TROUBLESHOOTING
Problem: I Cannot Access the CG2200 or the Internet
1.
Ensure that you are using the correct IP address for the CG2200
2.
Check your network’s hardware connections, and that the CG2200’s
LEDs display correctly (see LEDs on page 1~2).
3.
Make sure that your computer is on the same subnet as the CG2200.
4.
If you are attempting to connect over the wireless network, there
may be a problem with the wireless connection. Connect via a
LAN
port instead.
5.
f the above steps do not work, you need to reset the CG2200 back to
its factory defaults by pressing reset button for at least 3 seconds.
All user-configured data is lost, and the CG2200 is returned to its
default settings. If you previously backed-up a more recent version
your CG2200’s settings, you can now upload them to the CG2200
6.
If the problem persists, contact your vendor
Problem: I Cannot Access the Internet and the DS and
US LEDs Keep Blinking
Your service provider may have disabled your Internet access; check the
Status -> Connection screen’s Connectivity State field.
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Problem: I Cannot Connect My Wireless Device
1.
Ensure that your wireless client device is functioning properly,
and is configured correctly. See the wireless client’s
documentation if unsure.
2.
Ensure that the wireless client is within the CG2200’s radio
coverage area. Bear in mind that physical obstructions (walls,
floors, trees, etc.) and electrical interference (other radio
transmitters, microwave ovens, etc) reduce your CG2200’s
signal quality and coverage area.
3.
Ensure that the CG2200 and the wireless client are set to use
the same wireless mode and SSID and security settings
4.
Re-enter any security credentials (WEP keys, WPA(2)-PSK
password, or WPS). If you are using WPS’s PBC (push-button
configuration) feature, ensure that you are pressing the button
on the CG2200 and enable the wireless client within two
minutes of one another.
5.
CG2200’s settings, you can now upload them to the CG2200
6.
If the problem persists, contact your vendor.