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SIM card error / No phone feature can be accessed:
·
Check if the SIM card has been correctly inserted.
·
Check if the chip on your SIM card is not damaged or scratched.
Unable to make outgoing calls:
·
Make sure you have dialled a valid number.
·
For international calls, check the country and area codes.
·
Make sure your mobile phone is connected to a network, and that the network is
not overloaded or unavailable.
·
If you are abroad, check with your telephone service provider that you have
subscribed to international calling options.
·
Make sure the airplane mode is disabled.
Unable to receive incoming calls:
·
Make sure your mobile phone is switched on and connected to a network (check
for overloaded or unavailable network).
·
Make sure the airplane mode is disabled.
Call quality is poor:
·
You can adjust the volume while on a call using the volume up and down Key on
the left side.
·
Check the network signal strength indicator in the status bar.
When I select a number from my contact list, the number is not
dialled:
·
Make sure the number has been correctly saved.
·
Make sure you selected the country prefix when calling from abroad.
My correspondents are unable to leave messages on my voicemail:
·
Check with your telephone service provider if this service is available.
I cannot access my voicemail:
·
Check if you have correctly entered your telephone service providerʼs voice mail
number.
·
Try later if the network is busy.
SIM card locked
·
You have entered 3 incorrect PIN codes, contact your telephone service providers
to obtain the PUK code.
End of chapter
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