment may have problem.
Q: PC cannot browse Internet web page?
A: Please make sure DNS server appointed to the PC is correct. You can use ping
application program to test whether the PC can connect to the DNS server of the
ADSL operator.
