LED3C11, LED6C11 WATERGLOW COMPOSITE LIGHTING
MANUAL
884012 / 2021.1.1
10
TROUBLESHOOTING TIPS
The following is provided to help diagnose a probable source of trouble. It is a guideline only and may not show all causes for all problems. For
additional troubleshooting help, contact your local distributor or visit
for additional guidance. Note: you may need to refer to your
owner’s manual that was provided with your fountain for additional control panel settings and adjustments.
“My light kit is installed and wired but will not turn on.”
Ensure control panel is connected to the electrical circuit. Verify circuit breakers, timers, and/or interlock switches are turned on and functional. Refer
to your owner’s manual that was provided with the fountain.
It may not be dark enough for the photo eye on the control panel to activate.
•
Kasco C-25, C-85, and C-95 control panels have a photo eye on the left side of the enclosure exterior. This photo eye measures ambient light.
To activate, the photo eye must not measure any ambient light for at least several minutes. Covering the photo eye with black electrical tape will
activate the photo eye for testing.
•
C-25 control panel: The C-25 timer must be turned on (fountain operating) to allow the light circuit to energize.
•
C-85, or C-95 control panel with GFCI outlet and photo eye control: The fountain timer must be turned on (fountain operating) to allow the
light circuit to energize. While the photo eye is covered, the GFCI outlet can be reset if tripped.
The timer may not be set properly�
•
C-85, or C-95 control panel (and all 3phase fountain control panels) with terminal connections and timer control for light kit: The control panel
has a second timer for controlling the lights (no photo eye). Ensure the light timer is set to operate the lights. The timer has a built-in Hand-Off-
Auto switch. Ensure the switch is set properly. Ensure the fountain is turned on. The light timer will not energize the light kit unless the fountain
circuit is energized.
The GFCI may be tripped�
•
C-25 control panel: Reset the GFCI. If the GFCI does not reset it could be a ground fault in the fountain wiring, or the light kit wiring. Unplug
both the fountain and light kit and reset the GFCI. If it resets, plug fountain then light kit back in and see which one trips the GFCI. If the GFCI
does not reset with both unplugged, then the GFCI may be defective.
•
C-85, or C-95 control panel with GFCI outlet and photo eye control: To reset the GFCI outlet the fountain timer must be turned on, and the photo
eye must be activated. (Black electrical tape can be wrapped around the photo eye to activate it.) Once these are on, the GFCI reset button can
be pressed. (Unplug the light kit prior.) Plug the light kit in and see if it operates. If the GFCI trips again then the light kit may be damaged. If the
GFCI does not reset (with light kit unplugged) then it may be defective, or the photo eye is not activated to send power to the outlet.
•
C-85, or C-95 control panel with terminal connections and timer control for light kit: For panels with a GFCB (ground fault circuit breaker) and
timer-controlled lights, simply reset the two-pole breaker. This will turn the fountain and light kit back on if the timers are set to on. If it trips
again, disconnect the light kit from the terminals and reset.
WARNING!
You must turn off power to the panel before disconnecting any wiring
from the terminals. If the breaker trips with the light kit disconnected, then disconnect the fountain as well and reset. If the breaker continues to
trip it may be a defective GFCB. If the breaker resets, then reconnect the fountain then the light kit to see which one trips the GFCB.
•
3phase fountain control panels: 3phase fountain panels have a ground fault sensing module that will trip if either the light kit or fountain has a
ground fault. To reset the module, simply press the reset button in the panel. This will turn the fountain and light kit back on if the timers are set
to on. If it trips again, disconnect the light kit from the terminals and reset.
WARNING!
You must turn off power to the panel before disconnect-
ing any wiring from the terminals. If the GFI module trips with the light kit disconnected, then disconnect the fountain as well and reset. If the
GFI module continues to trip it may be a defective module or an internal wiring issue with the panel. If the module resets, then reconnect the
fountain then the light kit to see which one trips the module�
“My lights work, but they are not as bright as they were when first installed.”
Dirty lenses may be to blame�
• Turn off power to the control panel and disconnect power cords to the fountain and the light kit� Bring the fountain to the shore and inspect the
light kit lenses. Over time, algae growth and hard water deposits on the lenses can block light output. Clean the lenses with a soft brush and the
light should be bright again�
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